Hilton Garden Inn Ottawa Airport
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Hilton Garden Inn Ottawa Airport

Hotel Information
Traveller (324)
Panorama of the Accessible Double Queen Room with Roll-In Shower at the Hilton Garden Inn Ottawa Airport
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Hilton Garden Inn Ottawa Airport
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About

4.5
#15 of 73 hotels in Ottawa
4.4 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.5 of 5 bubbles
Service
4.2 of 5 bubbles
Value
At the Hilton Garden Inn Ottawa Airport hotel in Ottawa, Ontario, Canada, you'll find everything you want, right where you need it. The Hilton Garden Inn Ottawa Ontario Airport hotel is located five minutes west of the Ottawa MacDonald Cartier International Airport and 15 minutes to the downtown core. Major industries such as Federal Express, Cara Food services, First Air and many Government Agencies are all within minutes of the hotel. The hotel is completely soundproof. The Hilton Garden Inn Ottawa Ontario Airport hotel is close to attractions such as the Parliament buildings, Rideau Canal, National Gallery of Canada, National Arts Centre and many more. In Ottawa, the Hilton Garden Inn Ottawa Ontario Airport hotel is certain to please the busy executive or leisure traveler. Enjoy complimentary airport shuttle service. No long-term parking available. The Hilton Garden Inn Ottawa Ontario Airport hotel, designed with you in mind.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Kids stay free
Free airport transportation
Business Centre with Internet Access
Secured parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Newspaper
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Room features
Soundproof rooms
Air conditioning
Room service
Safe
Iron
Microwave
Refrigerator
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Family
Business
Languages Spoken
English, French, Spanish, Chinese and 4 more
Hotel links
Special Offer:Price Match Guarantee
1,569Review27Q+A100Room tips

Reviews
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Detailed Reviews
AncalagonTheBlack wrote a review Jun 2023
Ottawa, Canada655 contributions63 helpful votes
Hotel's Favourite
5.0 of 5 bubbles
Large clean room.
Fridge
Microwave
Large tv
King size bed
Great internet
Didn’t park used taxi from airport. Had to tell driver to turn on meter to avoid being cheated
Fast check in and out
Breakfast buffet was $17 before tax, per person
Great location for airport
Quiet and safe
No safe in room
Iron and ironing board in room
Shower tub was high. Had to be careful getting in and out.
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Date of stay: June 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
skategeezer wrote a review Aug 2020
Toronto, Canada100 contributions62 helpful votes
5.0 of 5 bubbles
We stayed at the hotel for two nights in August while attending to family business in Ottawa. At first we were nervous staying in a hotel during COVID, but there was no reason to worry. The hotel was super clean and everyone adhered to mask rules. Parking was plentiful. Location is great and close to highway 16 and numerous businesses and restaurants on Hunt Club. We chose a room with a sofa bed and it was amazing. Huge room and super clean. There's a large kitchen area with mini fridge, sink, coffee maker, etc. The bathroom was great - quite large and nice for two people.

Our room overlooked the FedEx depot but we barely heard anything through our windows. Air traffic overall is light so plane noise wasn't an issue.

During the pandemic, there's no housekeeping but it can be requested if you like. The restaurant was open for breakfast and dinner. The dinner menu looked great but we had other plans. Would definitely go there for dinner next time. Also a small bar menu which is a nice touch. The breakfast menu was the usual hotel fare (pancakes, eggs, etc.) so nothing super healthy but it was really good (I had pancakes). Coffee/tea is included. Food is served in disposable containers with disposable cutlery.

There is also a small area near reception that sells snacks, water, etc.

Staff was very friendly and didn't hesitate to provide additional supplies when asked. Would definitely stay here again.
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Date of stay: August 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Room Tip: If you don't want to use the elevator ask for a room on the ground floor
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Erin Westerman, Sales at Hilton Garden Inn Ottawa Airport
Responded 2 Sept 2020
Thank you for your wonderful review. We fully understand the concerns associated with travelling at this time and are so pleased that the measures we have implemented gave you the comfort you deserve. We look forward to having you back and welcoming you into the Garden Grille and Bar next time. Safe travels!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
MrBond0707 wrote a review Dec 2021
Minto, Canada1 contribution
5.0 of 5 bubbles
Best stay ever with family , service always extremely great, friendly and helpful staff, very clean rooms, thank you Carmen❤️🙏Just loved it. Pool area and gym was great. It’s in a very good location as the airport parking gets you downtown in 11 mins as long as it is not rush hour. Very easy to move around the city and soon the LRT will be stopping at the EY Centre next door so it will be even more convenient to get transported around the city.
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Review collected in partnership with Hilton Garden Inn
Date of stay: December 2021
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krista Nichol, Sales at Hilton Garden Inn Ottawa Airport
Responded 6 Jan 2022
Thank you for choosing to stay with us! We are so lucky to have such caring staff that love being here to welcome our guests! We are so pleased that you took advantage of the pool area, it is a nice place to unwind after travel. We are lucky to be right at the airport parkway to get you downtown so quickly! We look forward to seeing you and your family again!
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Xavier D wrote a review Oct 2021
Victoria, Canada47 contributions12 helpful votes
3.0 of 5 bubbles
The rooms are big and clean with firm beds, but not modern. No usb outlets, so bring a wall wart. The free wifi is slow (under 10 Mbps) and logs you out constantly. They advertise a free shuttle to the airport, but it isn't running. You can put your name down to "have a taxi waiting for you" but they don't do anything with this information. It is about $10 cash, so swing by the ATM with a $3 service fee before you check out. The restaurant is ok, and serves breakfast early.
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Date of stay: October 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krista Nichol, Sales at Hilton Garden Inn Ottawa Airport
Responded 26 Oct 2021
Thank you for your review of our hotel. Thank you for joining us in the restaurant for a meal. We are currently only open for Breakfast as well as dinner. The shuttle has been suspended due to COVID, and we are working on getting our shuttle back on the road for our guests hopefully soon! We are happy to call a taxi if there is not one already waiting at the taxi stand just outside the front doors. I am so sorry to hear that the internet was slow, we did just do a refresh of the internet and I am hopeful that on your next stay with us it will be faster.
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Willowgen wrote a review Oct 2023
Tamworth, Canada29 contributions12 helpful votes
5.0 of 5 bubbles
We were in Ottawa overnight for an appointment the following day. We weren't disappointed with our choice to stay here. The rooms were spotless and extremely quiet (we couldn't hear anyone in any other rooms). The complimentary breakfast had tons of variety and was delicious. Will definitely stay here in the future.
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
F5740KRrichard wrote a review Apr 2022
Rockland, Canada1 contribution
5.0 of 5 bubbles
we arrive and were greeted with a smile. The check in went smoothly. the room was super clean, and very inviting. oversize room with fridge, microwave etc... curtains were very well insulated to block light. washroom very spacious and lighted. The Concierge Service was very efficient and front forward to anything else we required. I have nothing but praise from this establishment .
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
alexbuffa wrote a review Jan 2020
Ottawa, Canada3 contributions
2.0 of 5 bubbles
The room was large but not the cleanest. The bathroom was ok but had some lingering hair on the floor

The tv is very small and the furnishings are rather gawdy. Was it worth the money? It depends on the weather and price you will overpay for convenience. There are better places to stay than here
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Review collected in partnership with Hilton Garden Inn
Date of stay: December 2019
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport
Responded 3 Jan 2020
Good morning We are sorry to hear about your experience with us. We would really like to look into this further for you but would require your full name and or room number and date of stay. This is not our normal standard at all and we would like to make it right. Please reach out to us. In regards to the Tv's we are actually in the midst of upgrading all of our tv's to 52 inch so hopefully on your next stay you will enjoy your favourite show on these new great tv's We look forward to hearing from you
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
messengrl wrote a review Oct 2023
Shelburne, Canada1,309 contribution67 helpful votes
+1
5.0 of 5 bubbles
After missing our connecting flight, we opted to stay at this hotel near the airport. It was an excellent choice. We enjoyed our comfortable, spacious room. Kudos to the housekeeping staff: Our room was immaculate! We especially appreciated the onsite restaurant, the Garden Grille and Bar, where we could relax for dinner that evening and breakfast the next morning. Because our luggage was delayed, the front desk staff supplied us with toothpaste and toothbrushes. The shuttle service to and from the airport was among the best we have experienced. These are the customer service touches that turn a stressful day into a good one.
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Date of stay: October 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
28paivih wrote a review Aug 2021
Langley, Canada5 contributions
5.0 of 5 bubbles
I have to travel for work as a medical sales rep and I've stayed here probably 8-10 times over the last few years. Have tried other Hilton hotels around and have always been disappointed. The hotel restaurant is really amazing! You don't have to go anywhere else for dinner. I usually opt to go to an Earls or Milestones type of restaurant when I travel but this place is fantastic. The balsamic dressing is literally the best I've ever had. The flatbread sandwich and falafel are great as well as the shrimp linguine. The rooms have always been very spacious and the front desk staff very friendly and accommodating. If you are in Ottawa and need a hotel definitely stay here you won't be disappointed!
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Krista Nichol, Sales at Hilton Garden Inn Ottawa Airport
Responded 30 Aug 2021
Thank you for taking the time out of your busy schedule to write about your stay with us! We will be sure to pass along your comments to our Kitchen Team! We are so lucky to have such a wonderful team here at the hotel! All of our guestrooms are oversized, which helps make your stay that much more comfortable. Thank you for choosing to stay with us at the Hilton Garden Inn Ottawa Airport when it Ottawa. See you soon!
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adechamplain wrote a review Feb 2020
1 contribution
1.0 of 5 bubbles
I've stayed at this hotel many, many times and finally decided to share my review. I selected this hotel since it was close to the airport and near my clients. The check-in experience and staff were both lovely (5:00 pm check-in). The room was a disaster. Clogged sink drain, slow flushing toilet and most importantly, a boiling hot room (and this was one of their "suites"). The thermostat was off and the room was around 75F. I've stayed at this hotel enough times to know that they shut the A/C off in the winter (that would have helped) and conversely kill the heating at some point in the spring. I've never stayed at a Hilton that does this (weird). Finally, the early morning check-out staff (around 7:00 am) has to be the most surly I've ever encountered. No one greeted me, no one asked me how my stay was; absolutely horrible customer service. If you're stuck in this area of Ottawa, try the Marriott Residence Inn on Walkley, a much better choice.
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Review collected in partnership with Hilton Garden Inn
Date of stay: February 2020
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
3.0 of 5 bubblesLocation
3.0 of 5 bubblesCleanliness
2.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AlisonHunter, Director of Sales at Hilton Garden Inn Ottawa Airport
Responded 7 Feb 2020
We are very disappointed to hear all the issues you had during your stay. We have already looked up your room and gone to repair the maintenance issues. In terms of temperature control, this winter has been a challenge for sure. One day -30, the next day +5. This does make temperature control a challenge and we apologize for this. We are not turning it off for any reason other than it is a 2 pipe system, so we have to run heat in winter and AC in summer. With regard to the overnight staff, our front office manager has already reviewed your comments and will be discussing it with the staff involved as that is certainly not the service we are accustomed to providing to our clients.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Marco M wrote a tip Dec 2023
2 contributions
3.0 of 5 bubbles
"Do not use the restaurant, order out with Uber eats "
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Jim B wrote a tip Aug 2023
2 contributions
5.0 of 5 bubbles
"Lots of free parking. Places to walk and quiet grounds."
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WENDY C wrote a tip Jun 2023
Ontario, Canada3 contributions1 helpful vote
1.0 of 5 bubbles
"If you are a senior expect to be abused "
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Jayme P wrote a tip May 2023
1 contribution
1.0 of 5 bubbles
"Almost $600 for a 2 night stay- booked over a month in advance and was forced to switch rooms the second night- told this when I checked in"
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rdolishny wrote a tip Apr 2023
Peterborough, Canada36 contributions24 helpful votes
4.0 of 5 bubbles
"The touchless entry with your phone as promised in the Honors app didn't work for us. Get a regular key like usual. "
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Not the right property for you?
There are more places to choose from in the Ottawa area.
PRICE RANGE
£104 - £125 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn ottawa airport hotel ottawa, ottawa hilton
LOCATION
CanadaOntarioOttawa
NUMBER OF ROOMS
326
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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HILTON GARDEN INN OTTAWA AIRPORT - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Hilton Garden Inn Ottawa Airport
Which popular attractions are close to Hilton Garden Inn Ottawa Airport?
Nearby attractions include Room Escape Ottawa (2.9 miles), Hog's Back Falls (3.7 miles), and Archery Games (2.9 miles).
What are some of the property amenities at Hilton Garden Inn Ottawa Airport?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Ottawa Airport?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Ottawa Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Ottawa Airport?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Hilton Garden Inn Ottawa Airport?
Conveniently located restaurants include Hunter's Public House Restaurant, Pelican Seafood Market and Grill, and Sundari’s Kitchen.
Are there opportunities to exercise at Hilton Garden Inn Ottawa Airport?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Hilton Garden Inn Ottawa Airport have an airport shuttle?
Yes, Hilton Garden Inn Ottawa Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hilton Garden Inn Ottawa Airport have airport transportation?
Yes, Hilton Garden Inn Ottawa Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hilton Garden Inn Ottawa Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Ottawa Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
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