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Best Western St. Catharines Hotel & Conference Centre

524 reviews
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Traveller (87)
Room & Suite (39)
Dining (6)
Overview
  • Excellent34%
  • Very good32%
  • Average21%
  • Poor7%
  • Terrible6%
Travellers talk about
“outdoor pool”(41 reviews)
“mini putt”(13 reviews)
“niagara falls”(49 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Best Western St. Catharines Hotel & Conference Centre
Special Offer: BOOK DIRECT & SAVE
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Reviews (524)Write a Review
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All reviewsoutdoor poolmini puttniagara fallshot tubwingsroom was cleansports barearly checkair conditioneryogurtconvenient locationeasy accessqew highwayminute driveniagara areabwst
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1 - 5 of 507 reviews
Reviewed 4 days ago via mobile

The pool, Jacuzzi, steam room, and sauna are top notch. The rooms are spacious and comfortable. Each room comes with a balcony or patio. The breakfast is delicious and dining facility provides a friendly environment. You couldn't ask for better staff; they were happy, courteous,...More

Thank travelinggiant
Hotel's Favourite
Reviewed 2 January 2018

Great amenities for families with children - something for everyone. There's mini putt golf in the warm weather and indoor and outdoor pool with a hot tub and sauna. Gym is well equipped. Nice to have an on site Bar and grill but is also...More

Review collected in partnership with Best Western
Thank Lorraine V
Response from Adrian N, Manager at Best Western St. Catharines Hotel & Conference CentreResponded 6 January 2018

Thank you for sharing your experience with us. We hope to see you again.

Reviewed 2 weeks ago

This is an excellent hotel. The staff really take the time to go above and beyond to make my family feel at home every time we visit. We will certainly choose this hotel to stay the next time we are in town.

Review collected in partnership with Best Western
Thank kristi461
Reviewed 2 weeks ago

Excellent hotel great swimming pool and hottub. Staff was very friendly and helpful. Our room was very spacious and comfortable. The breakfast was excellent and well maintained there was never a shortage food.

Review collected in partnership with Best Western
Thank 877bryantl
Reviewed 3 weeks ago

There was no acknowledgement or offer of a discount for the terrible experience we had at this hotel other than a simple "I'm sorry" Tub drain broken Hot tub not working 1 full day of our stay 2 rooms next to us partying all night...More

Review collected in partnership with Best Western
1  Thank F2419WMjanetb
Response from stelly N, General Manager at Best Western St. Catharines Hotel & Conference CentreResponded 2 weeks ago

On behalf of our management and staff, we apologize for the poor experience you received during your stay at Best Western. We pride ourselves on providing superior service and product and failed to do so during your stay. Please consider staying with us in the...More

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About
Awards & Recognition
GreenLeaders Silver level
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Restaurant
Breakfast included
Room Service
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room Service
Dry Cleaning
Laundry Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Hot Tub
Indoor pool
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$96 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$96 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (87)
Room & Suite (39)
Dining (6)
Pool & Beach (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
KandlesMatt
6 November 2017|
AnswerShow all 9 answers
Response from James K | Reviewed this property |
large centre w indoor pool never used it ..Too busy.
0
Votes
Terrance K
24 December 2016|
AnswerShow all 4 answers
Response from Marcel P | Reviewed this property |
they have both an indoor and outdoor pool as well as a sauna
1
Vote
Ren026
28 July 2016|
AnswerShow all 2 answers
Response from LondonRN | Reviewed this property |
Note from the hotel !!!
0
Votes
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12
Room Tips
"first floor was fine"
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"Ask for an interior room, should be quieter."
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"Car park side for easy access; pool side for quietness."
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"Rm 264 faced the Costco/Kelsey's across the street but it was quiet! Easy access to the parking lot to..."
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