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Holiday Inn Hotel & Suites St. Catharines Conference Centre

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Traveller (94)
Room & Suite (64)
Dining (8)

About

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Welcome to Holiday Inn Hotel & Suites St. Catharines Conference CentreFor your Niagara Falls vacation or business trip, choose the 100% smoke-free New Holiday Inn & Suites St. Catharines Parkway Conference Center St. Catharines - Niagara hotel. You'll be less than 10 minutes from the falls as well as close to area businesses and Niagara-area attractions and wineries.Corporate guests can easily get to area meetings in St. Catharines, Ontario thanks to our hotel's location near General Motors, TRW, Seaway Marine and Brock University. We make it easy to do business by providing free high-speed Wi-Fi Internet access, rooms designed for business guests, the city’s largest Conference Center with 20,000 sq. ft. of flexible space including full catering services.Few hotels offer the friendly service our staff provides to every guest and your pets. Families love us because our hotel's location is near Niagara Falls and area attractions, including Old Port Dalhousie, the Shaw Festival, Skylon Tower and Niagara wineries. Our hotel's guests can easily enjoy local tours, golf courses, shopping and museums in St. Catharines and Niagara Falls, Ontario.Our hotel's amenities are the region's best. You can enjoy an indoor pool or workout in an adjacent Fitness Centre. Kids and adults too love our Parkway Lanes Bowling and Entertainment complex featuring disco bowl. From dining at JJ Kapps Restaurant to Life Experience Packages, the Holiday Inn is the finest of hotels.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room service
Free High Speed Internet (WiFi)
Free parking
Bar/Lounge
Banquet Room
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Electric vehicle charging station
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Sauna
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Family Rooms
Non-smoking rooms
Suites
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367Reviews
135Photos
8Q+A
91Room tips
Traveller rating
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Popular mentions
We have stayed here a couple of times. Booked thru a booking service got a better price and then called the hotel. They don't price match?? The rooms are clean and even the front rooms are quiet at nigt
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Stayed overnight with our 2 children. The place is getting a little dated but not horrible by any means! Staff is friendly and definitely prompt with requests. We asked for pillows for the pull out bed and they were there within 5 mins. If you stay here you are within almost
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Response from Dan J, Front Office Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre
Responded 1 week ago
Thank you for your feedback we are happy to learn that you and your family enjoyed your stay with us. We are also happy to hear that you enjoyed some of the great amenities that we have to offer.
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This hotel is in a great location close to shopping and resturants. Hotel parking is tight and not always available. Hotel lobby is spacious and bright easy to maneuver around for people with accessibilities. The elevator is slow and takes a while when using. The suite rooms are
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Response from Dan J, Front Office Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre
Responded 4 weeks ago
Thank you for sharing your feedback. I am happy to hear that you enjoyed our location and some of the amenities that we have to offer. I am truly sorry that you had a less than satisfactory experience with our housekeeping department. I have spoken with the Executive Housekeeper so that she may take action to ensure this does not happen again. Thank you for bringing it to our attention.
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The room was clean. And that's about it. At check in they didn't have my reservation(!?) and asked me if I was sure my reservation was for that day and not the next day. I showed them my email confirmation, they arranged a room and made it look like they were doing me a
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Response from Dan J, Front Office Manager at Holiday Inn Hotel & Suites St. Catharines Conference Centre
Responded 31 Jan 2019
Thank you for sharing your feedback with us about your recent stay. I am truly sorry to learn that you did not have an enjoyable experience. Our staff strive to provide every guest with a warm and memorable stay. I will be sharing your comments so that we can improve for future guests and stays.
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Just had a 2 night stay. Our room was spacious, clean and comfortable at an affordable price. The staff were friendly and there was not a lot of noise which made it easy to get rest. We enjoyed the pool/spa. Overall it was an enjoyable stay and we would stay here again.
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12345613
Is rental car available on site? Are there shuttles from hotel to the falls or any vineyards?
We rented two cars from Enterprise. We returned one car after hours to Enterprise (same street, just down the road a bit) and the other car, we were able to return to Enterprise at the airport. It's an easy drive to the Falls. Didn't have a chance to go the vineyards.
1 vote
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This facility fee is not new to Holiday Inn, it is being charged by almost every hotel, all referencing it is for the use of parking, gym, swimming pool, business office, etc....and it ranges from hotel to hotel, especially in areas that are attraction sites such as the falls or Vagas, etc.... The other is the destination tax, imposed by the municipal governments stating it is to pay for marketing efforts to get visitors to the area.....that one is too funny from my prospective since I have never seen an ad and the fact I am already there!!!!!! Either way, verify if these charges are in existence prior to booking so you have no surprises, so it doesn't ruin your trip!!!! Enjoy life.
1 vote
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Has the bedbug situation been remedied ?
No issue at my end either, and I check every time!
0 votes
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what fees do you charge
Angelika; May I suggest you ask them for the inclusion of these fees into their fee structure or ask them to waive the fees - I was able to get this concession for the Manager without reservation and found them very accommodating despite the front desk staff being trained to suggest this is an extra fee. Further; be aware of a hidden tax at check out time or when you do register that is being collected for the Niagara area - this is not a compulsory fee or tax that you have to pay - you have a right to object to this extra fee - but you have to check on this before you sign at the registration desk - or you may have found yourself agreeing to pay this fee at time of registering - be sure to ask them up front what the fees are before you commit. I had no problem from them objecting to the fees/tax for the Niagara region and had no problem seeking consideration from the management of the inclusion of the INTERNET and parking. If they want your business - which they do - they should be willing to accommodate you - if you stay there with children the bowling lanes are fun for the kids as well as the adults and the restaurants are good - if you tell them that you are looking to participate in the bowling lanes and the restaurants they may be willing to accommodate your requests for the omission of the other fees - just saying. This is a good place to stay at - it is a busy hotel - so it is popular.
2 votes
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12
"Better price using internet booking services"
"first floor is noisy"
"Get a suite"
"Not near the elevators, ice machine or the main street."
"The Suites are very spacious"
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PRICE RANGE
US$74 - US$224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn & suites parkway conference centre hotel st. catharinesholiday inn and suites parkway conference centrequality inn st catharinesquality hotel st catharines
FORMERLY KNOWN AS
Quality Hotel Parkway Convention Ctr
LOCATION
CanadaOntarioSt. Catharines
NUMBER OF ROOMS
181
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