We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
After numerous attempts to get an early arrival confirmation for the day of my arrival and being told each time someone would call, no one did. When I arrived in the timeframe I said I would, I got nothing but grief and talked down to...More
Thank Leslie M
Response from MannyGrewal1, General Manager at Canadas Best Value Inn - St. CatharinesResponded 31 May 2017
We have explained this to you in person but will do so again on Trip Advisor.
You booked 1 room for 1 night of May 27 2017. On booking.com you requested a check in of 9 :30 am.
At this time of the...More
The staff throughout the duration of my stay was always friendly and the rooms were clean. It's in a great location, right by the highway and there are many restaurants surrounding it. Any needs I had were taken care of well and it was pretty...More
Thank Maryssa M
Response from MannyGrewal1, Front Office Manager at Canadas Best Value Inn - St. CatharinesResponded 31 May 2017
Thank you Maryssa M for your feedback.
I am very pleased to hear how happy you were with your stay. It puts a smile on our entire teams faces when we get such positive feedback.
Everyone works very hard to ensure every guest feels right...More
I have never been so horrified with a hotel in my life!!! Just don't stay there. The carpet is gross and torn, the ceiling is falling apart in the bathroom and the counter had chipped paint all around the sink. It has furniture that wouldn't...More
The room was filthy, rugs stained and old, bathroom was not cleaned and did not use the shower facility because it was so dirty. The bedding looked like it wasn't laundered in months, sheets were clean, but the rest was disgusting. Never stay there again!More
2 Thank Debbie W
Response from MannyGrewal1, Manager at Canadas Best Value Inn - St. CatharinesResponded 19 April 2017
Thank you Debbie for your feedback. As you can see we make sure to read every review and respond to every guest. We take the feedback positively to ensure we can always do better.
I am sorry you felt the way you did staying at...More
Excellent. Helpful staff, great location and very nice motel. Nice pool area with BBQ for Summer stays. Rooms are large wit lots of room to move around. Located in the middle of many restaurants and entertainment areas.More
Thank Bernie M
Response from MannyGrewal1, Manager at Canadas Best Value Inn - St. CatharinesResponded 28 February 2017
Thank you Bernie M for your positive feedback on Trip Advisor. I am very pleased to read that you found staff, facility and location to be exactly what you would expect. We at Canadas Best Value try to provide the best experience possible at the...More