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Thompson Toronto - A Thompson Hotel

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#20 of 131 Hotels in Toronto
Certificate of Excellence
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Thompson Toronto - A Thompson Hotel
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1,124 Reviews from our TripAdvisor Community

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Showing 1,094: English reviews
Vancouver, Canada
2 reviews
Reviewed yesterday NEW

A nice quiet place to work close to our downtown Toronto office. Very pleasant staff - I felt welcome throughout the hotel and related facilities. Staff even located and returned gloves which I left in the lobby bar after a late night arrival. Macaroons, warm note and my gloves greeted me when I arrived back from busy day.

Review collected in partnership with this hotel

Helpful?
Thank Margaret S
Abu Dhabi, United Arab Emirates
1 review
Reviewed yesterday NEW

In the heart of the restaurant district, the best hotel in Toronto. It has a fantastic Lobby bar, with very friendly service and food is great. Roof top bar has the best view in town and very close to all the restaurants.

Review collected in partnership with this hotel

Helpful?
Thank charbelb218
Bensalem
1 review
Reviewed 3 days ago NEW

Excellent customer service! I truly enjoyed my stay mostly due to the staff and their accessibility, friendliness, and overall professionalism. I would recommend this hotel to all. The food was outstanding and the location was perfect for everything I wanted to do.

Review collected in partnership with this hotel

Helpful?
Thank idmbaltimore
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear idmbaltimore, Thank you for sharing your experience at the Thompson Toronto on TripAdvisor! We are so proud to read your wonderful comments and look forward to welcoming you back once again! Warmest Regards, Melida More 

Canfield, Ohio
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 4 days ago NEW

Had high expectations when I checks in last summer. Did not enjoy my stay, couldn't get a chair by the pool, the room was not as nice as pictured, the coffee pot in my room didn't work. The hotel was not anywhere as nice as any other Thompson I have stayed at. Was also unhappy with the noise level in... More 

Helpful?
Thank James S
Barrie, Canada
Level Contributor
17 reviews
4 hotel reviews
Reviewed 4 days ago NEW via mobile

This boutique style hotel blew me away! From it's amazing decor to the popular rooftop bar with views of the CN tower and city it is impressive. It was too cold to go into the pool but would love the visit in summer when it's open as it is one of a kind. There is an adorable little coffee shop... More 

Helpful?
Thank 111222333aaabbbccc
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear 111222333aaabbbccc, Thank you for taking a moment to inform us of your recent experience at the Thompson Toronto! We hope to welcome you back to the hotel for sun bathing and swimming on what is the best view of the city. Be sure to connect directly, it would be a pleasure to personally assist. Warmest Regards, Melida mhimbaxter@thompsonhotels.com More 

Level Contributor
6 reviews
3 hotel reviews
Reviewed 5 days ago NEW

From the time I stepped into the Hotel, I was greeted with smiles by Marina and Melida (Front Desk), the check-in was fast and they made me feel right at home. Shawn (Bellman) who was happy to assist with bringing my items to the room with me, even recommended that I visit the Rooftop, as they are known for it.... More 

Review collected in partnership with this hotel

Helpful?
Thank calie02
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear calie02, Thank you for sharing your review on TripAdvisor. Our Team Members work very hard to ensure our guests experience the best side of Toronto and we take great pride in providing meaningful service. Your kind words really do mean the world to us. We hope to have the chance to welcome you back for another memorable stay! Warmest... More 

toronto
1 review
Reviewed 5 days ago NEW

The hotel was lovely! The lady at check-in i believe her name is Marina, was very informative which made me excited to try the hotel amenities. The beds were extremely comfortable and the heated floors in the bathroom were just a bonus. The ambiance on the rooftop lounge was great, beautiful view of the city. I will definitely return to... More 

Review collected in partnership with this hotel

Helpful?
Thank juliana b
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear juliana b, Thank you for sharing your recent experience at the Thompson Toronto! We are so happy to read you enjoyed your time and were able to take in the beautiful Toronto skyline. We can't wait to welcome you back! Warmest Regards, Melida More 

Mississauga, Ontario
1 review
Reviewed 5 days ago NEW

I don't usually do hotels. But from the moment the bellman opened my cab door, I felt looked after and treated in style. Room service was prompt, and the rooftop was amazing. I would definitely return.

Review collected in partnership with this hotel

Helpful?
Thank andrewbB7316TL
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear andrewbB7316TL, Thank you for sharing your recent stay at the Thompson Toronto. Our guests are stars in our eyes and we couldn't be happier to read you felt our passion for service. We hope to welcome you back on your next trip! Warmest Regards, Melida mhimbaxter@thompsonhotels.com More 

Guelph, Canada
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 5 days ago NEW

Stayed at the Thompson for a night. It is a very chic hotel, stylish and modern, in the west end of south downtown. It is great if you are doing something at the CNE property (convention, meeting, game, the Royal Winter Fair, the CNE) - we were at the Grey Cup at BMO field. A quick and simple bus ride... More 

Helpful?
Thank JamieD26
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear JamieD26, Thank you for taking a moment to share your recent experience with us at the Thompson Toronto! We are so happy to hear you enjoyed your time with us and we can't wait to welcome you back! Warmest Regards, Melida More 

Whistler, Canada
1 review
Reviewed 5 days ago NEW

This Hotel exceeded my expectations in more ways than one. I was greeted upon my arrival by a very friendly bellman named Joe who helped with my bags and vehicle. Due to being from out of town I had no big plans for the night until Marina and Assia at the front desk told me i should check out the... More 

Helpful?
Thank ShoeGuy1997
Melida H, Front Office Manager at Thompson Toronto - A Thompson Hotel, responded to this review

Dear ShoeGuy1997, Thank you for taking a moment to share your review on TripAdvisor. It is so wonderful to hear our Team Members were able to welcome you and ensure you had a great evening planned. We love to connect with all of our guests and it makes our day to read we succeeded. We hope to have the opportunity... More 

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
  • Air Conditioning
Internet
  • Paid Wifi
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Laundry Service
  • Concierge
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Thompson Toronto, Thompson's first international addition, opened the summer of 2010 in the diverse and artistically driven King West Village, a neighborhood adjacent to the city's financial and entertainment districts. Designed by Studio Gaia, 102 ultra-sleek guestrooms feature dark hardwood flooring, contrasting accents in lush orange and cool white, and floor to ceiling windows with sweeping views of Toronto's cityscape. The hotel's three dining facilities cater to all tastes: offering comfort food at The Thompson Diner, a modern incarnation of the quintessential 24-hour American diner, and traditional Japanese at Wabora Sushi.Other hotel amenities include a state of the art screening room, an exclusive nightclub, 1812, and Toronto's first and only rooftop pool bar and lounge. ... more   less 

Additional Information about Thompson Toronto - A Thompson Hotel

Address: 550 Wellington Street West, Toronto, Ontario M5V 2V4, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: £127 - £321 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Thompson Toronto - A Thompson Hotel 4.5*
Number of rooms: 102
Reservation Options:
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Hotel Style:
#12 Spa Hotel in Toronto
#15 Luxury Hotel in Toronto
#22 Business Hotel in Toronto
#25 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Thompson Toronto - A Thompson Hotel staff and other travellers.
11 questions
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Questions? Get answers from Thompson Toronto - A Thompson Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in yorkville”
 of 5 bubbles JamesS865, 29 Nov 2016 | Read review
“The corner rooms have huge (mostly frosted) windows so the light is great. A quiet part of town so no noise concerns other than the usual.”
 of 5 bubbles JamieD26, 28 Nov 2016 | Read review
“6 floor up has great views.”
 of 5 bubbles georgehJ7852OQ, 23 Nov 2016 | Read review
“Spacious, extremely well appointed and quiet”
 of 5 bubbles gmousseau, 12 Nov 2016 | Read review
“Top floor for great views!”
 of 5 bubbles GoodLife1993, 8 Nov 2016 | Read review
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