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Crowne Plaza Toronto Airport

07/05/2017 08/05/2017
1 room 2 adults 0 children
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Crowne Plaza Toronto Airport
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960 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Toronto Airport
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Showing 885: English reviews
McDougall
Reviewed 28 October 2014

We live in Northern Ontario and need to stay overnight near the airport before taking a flight out of Toronto. Our travel agent suggested your hotel a few years ago and we have been staying at the Crowne Plaza ever since, when we fly out for a vacation. The service is and always has been wonderful. Two weeks ago, upon...

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Helpful?
1Thank Jane L
HotelMGT, Guest Relations Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Jane L. McDougall, We appreciate you taking the time to review your recent stay with us at the Crowne Plaza Toronto Airport Hotel. It is such a joy to know that Michelle in switchboard went above and beyond to provide excellent customer service by showing complete sympathy and diigence in ensuring your lost passport was found. It is feddback...

Oshawa, Canada
Reviewed 26 October 2014

We stayed over night which also included 2 weeks parking, bought the voucher off Wag jag. There was 4 of us staying over night and it was 2 double beds, very comfy, I must say and over all it was great, we left our car for 13 days and everything was ok, even with outdoor parking. Would stay here again,...

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Helpful?
1Thank margaret l
HotelMGT, Guest Relations Manager at Crowne Plaza Toronto Airport, responded to this review

Dear TorontoDoddie, Thank you for taking the time to review your recent stay with us. We are glad to hear that you were able to take advantage of one of our promotional stay and park deals. Also, that the beds provided a comfortable nights' rest. We hope you have an opprtunity to take advantage of one of our hotel packages...

Reviewed 26 October 2014 via mobile

We were on a 10 road trip and stayed in this property. They upgraded is to the club floor, and it was very nice. They had walk in showers which was a pleasent surprise. Our room was clean, and Had a good nights rest. Would definately stay here again.

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Helpful?
1Thank Terri W
HotelMGT, Guest Relations Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Terri W., We appreciate you taking the time to review your recent stay with us. I am glad to hear that you were upgraded to the club floor and had a positive experience with the comfortable beds, the walk-in shower and the overall cleanliness of the room. It is important for our guests to leave our hotel knowing that...

Peterborough, Canada
Reviewed 25 October 2014

STAYED ONE NIGHT WITH FAMILY OF 8 IN THREE ROOMS. WE ASKED FOR TWO ADJOINING ROOMS AND THE THIRD ROOM TO BE ON THE SAME FLOOR. Also a crib and got all we asked for upon checkin. Comforable beds, nice linen, quiet sleep. Did not have breakfast as it was too early. Shuttle driver was prompt, helpful and friendly. Will...

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Helpful?
1Thank PtboCan
HotelMGT, Guest Relations Manager at Crowne Plaza Toronto Airport, responded to this review

Dear PtboCan, We appreciate you taking the time to review us on your recent stay at the Crowne Plaza Toronto Airport. I am delighted to hear that the Front Desk agents were able to accommodate all your needs at your request upon check in. Also, that the shuttle driver was so helpful and caring during your early departure. We are...

Corner Brook, Canada
Reviewed 25 October 2014

Stayed here on October 23, 2014. Hotel was clean and comfortable. No issues. We didn't use any amenities, so I cannot comment. Was a pleasant experience, front desk check in and check out was quick and staff polite. Great rate on hotwire!!! Close to Boston Pizza and Jack Astors.

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Helpful?
1Thank reflectionofvenus
HotelMGT, Guest Relations Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Reflectionofvenus, Thank you for taking the time to review us on your recent stay. Although you were not able to use the facilities including the indoor pool and fitness centre, we are happy to know that the positive experience at the front desk and the overall cleanliness of the hotel was enough for a 4-star rating. Hopefully on your...

Manila, Philippines
Reviewed 24 October 2014

The hotel was OK for most part but quite dated and not so well maintained my first impression. The rooms are OK but toilets a bit small. The breakfast serving was unimpressive and choices of food are low quality.

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Helpful?
Thank Joel D
HotelMGT, Guest Relations Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Joel D., Thank you for your review on your recent stay with us at the Crowne Plaza Toronto Airport. I am sorry to hear that your experience with us did not meet your lodging needs.Your comments about the size of the washrooms and food selection for breakfast has been communicated to the respective departments and will definitely be considered...

Edmonton, Canada
Reviewed 23 October 2014

So apparently the hotel was fully booked when we stayed here, courtesy of Air Canada cancelling a flight. That said, our room was reserved about a month in advance, and yet we were put on the top floor (12th) and told we would have "two stairs" to go up from the top of the elevator (11th floor). Turns out, it...

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Helpful?
1Thank Kris B
IHGCare, Guest Relations Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Kris B, Thank you for your feedback regarding your recent visit at our hotel. We are sincerely sorry to read about your negative experience with the flight of stairs. Your comments are being shared with the hotel management and appropriate action will be taken. I assure you that every comment, no matter how small, is taken very seriously. We...

Kitchener, Canada
Reviewed 20 October 2014

3 couples stayed at this hotel on a Saturday night with dinner plans in the downtown core. Price was great and we all took a taxi into the city. Hotel was clean. No solid drapes in our room. Lots of light coming in. 😣. Great lounge we gathered at before and after our dinner reservations. We bought the breakfast plan...

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Helpful?
1Thank Ellyontario
HotelMGT, Guest Relations Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Ellyontario, Thank you for your review on your recent stay with us at the Crowne Plaza Toronto Airport. We are grateful for the positive feedback regarding the cleanliness and brightness of the room. Also, that La Brasserie's menu fulfilled your appetite and expectations. With those positive comments, we hope you choose to stay with us in the near future....

Reviewed 15 October 2014

The staff were the most helpfu, giving and great people I have met in years. Escpicially Sam or full name Sanjin at the front desk. I have never met such a proffesional, caring, helpful, polite and intelligent gentleman. He totally transformed my stay by going to extra mile to help me with things such as car rental, locating services in...

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Helpful?
1Thank Chris Z
HotelMGT, Guest Relations Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Chris Z., We appreciate you taking the time to provide feedback on your recent stay with us. We are delighted to know that the service provided by Sam created an overall experience of a 5 star-rating; he will definitely be acknowledged and praised for that. It makes us proud to know that the staff here pride themselves in going...

Perth, Canada
Reviewed 14 October 2014

Sept. 25 . Quick check in, Clean comfortable room. Should have skipped the breakfast - even at 2 for 1 it was not worth it. All staff were professional and helpful. Driver was punctual getting us to Terminal on schedule. We are members but were not given access to members suite. Overall a good deal with parking included in room...

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Helpful?
2Thank Rideauski
HotelMGT, Guest Relations Manager at Crowne Plaza Toronto Airport, responded to this review

Dear Rideauski, Thank you for taking the time to review us on your stay with us at the Crowne Plaza Toronto Airport. We are glad to hear that the services provided by the shuttle driver, front desk, and restaurant staff met your level of expectation. I am sorry to hear that the food selection for your breakfast was less than...

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07/05/2017 08/05/2017
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Etobicoke
Etobicoke is a relaxed area along the Humber River. It's saturated with green spaces and conservatories, making it a premier destination for outdoor sports, hiking, and nature walks. Its abundance of parkland and lakes makes it a typical spot for fishing, picnicking, and camping out, especially in warmer months. The peaceful area is also enjoyed by families, who appreciate its boardwalks and sports facilities. Locals enjoy the variety of golfing and country club opportunities, which also provide lessons for golfers of any skill level.
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Amenities

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  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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Here's what travellers have asked, with answers from Crowne Plaza Toronto Airport staff and other travellers.
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Questions? Get answers from Crowne Plaza Toronto Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not 809: it is haunted.”
LeeAnger, 13 Apr 2017 | Read review
“North side, up top, for plane watching.”
AsTheCrowesFly, 6 Apr 2017 | Read review
“The updated suite was great (9th floor)”
577taylorh, 5 Apr 2017 | Read review
“Request a large room otherwise you might get a tiny one”
hombrecanuck70, 4 Mar 2017 | Read review
“did not hear any planes at RM445 where we stayed the night”
jywwu, 3 Mar 2017 | Read review
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Prices are for 1 room, 2 adults
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