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Sheraton Centre Toronto Hotel

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#16 of 132 Hotels in Toronto
Certificate of Excellence
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Sheraton Centre Toronto Hotel
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914 Reviews from our TripAdvisor Community

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Showing 829: English reviews
Toronto, Canada
Reviewed 2 days ago NEW

Lovely room with a view of new city Hall and the big Toronto sign. Worked well for getting to and from the Boat show. The location was get for shopping and walking to restaurants. The staff were very helpful as well.

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Thank pat w
Toronto, Canada
Reviewed 3 days ago NEW

Our family Christmas “staycation” holiday was spent this year at the Sheraton Center Toronto, on Queen St. On a whole, our stay was amazing. From the renovated rooms, to the city views, to the breakfast buffet and a Christmas-style turkey dinner, it was the perfect way to spend time with the family. But what was most notable was the hotel...

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1Thank azshiv
Plymouth, United Kingdom
Reviewed 3 days ago NEWvia mobile

This is a nice hotel and in a great location. I have no faults with the hotel other than to say that I would not pay for the Club Class Upgrade again. Other than a great view it's a waste of money, the food is very limited and there is a charge for alcohol which I have never been charged...

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Thank bsand372016
Reviewed 4 days ago NEWvia mobile

Was in toronto for 2 days for job. This place is perfect. Clean , value for your money, not too exensive on meals. The pool has an outdoor exit, really funny in winter. Bar is small but it is downtown, no problem finding another that suits your tastes.

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Thank Robin D
Gatineau, Canada
Reviewed 4 days ago NEW

I recently stayed at the Sheraton Centre Toronto Hotel for business. This hotel is located at the heart of downtown Toronto with a view of City Hall (including the ice rink) and access to the underground tunnel leading up to shops and the Eaton Centre. Reception was very welcoming and accommodating. Room service was expedient and food was very fresh....

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Thank Nadine16
Cobourg, Canada
Reviewed 4 days ago NEW

Have stayed at the Sheridan before. Love the location ...near the Royal Alex .easy to hop on the subway if you wish to visit other attractions in the city or get to the train station. Staff is friendly and helpful. Our room gave us a lovely view of the city.It was clean and the beds comfy.

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Thank jyjechristie
Ottawa, Canada
Reviewed 5 days ago NEW

Spend the extra $60 and stay here when arrival in on a late flight. No amount of savings is worth waiting for a shuttle bus at 3 am in the cold. We were through customs and in our room 20 minutes later SOOO worth it!!!

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Thank Kellis18
David C, Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, We're glad to hear it all worked out for you in the end after your late flight, thank you for staying here with us and wish for you to stay with us again. Thank you for your review. Warm regards, Michael Farquharson Hotel Manager

Sydney, Australia
Reviewed 5 days ago NEW

One thing that I really appreciated at the Sheraton was that I arrived much earlier than my check-in time, but they gladly checked me in right away. That helped me immensely because I had to be at a meeting at 11 am, so being able to get into my room made preparing for that meeting much easier. I like the...

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Thank susanlupack
David C, Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, We do our very best to make our guests feel warm and welcomed and are delighted to know that we could accommodate you well before your meeting. We thank you for your valuable review and hope to see you again soon. Warm regards, Michael Farquharson Hotel Manager

Peterborough & the Kawarthas, Canada
Reviewed 5 days ago NEW

It was only one night, but the room was clean, conveniently located in the heart of Toronto and hotel staff was friendly and helpful. Close to local theatres, shopping and Nathan Phillips square. Good value for the money.

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Thank djdickson
David C, Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, We are pleased to hear that you relished your stay with us and could make the most of our hotels location. We wish to have you back again soon. Warm regards, Michael Farquharson Hotel Manager

Reviewed 5 days ago NEW

Lovely hotel, what you would expect from a Sheraton hotel. The rooftop pool separates this from other hotels, it's heated and partially indoor and outdoor. When in Toronto on business I always stay here, it's amazing to take a dip in the heated pool outdoors in winter or in the rain.

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Thank Sarah S
David C, Manager at Sheraton Centre Toronto Hotel, responded to this review

Dear Guest, We're delighted to hear you enjoyed our indoor/outdoor year round pool (the largest in Toronto). We thank you for your valuable review and hope to see you again soon. Warm regards, Michael Farquharson Hotel Manager

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Staying in Downtown West

Neighbourhood Profile
Downtown West
Downtown West is home to Toronto's gorgeous Inner Harbor, and is a must-visit for lovers of art and the outdoors. The area's rich cultural heritage is celebrated by a number of monuments and museums, giving the neighborhood a mature feel. As a premier destination for modern art, people here stroll through the cool contemporary pieces at the Power Plant, enjoy the outdoor installations along Queen's Quay and Canoe Landing, and picnic among the zany designs of the Toronto Music Garden. The waterfront itself is often suffused with bikers and joggers, and the harbor is always packed with classic ships with masts raised. The vintage boats and ferries to the Toronto Islands make for a charming contrast against Downtown West's backdrop of skyscrapers, condos, and food trucks serving up hot, fresh fare to locals on the go. The area has a peaceful energy, and is popular with tourists and Torontonians alike.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Sheraton Centre Toronto Hotel lobby features a 2.5-acre waterfall garden. With over 100,000 sq ft of meeting and event space, we're perfect for your next conference, convention, or wedding. ... more   less 

Additional Information about Sheraton Centre Toronto Hotel

Address: 123 Queen Street West, Toronto, Ontario M5H 2M9, Canada
Region: Canada > Ontario > Toronto > Downtown West
Price Range: £136 - £326 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Centre Toronto Hotel 4*
Number of rooms: 1377
Reservation Options:
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Also Known As:
Sheridan Hotel Toronto
Toronto Sheraton
Sheraton Toronto Downtown
Sheraton Hotel Downtown Toronto
Hotel Style:
#10 Spa Hotel in Toronto
#13 Luxury Hotel in Toronto
#46 Romantic Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Centre Toronto Hotel staff and other travellers.
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Questions? Get answers from Sheraton Centre Toronto Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Floor 15 facing city Hall was lovely.”
 of 5 bubbles patw719, 21 Jan 2017 | Read review
“Try to get a room with a view of city hall.”
 of 5 bubbles Nadine16, 19 Jan 2017 | Read review
“higher floor gives a good view of the city”
 of 5 bubbles jyjechristie, 19 Jan 2017 | Read review
“Ask for a view of the CN Tower”
 of 5 bubbles Franklinmacd, 9 Jan 2017 | Read review
“Higher floor-better view”
 of 5 bubbles 871amberv, 5 Jan 2017 | Read review
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