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Sheraton Centre Toronto Hotel

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Traveller (894)
360
Panoramas (36)
Room & Suite (593)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Sheraton Centre Toronto Hotel sits in the heart of downtown Toronto, Canada and offers a lobby featuring a 2.5-acre waterfall garden. With over 100,000 sq ft of meeting and event space, our four-star hotel is perfect for your next conference, convention, or wedding.
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Property amenities
Pool
Room service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair access
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Room features
Air conditioning
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Centrally Located
HOTEL CLASS
Hotel links
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Hotel deals
2,109Reviews
1,385Photos
86Q+A
100Room tips
Traveller rating
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Popular mentions
Stayed at the Sheraton for work. It is conveniently located on Toronto’s PATH which provides easy access to the core of the city despite the cool weather. The room was clean and well appointed. I’d recommend a high floor room on the south side of the Queen St tower away from
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Response from TeamMarriott, General Manager at Sheraton Centre Toronto Hotel
Responded today
Dear KCam73, Thank you for your fantastic review of the Sheraton Centre Toronto Hotel. We're delighted that you could experience the best of downtown Toronto and also relax in your newly refreshed room. We look forward to your next visit. Tim Reardon General Manager
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Have stayed at this hotel many times in the heart of downtown. Great views of the cn tower. Burgers at the hotel restaurant are great. Become a Marriott rewards member and take advantage of the club floor with breakfast and snacks. Be patient when ordering room service as they
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Great location attached to the Eaton Centre, near the theatres, bars and lots of shopping on Queen street. This is a busy hotel, and the rooms are pretty nice and well appointed. The lobby is great to sit and mingle, or the lobby bar is a great place for drinks. The location
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Response from TeamMarriott, General Manager at Sheraton Centre Toronto Hotel
Responded 2 days ago
Dear Clafton F, Thank you for the wonderful review of your stay at the Sheraton Centre Toronto Hotel! We are pleased you found our terrific location to be perfect for your plans. Situated in the heart of downtown Toronto, it's always great to know that our guests took advantage of the many exciting things Toronto has to offer. It was a pleasure having you as our guest, and we look forward to welcoming you back the next time you are in the area. Tim Reardon General Manager
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We found on this trip which was a very large venue for the hotel that they were not used to handling this many people at one time . The line ups were very long to check in . The restaurant in the lobby was extremely slow for service . They could not accommodate parking we were
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Response from TeamMarriott, Manager at Sheraton Centre Toronto Hotel
Responded 3 days ago
Dear Sherri H, we apologize for not meeting all your expectations during your stay. Our hotel hosts a lot of groups and conventions and our team is well trained to handle larger groups. We are always striving for perfection and your remarks will certainly assist us in doing so. We have shared your comments with our Director of Sales & Marketing to see what we can do to make sure you are left with a more positive impression on your next trip to our hotel. Thank you for mentioning our kind staff and clean accommodations and travel well. Tim Reardon General Manager
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The beds at the Sheraton are too high. There. I've said it. Made for giants. A barrier to the short. That was the only problem. Really, considering our demands it was the only problem. We arrived very early to check in, at 10:00 A.M. Our selected room with a King bed was
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Response from TeamMarriott, General Manager at Sheraton Centre Toronto Hotel
Responded 2 days ago
Dear 599Angela, Thank you for your generous review of the Sheraton Centre Toronto Hotel. We are delighted overall your stay was pleasant and that you could experience the best of downtown Toronto. However, we are sorry for the issues you had with our elevators and regret for the inconvenience caused. Your comments will surely be shared with the concerned teams and immediate actions will be taken. Thank you again for your feedback and we look forward to your next visit. Tim Reardon General Manager
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Professional photo exclusively commissioned by TripAdvisorSheraton Centre Toronto Hotel
The Self-Contained Suite at the Sheraton Centre Toronto Hotel
Professional photo exclusively commissioned by TripAdvisorSheraton Centre Toronto Hotel
The Royal Suite at the Sheraton Centre Toronto Hotel
Professional photo exclusively commissioned by TripAdvisorSheraton Centre Toronto Hotel
The Club Level King at the Sheraton Centre Toronto Hotel
Professional photo exclusively commissioned by TripAdvisorSheraton Centre Toronto Hotel
The Royal Suite at the Sheraton Centre Toronto Hotel
Professional photo exclusively commissioned by TripAdvisorSheraton Centre Toronto Hotel
The Richmond Tower Double Bed Guestroom at the Sheraton Centre Toronto Hotel
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123456114
Wish I could tell you, but in all the Sheraton’s that I have ever stayed in, I have never seen a Keurig machine. Only the no name version. Good luck !
0 votes
is there parking at the hotel ?
They have Valet parking that was about $45. You can self park across the street by city hall for considerably less.
1 vote
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I'm not sure how helpful I would be in answering this question. Best bet would be to check with the hotel as to the legal age of responsibility. I personally would not want my 16 year old staying by herself or himself in T.O., but I am old fashioned and extra cautious. Best bet would be check with the hotel. It's a busy hotel and right downtown T.O. across from city hall.
1 vote
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We are wondering if there is still a whirlpool down by the pool?
I'm sorry, I didn't see one, saw plants and chairs and the likes around/ near the edge of the pool, which looked lovely and so relaxing up there. I'd just love to go back and spend time up there now. I'd go back in a heartbeat, such a lovely hotel
0 votes
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What is yhe pool and pool area like?
The pool and surroundings are very good. The pool is an inside/outside pool so best of both worlds even in the middle of winter the water is so hot as you swim outside surrounded by snow.....
1 vote
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12345618
"Go to another hotel!"
"Don’t accept the Richmond Tower"
"Request a higher floor. This is a busy/noisy downtown hotel."
"A room with a high view is best"
"rooms above 25th floor have unique view of the city"
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12345620
PRICE RANGE
US$145 - US$445 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sheridan hotel torontotoronto sheratonsheraton toronto downtownsheraton hotel downtown toronto
LOCATION
CanadaOntarioTorontoDowntownDowntown WestBay Street CorridorEntertainment DistrictFinancial DistrictOld Toronto
NUMBER OF ROOMS
1377
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