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The Westin Harbour Castle, Toronto

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Traveller (1340)
Room & Suite (594)
Dining (74)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders GreenPartner
Experience the perfect blend of relaxation, renewal, and modern comfort at The Westin Harbour Castle, Toronto. You'll find our hotel on the revitalized waterfront, just steps away from the Downtown Core via the PATH, Toronto’s underground covered walkway. The city's lively theatre and entertainment districts are just steps away, as are the Air Canada Centre and other famous attractions. Our CAA/AAA Four Diamond hotel welcomes you with beautifully designed accommodations featuring large workspaces, high-speed Internet access, and our legendary Westin Heavenly® Bed. Some of our hotel rooms also boast incredible views of Lake Ontario. Stop by one of our several outstanding restaurants for a delicious, healthful meal - or refresh with a dip in our indoor pool. Meetings and events are inspired occasions in our adaptable venues, including the spectacular Metropolitan Ballroom - the largest hotel ballroom in Canada. And our prime waterfront location enables you to explore the best of the downtown area with ease - from Rogers Centre to the CN Tower and Ripley's Aquarium. s attractions.
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Property amenities
Restaurant
Room service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Paid Wifi
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Great View
Family
HOTEL CLASS
Hotel links
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Location

Full view
Neighbourhood
Downtown
At the heart of Toronto, Downtown is the destination for cheap eats and fast fashion. Cut through by hip and trendy Yonge Street, the vibe here is young, with a strong student influence from the Ryerson University Campus. As a result, the Downtown area is always in flux: undergoing the construction of new facilities, with fresh retail spaces and pop-up cafes. Home to Toronto's largest indoor shopping mall, a number of vintage cinemas, and a healthy nightlife centered on the area's Distillery District bar and clubs near the East End, it's both an easygoing daytime spot and a popular party place after sunset. It also features some of Toronto's best outdoor landmarks, including Yonge-Dundas Square and the Nathan Phillips Square: perfect for a concert, a skate, or a relaxing sit-down.
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5,064Reviews
1,587Photos
42Q+A
100Room tips
Traveller rating
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Popular mentions
Although the property is a bit dated, the staff are very friendly and helpful. From the housekeeping people to the concierge to the front desk. We needed a late check out and Oliver at the front desk was very helpful for giving us things to do even though we had to leave the
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My friend and I just stayed here this past weekend. We drove up for the Flyers/Leafs game and the hotel was a perfect location for walking to the arena, it was about a 5 minute walk. When we arrived we couldn't find the self parking so we did valet even though our first choice
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Response from TeamMarriott, Manager at The Westin Harbour Castle, Toronto
Responded 3 days ago
Dear ShutUpKristin, Thank you for being our guest at The Westin Harbour Castle, Toronto. It is lovely to know you liked our inspired accommodations and that our optimal location was ideal for your plans. We appreciate the review and look forward to having you and your friend as our guest again. Be Well, Harmeet Chugh Hotel Manager
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It was the worst experience of my life. Me and my friend went to this hotel and we booked a room for one night. Next day my friend had to leave so he left in noon and I asked the management to extend me stay for one more night. I called them from the room to ask about the
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Response from TeamMarriott, Hotel Manager at The Westin Harbour Castle, Toronto
Responded 3 days ago
Dear 994ira, We are truly sorry for the experience you had with our associates and we appreciate you sharing your feedback and would like the opportunity to discuss your experience in further detail. As your review is anonymous, at your convenience, please send an email to Harmeet.chugh@westin.com with the full name on your reservation, so that we can address your concerns directly. Be Well, Harmeet Chugh Hotel Manager
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There are a lot of nice hotels in Toronto but this one exceeds in everything not only because of the balance of price vs. value but also the level of service of the people who work there. It starts out at the lobby with David greeting me with a smile and remembering my name and
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Response from TeamMarriott, Manager at The Westin Harbour Castle, Toronto
Responded 6 days ago
Dear migsbb, We are pleased once more you had a revitalizing experience with us, and that David and Catherine again showed you what Westin's spirit of service is all about. Thank you for recommending us to future travelers, and we appreciate your loyalty. We can't wait to see you back soon at The Westin Harbour Castle, Toronto. Be Well, Harmeet Chugh, Hotel Manager
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I wanted to love this hotel for the harbor view alone, but I just couldn't get over how dirty, dingy and worn the rooms were. For a hotel at this price point, the rooms should have been in much better condition. I don't think the rooms had been more than surface cleaned in a
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Response from TeamMarriott, Hotel Manager at The Westin Harbour Castle, Toronto
Responded 6 days ago
Dear wanderingkb, Thank you for being our valued guest and sharing your detailed feedback. We extend our apologies for your concerns and not providing the enriching experience you deserved from us. We are grateful for your business, and thank you for your patience. We always seek ways to improve, and your comments have been noted for our plans in developing the property. We hope to welcome you again in the future, so you can experience the service and accommodations you should always expect from us. Be Well, Harmeet Chugh Hotel Manager
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123456119
Valet onsite. Self park a few blocks east.
0 votes
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Yes you can . once you arrive go to the Bay ST exit & you can wave down a Taxi . or you can walk to the Westin Harbor its 10 mins , as we did !!
1 vote
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Yes they do. I stayed a couple months back and mine had one.
2 votes
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1234569
"I don’t prefer this hotel to anyone"
"Harbor views are beautiful!!"
"Thé corner rooms are beautifully appointed and the view is wonderful."
"If you book on line, make sure you request the heat/AC to be turned up. Especially in the Bathroom."
"2244 was good for noise and nice view of the lake"
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PRICE RANGE
US$152 - US$413 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
westin harbour castle hotel torontowestin hotel torontowestin torontothe westin harbour castlewestin harbor castle hotel torontotoronto westinwestin harbour castle toronto
LOCATION
CanadaOntarioTorontoDowntownDowntown WestWaterfront Communities-The IslandHarbourfrontOld Toronto
NUMBER OF ROOMS
977
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