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Windsor Arms Hotel

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#38 of 131 Hotels in Toronto
Certificate of Excellence
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318 Reviews from our TripAdvisor Community

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Showing 310: English reviews
1 review
Reviewed 1 week ago

If you want a good night's sleep, stay far-far away from this hotel. Here's why: My wife and I booked a night at this hotel as our first night away from our 15-month old daughter. We thought we'd finally get a good night’s sleep. The hotel has a very quiet, old world feel to it. It seemed like a very... More 

Helpful?
Thank Jacob J
Drayton Parslow, United Kingdom
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
HOTEL’S FAVOURITE REVIEW
Reviewed 21 July 2016 via mobile

I've been to Toronto several times and always stayed downtown before. But this time I had to look further afield and ended up in Yorkville because a tech conference had taken all the downtown rooms. And what a piece of luck. This hotel was amazing! To start with I had a beautiful corner suite with a big lounge. There is... More 

Helpful?
1 Thank Matthew W
About Hotel's Favourite Review
Los Angeles, California
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Tired of the modern and commercial Hotels? Than do yourself a favor. This hotel is a gem. Less than a block away from the prime shopping area, this hotelo provides a lovely enverionmnet . We had a bedroom Living room suite which has lots of space and light. Very Comfortable. Place your shoes in the Dumb Waiter )in your apartment)... More 

Helpful?
Thank herbertundannettew
Toronto
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago via mobile

This is one of my favourite places for either afternoon or twilight tea. There is a good selection of teas and the sandwiches, scones and deserts are never disappointing! The service is exceptional and the wait staff are efficient and experienced. The setting is comfortable as well. I have never been disappointed. The hotel's food is exceptional as are the... More 

Helpful?
Thank TorontoFashionista
1 review
Reviewed 3 weeks ago

Spent lots and lots of time researching hotels to spend NYE at in Toronto, finally settling on the Windsor Arms. Everything about this experience was phenomenal, starting with our free room upgrade upon check-in. The butler was funny and charming, and did not hesitate to provide us with anything we needed! We didn't attend the party hosted by the hotel,... More 

Helpful?
Thank Adam A
Calgary, Canada
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 3 weeks ago

What was once a iconic hotel has lost its luster. Overpriced, uncomfortable beds, bathrooms in desperate need renovations. Terrible room service, noisy. When I complained they did not care. They have lost a customer. There are so many better choices in the Yorkville area.

Helpful?
1 Thank Moniquestephanie
budapest
Level Contributor
46 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 29 October 2016

We love to travel and always look for something special. We love the 'grand hotel' and also 'boutique' hotel style. This hotel is the combination of both. We were in the deluxe suit, it was comfortable and large with two children. The hotel is beautiful and the service is perfect with really polite, serviceful and friendly staff. Our favourite were... More 

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1 Thank penny p
London, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2016 via mobile

We stayed in one of the one bedroom suites and had s wonderful stay. We were greeted by Kevin at reception who was extremely warm And friendly and had a great sense of humour. The breakfast staff also were extremely warm too, so would recommend this hotel for a relaxed stay in Toronto.

Helpful?
Thank diamo_Ben
Level Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 1 October 2016

We were upgraded to a large room with a large bathroom. The decor was beautiful: very traditional, high-end fabrics, dark furniture, great woodwork. Service was excellent; anything problematic was addressed rapidly. The staff was warm and friendly, and we received wonderful restaurant suggestions. Two negatives: the bathrooms need a thorough updating, and the hotel, including our room and bathroom, needs... More 

Helpful?
Thank 24813579
New York City, New York
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 September 2016 via mobile

I recently stayed at the Windsor Arms, a beautiful old relic from a different age. Pros: the rooms are spacious and staff is eager to please. Cons: although breakfast is included- for a 5 star hotel the buffet is quite limited and ordinary. What saves it is your choice of omelettes. The windows in the rooms don't open past 6"... More 

Helpful?
1 Thank raraavis53

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Staying in Midtown

Neighbourhood Profile
Midtown
Midtown is a dynamic part of Toronto with some of its most stylish high-rise residences and heritage buildings. The area sees busy shoppers with bag-laden arms balancing lattes in paper cups as they travel from one luxury brand to the next, taking advantage of the proximity of high-end shops. The reflecting pools, jogging trails, and nature treks of the Rosehill Revision are always a hub of outdoor activity, and after a workout from either running or splurging, many take advantage of the spas and massage parlors Midtown has to offer. Away from the bakeries, boutiques, and glamorous old theaters of the district's center, locals use the weekend to embrace the more suburban feel of Midtown's parks, tennis courts, outdoor markets, and the manicured grounds of Casa Loma, while families indulge the area's state-of-the-art playground and learning facilities. Of course, no high-brow district is complete without a healthy counter-culture: Midtown boasts some of the wildest street art and full-wall graffiti of any neighborhood in Toronto.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Consecutively voted the #1 hotel in Toronto by Conde Nast Traveler Magazine, the Windsor Arms Hotel is nestled on a quiet street ideally located just steps away from Yorkville, the heart of Toronto's most fashionable shopping and entertainment district. An aura of warmth, discreet luxury, and the latest technology combined with our exceptional level of service makes Windsor Arms Toronto's most luxurious boutique hotel. Behind our century-old portals are 28 new luxury suites with 24-hour butler service. The Windsor Arms is host to the Courtyard Cafe - open for Sunday brunch and special events; Prime Steakhouse -open for breakfast, lunch and dinner and a full Vegan menu; the Tea Room for Afternoon Tea and Lounge twenty-two for tapas and cocktails. The Spa offers fully serviced individual treatment rooms, swimming pool and exercise facilities. ... more   less 

Additional Information about Windsor Arms Hotel

Address: 18 St. Thomas Street, Toronto, Ontario M5S 3E7, Canada
Region: Canada > Ontario > Toronto > Midtown
Price Range: £251 - £332 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Windsor Arms Hotel 5*
Number of rooms: 28
Reservation Options:
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Also Known As:
Windsor Arms Toronto
Windsor Arms Hotel Toronto
Hotel Style:
#12 Business Hotel in Toronto
#13 Romantic Hotel in Toronto
#16 Spa Hotel in Toronto
#20 Family Hotel in Toronto
#27 Luxury Hotel in Toronto
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Questions & Answers

Here's what travellers have asked, with answers from Windsor Arms Hotel staff and other travellers.
3 questions
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Questions? Get answers from Windsor Arms Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“facing away from the construction site if possible”
 of 5 bubbles herbertundannettew, 25 Nov 2016 | Read review
“Deluxe suit is really quiet and comfortable”
 of 5 bubbles pennyp302, 29 Oct 2016 | Read review
“I was in a corner suite and would definitely reccomend it.”
 of 5 bubbles peterwarrick, 7 Sep 2016 | Read review
“Since I didn't stay,I can't comment. If the rest of the amenities are like the Teaaroom I would stay there in a heartbeat!”
 of 5 bubbles LorraineK73, 28 Aug 2016 | Read review
“I believe since this is a small hotel (28 rooms) that all rooms are nice and quiet and close enough to elevators.”
 of 5 bubbles DorothyH45, 16 Aug 2016 | Read review
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