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The Westin Prince, Toronto

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Traveller (314)
360
Panoramas (11)
Room & Suite (291)

About

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The Westin Prince, Toronto features 15 acres of inspiring parkland and access to all the city has to offer. Enjoy views of the skyline and parks from the guest rooms at our luxury hotel in Toronto, Canada. We also provide 30,000 square feet of event space - all near top Toronto destinations like the CN Tower.
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Property amenities
Room service
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
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Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Quiet
Business
HOTEL CLASS
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1,141Reviews
586Photos
12Q+A
100Room tips
Traveller rating
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Popular mentions
i checked in and found out that the hotel is undergoing renovations. I opted for one of the newly renovated rooms as the front desk mentioned that the wardrobe closets haven’t been installed yet. No big deal, give me the nice new room. Was on the 21st floor. Beautifully
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Although this hotel is apparently being renovated it is no excuse for how rundown it is. My room - worn out fabric on chair, exposed particle board on end table, broken lamp,and a nest of cords which are invisible by the bed. Exiting room and torn carpet, and broken elevator
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Response from thewestinprince, Manager at The Westin Prince, Toronto
Responded 5 days ago
Dear Squirmin, Thank you for taking the time to write us a valuable feedback, We appreciate it as this is the only way for us to improve the service we provide to our guests. We sincerely apologize for not meeting your expectations at our property, We do agree that we are in desperate need of renovations, and as you mentioned we are currently under renovation to minimize any guest feedbacks such as yours. We apologize that renovation did not start soon enough to avoid discomfort you experienced during your stay. We truly hope that you will give us another chance to welcome you back in the future with much improved level of service along with newly renovated facilities. Regards,
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We held a 3 day conference for 300 people here and it was a great choice. The facility is impeccable and the staff incredibly helpful and professional. We have held 9 conferences and this ranks as one of our best. Food and space was outstanding.
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I had a very comfortable stay here while my condo was being renovated. Staff were extremely helpful. Mathew at the door always greets you and ready to assist with any asks. Would definitely stay again.
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I would stay away if I could. I travel for work so I stay here alot but not by choice. It's under construction but this hotel is tired and needs alot of help. The staff is inexperienced and need training.
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Response from thewestinprince, Manager at The Westin Prince, Toronto
Responded 3 weeks ago
Dear Valued guest, Thank you for taking the time to give us your valued feedback. I sincerely apologize for the room condition issues you experienced and staff experience issue. Yes we are going through renovations currently to revitalize the hotel to better service such valued guests as yourself. I have also passed your feedback to the operations team to ensure that coaching and proper training are given. To better help us improve our service, more details regarding your stay would help to train our team. I thank you again for taking your time to give us your feedback and for staying with us at the Westin Prince Toronto. If you have time and would like to give us further details regarding your stay so we may better train our staff, please contact me at long.huang@westinprincetoronto.com. I do hope that we have a chance to better serve you, should give us a second chance.
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorThe Westin Prince, Toronto
The Penthouse Suite at The Westin Prince Toronto
Professional photo exclusively commissioned by TripAdvisorThe Westin Prince, Toronto
The Traditional Room at The Westin Prince Toronto
Professional photo exclusively commissioned by TripAdvisorThe Westin Prince, Toronto
The Penthouse Suite at The Westin Prince Toronto
Professional photo exclusively commissioned by TripAdvisorThe Westin Prince, Toronto
The Deluxe Queen at The Westin Prince Toronto
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Hi, What are the costs for doing the laundry?
I’m sorry I have no idea. We only stay here for short stents and have never done laundry.
0 votes
Hello, do all rooms have a balcony and are they accessible or sealed shut?
The other responses are in line with what we remember: all rooms have sliding doors but they only open a bit. Enough to get the air.
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when are the renovations planned to be completed...
later this year
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I cannot see any hotel refusing to hold your luggage. And yes allow at 8:00AM 60/90 minutes in traffic to get there.
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Try asking the hotel
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123
"Avoid the North side of the building. Trucks back in at 4-5 am beep, beep, beep. I am awake now...."
"High up is quiet"
"join SPG and get rewarded with upgrades :)"
"Below the fourth floor to avoid construction noise"
"Higher Floor, Great Views"
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PRICE RANGE
US$135 - US$311 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the westin prince toronto hotel torontowestin prince torontowestin north yorknorth york westin
LOCATION
CanadaOntarioTorontoSt. Andrews-WindfieldsNorth York
NUMBER OF ROOMS
400
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