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The Westin Toronto Airport

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Traveller (36)
Room & Suite (200)
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Overview
  • Excellent55%
  • Very good26%
  • Average5%
  • Poor9%
  • Terrible5%
Travellers talk about
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Free Airport Transportation
Room Service
4 Star Hotel
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Offers from The Westin Toronto Airport
Special Offer: Breakfast and Wi-Fi
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Offers from The Westin Toronto Airport
Special Offer: Breakfast and Wi-Fi
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (138)
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Traveller rating
72
31
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72
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All reviewsshuttle driverbristol placeprivilege of stayingfront deskcancelled flightrecent renovationsconnecting roomsfamily vacationfree shuttlenext morningnight's sleephardwood floorsthe entire staffcheck in was smoothhighly recommend this hotelbuffet breakfastbusiness travel
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1 - 5 of 131 reviews
Reviewed 3 days ago via mobile

Booked this as a last minute hotel for a room and parking before our week long vacay down south. Beautiful hotel and friendly staff. The parking was easy and accessible. Shuttle was great for drop off and even better for pickup at airport. Wish our...More

Thank Tiffany R
Hotel's Favourite
Reviewed 8 January 2018 via mobile

We didn’t have a long wait before the shuttle showed up. The shuttle driver was excellent he was friendly and even gave us suggestions of things to do. We ended up going to see the falls because of the driver suggestion and it was a...More

Thank marie2000
Response from WestinTorontoAirport, Manager at The Westin Toronto AirportResponded 10 January 2018

Thank You marie2000 for your great review and 5 stars. We are so happy to hear you enjoyed your stay with us and the positive comments about our driver. Niagara Falls is beautiful to see this time of year!! Glad to hear you made the...More

Reviewed 1 week ago via mobile

We waited for 1 hour 45 minutes until one of the dishes we ordered at the Crosswinds Restaurant appeared. Just one. It then took 30 more minutes to get the second. Westin: Two waiters and two people in the kitchen are not enough to run...More

Thank quiquinyo
Response from WestinTorontoAirport, Manager at The Westin Toronto AirportResponded 1 week ago

Thank You quiquinyo for your recent review. We're sorry to hear about the service and apologize for this inconvenience. As we strive to ensure all our guests have a pleasant stay with us, it seems we may have missed this.

Reviewed 1 week ago

I have been using your service 3 - 4 times a year for the last 6 years and this is the worst service I have experienced at April 2 - 3 am in the morning you are dead tired and waiting for the shuttle bus....More

Thank jucyjay
Response from Kim P, Manager at The Westin Toronto AirportResponded 1 week ago

Dear Jucyjay, Thank you for your review. I would like to apologize for the experience you had while visiting us. We pride ourselves on our service at the Westin Toronto Airport and I am very sorry we fell short during your stay. Unfortunately the Toronto...More

Reviewed 2 weeks ago

As a platinum member, stayed at this hotel and was very disappointed by the responsiveness of the staff and the comfort of the rooms. Upon check-in, I requested the front desk assistant if I can get the rooms on a higher floor, I was told...More

Thank or259
Response from Kim P, Manager at The Westin Toronto AirportResponded 2 weeks ago

Thank you for your review. I would like to apologize for the experience you had while visiting us. We pride ourselves on our service at the Westin Toronto Airport and I am very sorry we fell short during your stay. Please feel free to connect...More

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About
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Free Internet
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$129 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Luxury Hotel in Toronto
#37 Romantic Hotel in Toronto
#44 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$129 - US$309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#34 Luxury Hotel in Toronto
#37 Romantic Hotel in Toronto
#44 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms
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Traveller (36)
Room & Suite (200)
Dining (31)
Pool & Beach (1)
Amenities (25)
Business Centre & Event Rooms (3)
Questions & Answers
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travelingsolo2
6 August 2016|
Answer
Response from krikaoli | Reviewed this property |
Yes there is! The Up express is your solution. It is an express train that leaves the airport every 30 minutes or so. It cost 12 CAD and if you buy at your hotel you can pay 12 CAD to go and also to return, if you do it... More
0
Votes
Terri
7 November 2015|
AnswerShow all 8 answers
Response from GinnyKelowna | Reviewed this property |
I don't think so... There is not.
0
Votes
Room Tips
"don't stay on the fifteenth floor where Prime Minster Suite is."
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"We have not had a room that we weren't happy with - all great!!"
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"Airport view - higher floors"
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"Stayed on the SPG floor. Very nice,."
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