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Chelsea Hotel, Toronto

6,856 reviews
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Traveller (1244)
Room & Suite (637)
Dining (106)
Overview
  • Excellent19%
  • Very good37%
  • Average27%
  • Poor11%
  • Terrible6%
Travellers talk about
“market garden”(220 reviews)
“adult pool”(120 reviews)
“family pool”(89 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
Offers from Chelsea Hotel, Toronto
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Reviews (6,856)Write a Review
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1,243
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713
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All reviewsmarket gardenadult poolfamily poolhuge hotelwater slideeaton centrebusy hotelyonge streetmarch breakcentral locationheart of downtowncn towerelmgerrardliftssubwayconcierge
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2,461 - 2,465 of 6,087 reviews
Reviewed 28 September 2015 via mobile

This centrally located, newly renovated hotel is cordial and accommodating to families. My children were impressed with both the menu at its restaurants and the family fun zone. We were also delighted to conveniently reach many downtown attractions from the hotel.

Thank JPF155017
Reviewed 28 September 2015

Awful! over priced and rude staff. Our room was dirty- bathroom had dirty hand prints, hair from the previous patron shaving all over the counter and sink, cold water tap didn't work and came out of the counter, shower barely worked and handle came out...More

3  Thank jollyroger09
Reviewed 28 September 2015

I actually liked this hotel for the price (which I got for under $100 a night). It's a real hotel, near downtown, near trains, not in a pretty area but it's fine. The staff is kind of overworked (it's a really busy hotel) but helpful....More

1  Thank daidaniu
Reviewed 28 September 2015

Stayed here on leg 1 of our trip around the East side of Canada. This is a perfectly positioned hotel for exploring the city of Toronto, within walking distance of great shopping, restaurants etc. There are also plentiful subway stations within walking distance and the...More

1  Thank Sam B
Reviewed 27 September 2015

We had a great experience at this hotel but everything needs upgrading badly. The beds were super comfy and clean, we had no problem with it being tidy. Everyone was so friendly, we even got free popcorn when checking in. Breakfast costs money, seems ridiculous...More

1  Thank Picture_Perch
Response from Alistair I, Manager at Chelsea Hotel, TorontoResponded 28 September 2015

Dear Picture_Perch, Thank you for taking the time to provide us with some feedback from our recent stay at the Chelsea Hotel, Toronto. We are delighted to learn that you found your guest room, clean and comfortable during your stay. Your feedback regarding the food...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Adult pool
Details
Price range
US$131 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$131 - US$330 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (1244)
Room & Suite (637)
Dining (106)
Pool & Beach (52)
Amenities (82)
Family and Play Areas (19)
Business Centre & Event Rooms (9)
Nearby
Downtown
At the heart of Toronto, Downtown is the destination
for cheap eats and fast fashion. Cut through by hip
and trendy Yonge Street, the vibe here is young, with
a strong student influence from the Ryerson University
Campus. As a result, the Downtown area is always in
flux: undergoing the construction of new facilities,
with fresh retail spaces and pop-up cafes. Home to
Toronto's largest indoor shopping mall, a number of
...More
Questions & Answers
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sannyblue
17 February 2018|
AnswerShow all 5 answers
Response from Guestexsp | Property representative |
Dear Valued Guest, We would be more than happy to store your luggage for you upon taking off to Niagara - please visit our Bell Desk when you are ready to do so and we will take good care of you (and your bags!) We look... More
0
Votes
Apollo1975
12 December 2017|
AnswerShow all 8 answers
Response from Guestexsp | Property representative |
Dear Apollo, There are a few different ways you can get to us! You can take a taxi which is the most direct, the TTC (public transportation) or the Union Pearson train (which takes you to Union station and then further... More
1
Vote
melissahamilton88888
28 October 2017|
AnswerShow all 8 answers
Response from Guestexsp | Property representative |
Dear Melissa, It depends on the form of payment for the security deposit and the duration of your stay which will determine the exact amount. I encourage you to contact us directly so we can provide more specific... More
0
Votes
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12345625
Room Tips
"Go for an upgraded room."
Read review
"Get the top floor if you can with a balcony! The concierge room is great! It has its own atrium."
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"I stay on the higher floors aware from Young street for less noise"
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"If you choose a room in the south tower, you receive access to the pool and fitness room."
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