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The Ritz-Carlton, Toronto

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Traveller (787)
Room & Suite (438)
Dining (76)
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Overview
  • Excellent81%
  • Very good13%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“club level”(113 reviews)
“corner suite”(92 reviews)
“toca restaurant”(36 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Offers from The Ritz-Carlton, Toronto
Special Offer: Bed, Breakfast, & Parking
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Offers from The Ritz-Carlton, Toronto
Special Offer: Bed, Breakfast, & Parking
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Rooms
8 May9 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,745)
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1,316
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63
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271 - 275 of 1,628 reviews
Reviewed 19 June 2017

Worse Ritz that we ever stayed at. Not welcoming. Hot water in shower was lukewarm. Ice machine on floor did not work for three days. No one recognized us by our name. No one picks up phone from room. Disappointing stay.More

Review collected in partnership with The Ritz-Carlton Hotel Company
Thank 160sedram
Response from Franck A, General Manager at The Ritz-Carlton, TorontoResponded 20 June 2017

Dear 160sedram Thank you for sharing your feedback following your stay at The Ritz-Carlton, Toronto and bringing your concerns to our attention. I am sorry to hear that we did not meet your expectations and I do apologize for that. I have shared them with...More

Reviewed 19 June 2017

First, I'd like to start off by saying I have always loved staying at a Ritz-Carlton Hotel. It doesn't matter where the location is, if there is a Ritz-Carlton hotel, I try to stay there because I know I will be more that pleased. The...More

Thank HedyFS
Response from Franck A, General Manager at The Ritz-Carlton, TorontoResponded 21 June 2017

Dear HedyFS Thank you so much for taking the time to write about your experience at The Ritz-Carlton, Toronto on the occasion of your daughter's wedding. Your feedback concerning the service received from Heather and Alexandru will go a long way and will certainly put...More

Reviewed 14 June 2017

I would have given this a two-star if not for the polite interference of the Assistant F&B Manager. First, the pros: 1. Beautiful, classy lobby with prepared Sloane tea and sweets complimentary for guests (ie: gummy bear, etc.) 2. Front Desk staff members are quite...More

Thank Emilialoves2travel
Response from Franck A, General Manager at The Ritz-Carlton, TorontoResponded 15 June 2017

Dear Emilialoves2travel Thank you for the time to share your feedback about our Alice in Wonderland tea experience. Thank you also for your kind comments regarding your interaction with the manager, and the diversity of our afternoon themes which are always very popular. I am...More

Reviewed 14 June 2017 via mobile

Very nice hotel in heart of Toronto financial district convenient to all local banks, etc. for meetings. Check ins always seem to be a bit more confusing than necessary, but not a big deal. Nice outside patio for drinks or light meal.

Thank TylerCH
Reviewed 13 June 2017

Everyone goes above and beyond to make sure your stay is perfect. Location is central to places of interest, restaurants, shopping and major sporting events. Food quality is superb if a little pricey. You will love your stay.

Review collected in partnership with The Ritz-Carlton Hotel Company
1  Thank M6237TGbrians
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Spa
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$489 - US$833 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Toronto
#4 Spa Hotel in Toronto
#4 Family Hotel in Toronto
#5 Luxury Hotel in Toronto
#5 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$489 - US$833 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Romantic Hotel in Toronto
#4 Spa Hotel in Toronto
#4 Family Hotel in Toronto
#5 Luxury Hotel in Toronto
#5 Business Hotel in Toronto
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (787)
Room & Suite (438)
Dining (76)
Pool & Beach (35)
Amenities (9)
Business Centre & Event Rooms (8)
Nearby
Downtown West
Downtown West is home to Toronto's gorgeous Inner
Harbor, and is a must-visit for lovers of art and the
outdoors. The area's rich cultural heritage is
celebrated by a number of monuments and museums,
giving the neighborhood a mature feel. As a premier
destination for modern art, people here stroll through
the cool contemporary pieces at the Power Plant, enjoy
the outdoor installations along Queen's Quay and Canoe
...More
Questions & Answers
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MoniccF
24 August 2017|
AnswerShow all 3 answers
Response from | Reviewed this property |
I assume rates vary but we paid $150 CAD per night for club level. Worth it for us, very nice. Saw a former Prime Minister in there too :D
0
Votes
Carolinsf
22 May 2017|
AnswerShow all 12 answers
Response from Juliana G | Reviewed this property |
UP is the way to go. Fast and convenient.
1
Vote
viata
13 February 2017|
AnswerShow all 3 answers
Response from 752moniquem | Reviewed this property |
Hi yes it is open on weekends also.
0
Votes
Room Tips
"One bedroom suites are amazing"
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"Upper level rooms with city view"
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"Corner suites are awesome! Very quiet for being in the middle of downtown."
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"Make sure and note when you book if you are celebrating something special, they will go above and beyond to..."
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