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Comfort Suites Downtown

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Comfort Suites Downtown
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144 Reviews from our TripAdvisor Community

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Showing 142: English reviews
Toronto, Canada
Reviewed 15 September 2016

this is a good hotel if you are going to a show at casino very close 5 min walk with free parking and breakfast . staff at this hotel is like night and day , jay at the desk is excellent , Wayne the maintenance man is very friendly and efficient, then you have andrew that works midnight's very rude...

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Helpful?
Thank powerm557
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments, we are glad to read that you enjoyed your breakfast and found our location convenient for attending shows at Windsor Casino. I will forward your comments onto Wayne and Jay. Thanks again for travelling and we look forward to having you stay with us again.

Reviewed 8 September 2016 via mobile

When you first drive up to the front doors, the area in which the hotel is located in can seem as some have previously described as "sketchy". However once you enter the lobby it is quite nice. There is an updated breakfast area with complementary hot fresh coffee and fruit water made each day, an updated and clean washroom and...

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Thank nacho_man10
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Nacho_man10 Thank you for taking the time to complete the tripadvisor online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide...

Reviewed 21 August 2016

Positive is the excellent customer service, cozy room, great breakfast, free parking and great location, very close to the casino. Constructive criticism is the room had a stale smoke smell at first, the toilet when flushed would make a loud bang every time and the bed frame would give out, making a noise. I would recommend it because the price...

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Thank Sarah R
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience...

Plymouth, MI
Reviewed 9 August 2016

Friday visit to the Caesars Casino. This property is in great shape and only a direct five block walk to the casino. The hotel itself is nice and more than met our expectations. Pleasant desk person at check in , helpful staff, and nice hot breakfast the next day. Both a microwave and mini frig in a large size room...

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2Thank CoconutTelegraph
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your feedback, we are glad to hear that you enjoyed your stay with us and your visit to the Casino!

Hamilton, Canada
Reviewed 23 July 2016 via mobile

This was not my first choice for a hotel and after checking in I was trying to see if there were any other hotels available in the city. The staff is friendly and the beds are comfy but those are the only 2 positive things I have to say about this place. The wifi is absolutely terrible so be prepared...

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Thank Jonathan B
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Thank you for your comments, we are glad that you found our beds extremely comfortable and that our staff was extremely helpful. We are presently working on renovation plans to be started this fall which will see a complete update of the hotel including a new wi-fi system. We look forward to welcoming you back to a new hotel in...

Buffalo
Reviewed 3 July 2016

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Thank bclg
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Reviewed 18 June 2016 via mobile

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Thank Prgeek
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Toronto, Canada
Reviewed 14 June 2016

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Thank TorontoStarfish
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Mississauga
Reviewed 18 May 2016

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Thank Brian F
Justin B, General Manager at Comfort Suites Downtown, responded to this review

Mississauga, Canada
Reviewed 20 April 2016

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Thank JoanneK697
Justin B, General Manager at Comfort Suites Downtown, responded to this review

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Downtown staff and other travellers.
2 questions
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Windsor, Canada
over a year ago

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Questions? Get answers from Comfort Suites Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“take a top floor room away from the elevator”
 of 5 bubbles Fiumes61, 9 Dec 2016 | Read review
“The choice hotels points rate is a good deal for a larger suite. The presidential suite 316 view is onto the garbage pickup area.”
 of 5 bubbles baal2000, 11 Oct 2016 | Read review
“Higher floors are good”
 of 5 bubbles fuzeee, 16 Mar 2016 | Read review
“The room was very clean and exessible to the parking lot.”
 of 5 bubbles 229connie, 20 Jan 2016 | Read review
“Just ask the front desk.”
 of 5 bubbles psychicone, 20 Jan 2016 | Read review
5 of 5