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Quality Inn & Suites Downtown

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Traveller (6)
Room & Suite (33)
Dining (5)
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Overview
  • Excellent33%
  • Very good31%
  • Average21%
  • Poor5%
  • Terrible10%
Travellers talk about
“days inn”(2 reviews)
“older hotel”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Suites
2 Star Hotel
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (19)
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LanguageEnglish
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All reviewsdays innolder hotelfront desk clerkroom was spaciousother hotelsup to dategreat hotelmicrowavelobbyelevatordetroitcasino
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1 - 5 of 19 reviews
Reviewed 2 weeks ago via mobile

I stayed here for business. The service was really great, front desk staff, cleaning staff and the breakfast staff. It was a clean room and the bed was comfortable. Now the annoying part and it’s not the hotels fault, the kids and parents here for...More

Thank Natalie C
Response from Rashmi J, Manager at Quality Inn & Suites DowntownResponded 2 weeks ago

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

Reviewed 15 February 2018

Checking in was easy, front desk-man was nice, and the room did it's job, however, their security deposit still has not cleared from my account. I stayed there February 3rd. I filed a complaint with customer service and they told me that it would clear...More

Thank hagger43
Response from Rashmi J, Manager at Quality Inn & Suites DowntownResponded 16 February 2018

Dear Guest, Thank you for your recent stay at our hotel. I am glad your stay was comfortable. We try our best to provide our guest the best quality at the best price. I have looked into your account about the issue you mentioned and...More

Reviewed 21 January 2018 via mobile

The Quality Inn in Windsor was clean and comfortable... front desk were helpful, but we had booked a king size bed and only a queen room available,morning breakfast room was busy but restocked quickly... room was clean and comfortable.... location was good, as we were...More

Thank casey220
Response from 476gm, Manager at Quality Inn & Suites DowntownResponded 23 January 2018

Dear Casey, On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for...More

Reviewed 6 January 2018 via mobile

My husband and I are in the hotel business back home so we enjoy visiting other hotels. The check in was quick and front desk clerk very helpful. The rooms were very clean and upkeep of the rooms wonderful. We didn’t go down to eat...More

Thank SaraRoseC
Response from 476gm, Manager at Quality Inn & Suites DowntownResponded 8 January 2018

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff...More

Reviewed 6 December 2017

When we first entered our room, the beds were not made, there were beer bottles under the beds and the beds themselves were broken. When we reported this to the staff, they accused us of breaking the beds and wanted us to pay to fix...More

1  Thank jakeryder4
Response from 476gm, Manager at Quality Inn & Suites DowntownResponded 7 December 2017

Dear Jake, We am sorry to hear about your experience We train all our staff including housekeeping to inspect the rooms prior to each guest's arrival to ensure the room is clean and functional. We have since your complaint taken up the issue with housekeeping...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Refrigerator in room
Air Conditioning
Things to do
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$85 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$85 - US$167 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (6)
Room & Suite (33)
Dining (5)
Business Centre & Event Rooms (3)
Questions & Answers
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S4188VMjamesm
6 March 2017|
AnswerShow all 4 answers
Response from Rashmi J | Property representative |
Hello! We have Scrambled Eggs, Sausage Links, Breads, Cereals, Fruits, Yogart, Pasteries, Juices, Milk, Coffee, Hot Tea and lot more! And you can enjoy your breakfast in our bright & cheery breakfast diner! Hope to see you... More
1
Vote
Jenn M
12 August 2015|
Answer
Response from Rashmi J | Property representative |
Dear Guest, There is Taxi service available that can take you across. Rates can vary due to crossing the border and wait times. There is shuttle Bus service also available and they make frequent trips on events like that... More
0
Votes
Room Tips
"Get a room in another hotel"
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"Get the king size room"
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"Get a suite"
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"second floor"
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