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All reviewssteam roomclub floorshopping mallparking lotbiggest mallrestaurant food isextra towelsgreat poolnice propertybusiness conferenceflat screen tvbreakfast buffetonly stayed one nightwould stay againrooms were very cleanfree parkingbed was very comfortable
Highly recommend this hotel. We arrived early and were greeted by a pleasant lady that checked us in. My wife and I are English speaking and do not speak French , this was not a problem during our whole visit. The largest shopping mall in...More
I was there for business meetings. Arrived mid-day Wednesday, May 23. Hotel is about 20 minutes from the airport and is right beside a nice mall. Meeting rooms good and internet signal was strong AND free, something I hate to pay for. Room was very...More
The hotel is in a good location, walking distance to the mall, especially I arrived without a car in winter when everything is snow-covered. Room is in good size and breakfast is good too. Overall it is a decent hotel
Let's start with the good:
- The rooms were very clean and the suite gave us enough separation so that we didn't keep our toddler up after she went to bed at 7pm.
- The cleaning staff and the breakfast staff were lovely and so...More
Thank Elle A
Response from SheratonLaval, Manager at Sheraton Laval HotelResponded 4 weeks ago
Thank you for taking the time to let us know about your stay.
We are glad to know that you liked your room and everything was tidy clean.
Although, I'm sorry to hear that your stay didn't go beyond your expectations and what...More
We checked in on a Saturday evening, once you're not in a rush you are ok. There was a massive line up at the front desk and only 2 employees behind the counter. Not their fault that the service was slow but wondered where the...More
1 Thank rocketnc
Response from SheratonLaval, Guest Relations Manager at Sheraton Laval HotelResponded 5 weeks ago
Dear Mr Rocketnc,
Thank you for taking the time to share your experience with us.
We gladly appreciate all your comments about our property and we are happy to hear that you enjoyed being catered by our Sheraton Team.
We are sorry to hear that...More