I am currently top level on Marriott, normally at this hotel I am on the 6th floor in a perfectly adequate room for a good nights sleep. This time I was “upgraded” to a club level room. This is an upgrade no one wants. The heating was noisy all night with a loud click then the…
This hotel through the years has become a home away from home when visiting family and friends in the Laval area. Its located right off the 440 and 15 highways giving it great access to the road. Also super convenient as its located right within the Carrefour Laval shopping…
The rooms were nice. You cannot beat the shopping at the CF Laval across from the property. Meeting space was convenient and spacious. The restaurant and bar were great too. The convention centre was outstanding with a grand outer lobby.
In hotels of this level, you don't expect the heating to be noisy, the window full of draughts and without sound insulation, the service staff in the lounge to be constantly on the verge of discourtesy. Not in line with the standards of this brand.
Multilingual front desk staff made check in a breeze. The hotel is right across from the mall. So there is plenty to see if shopping is your thing. The rooms were very clean when I got here, the beds were comfortable too. Full size pillows!!!!! The complimentary internet…
"It seems rooms at the 2nd and Platinum floors are at a better level"
"The doors at this hotel are incredibly loud. Ask for a room at the end of the hallway so you have fewer neighbours slamming their doors."
"my room faced the highway which may bother some people...i slept through it myself."
"Rooms facing the mall may be quieter than those facing the highway."
"Ask for room away from the elevator for the most quiet stay."