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Hotel Chez Swann

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#60 of 162 Hotels in Montreal
Certificate of Excellence
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Hotel Chez Swann
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429 Reviews from our TripAdvisor Community

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Showing 345: English reviews
Toronto, Canada
Reviewed 4 days ago NEW

I would recommend this hotel to everyone visiting to Montreal. Its a great place for couples, Rooms are amazing, located in downtown and the most important is the staff is very cooperative. NIKI who was working at the front desk was a great help. I did stay in this hotel in the first week of February for an business meeting...

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1Thank vidyutrana
winnipeg
Reviewed 4 days ago NEW

Despite the snow storm, Chez Swann was a wonderful valentine's day treat for my wife and I! Renat made sure our stay was just about perfect. We love Chez Swann and are looking forward to our next visit.

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Thank jeffandjoanne
Reviewed 2 weeks ago

We stayed overnight on a weekend at Chez Swann, and were given the eclectic room featured on one of their advertisements overlooking Drummond Street, near de Maisonneuve. We had a great sleep --- no traffic/people noise at all --- and particularly enjoyed the enormous window-seat, and wonderful large rain shower. The concierge staff were particularly impressive; both gracious and informative....

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1Thank Holly C
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear Holly C, Thank you for taking the time to write a review on our hotel. We truly appreciate your feedback and kind words. We are glad to hear that you were able to have an enjoyable sleep and that you were pleased with the unique room features. Our staff thank you for your kind words towards them. They strive...

Los Angeles, California
Reviewed 3 weeks ago

Got a good deal on hotwire. This place is awesome and a boutique hotel . Hotel staff was friendly .stayed in second floor facing the street . They had an restaurant in the lobby which was good . we had a complete meal , being a veg guy, they customized to my taste. It's near to shopping , movies etc.....

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1Thank balkimn1174
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear balkimn1174, Thank you for taking the time to review our property! We are so very glad to hear that you enjoyed your experience with us. Our staff strive to make our guests’ stay as comfortable, and enjoyable, as possible. We’re thrilled to hear that you had time to enjoy the adjoining restaurant, Le Pois Penche, and that you took...

Quebec, Canada
Reviewed 4 weeks ago

I come often to this hotel, with a reason. They have great rooms, and the hotel staff is friendly, helpful and always with a smile! But this time was different... The staff was not smiling, not helpful, didn't speak good french,... The restaurant had an event, this was not mentioned at arrival... so I had to leave for my dinner...

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Helpful?
Thank l-advice
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear l-advice, Thank you for taking the time to write a review regarding your most recent stay. All feedback is important to us as it allows us the opportunity to improve. The attached restaurant, on occasion, has private events booked. We apologize if this caused any inconvenience. We also want to apologize for the service you received from our staff....

Saint-basile
Reviewed 4 weeks ago

Small Boutique hotel, short walking distance from train station, western side of downtown -all of downtown is accessible. Great staff, quite informative and receptive. Smallish room, but very modern, clean lines and a great rain forest shower.

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Thank Richard B
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear Richard B, Thank you for your kind words regarding your stay at our hotel! We truly appreciate your great feedback. We are glad to hear that you enjoyed all aspects of your stay. Our staff are pleased that you enjoyed their service and the cleanliness of the room. We hope to see you again whenever business brings you back...

New York City, New York
Reviewed 14 January 2017

It was my 2 nd stay in this hotel. And it was great! 👍 The location is perfect-cultural life,shopping areas,movie theatres,even metro station is near this place. Lobby is a real gallery with cool paintings. Our room was spacious with stylish design (black floor,red curtains,fantastic showers). But what I liked most of all was amazing quality bed with clean bright...

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1Thank BeatriceNY7
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear BeatriceNY7, Thank you for taking the time to write such a great review on our Hotel! We truly appreciate your kind words and recommendations. We are pleased to hear that you were able to enjoy everything our location has to offer. We are also glad that you enjoyed the design of the hotel, both in the rooms and in...

Reviewed 3 January 2017 via mobile

Bedding worst than in a cheap motel. Our king bed was two twins put together and we fell in the crack all night. The pillows were so flat and offered zero support. My husband and I had neck pain for at least a whole week after our visit. The amount of stars given for this hotel rating is way too...

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1Thank Amelie L
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear Amelie L, Thank you for taking the time to write a review on our property. All feedback is very much appreciated as it allows us to continuously grow and improve. We would like to offer you our sincerest apologies for any inconvenience and discomfort you experienced. Our guests comfort and satisfaction is of the upmost importance, and we apologize...

Ottawa, Canada
Reviewed 28 December 2016

I wanted to like Hotel Chez Swan. It is kind of quirky and has its own charm. Great location too. But overall the experience was lacking. But when I got there I waited 10 minutes for someone to come to the front desk to help me (this was only after another guest arrived and asked a staff member of the...

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1Thank PhatEatsNow
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear PhatEatsNow, Thank you for taking the time to review our hotel. We are glad to hear that you were happy with our location and the hotel in general. We have addressed your issue with our front desk staff and have resolved the problem. We strive to provide the best service possible, and have spoken to the housekeeping department about...

Toronto, Canada
Reviewed 20 December 2016

It was a pleasure to come back Chez Swann for another business trip. The rooms are spacious and the decor is tasteful and artistic. The bed is very comfortable The location is excellent. The staff is doing everything they can to make your stay as enjoyable as possible, but you have to keep in mind that this is a 4...

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Thank jonthethird2015
Chez-Swann-Hotel, Guest Services at Hotel Chez Swann, responded to this review

Dear jonthethird2015, Thank you for your kind words about our hotel! We are so happy to hear you find our location and rooms to your liking. Our staff strive to make the best of all our guests stays. We are sorry to hear you experienced problems with the fridge, but glad that our staff were able to make other arrangements....

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Staying in Centre-Ville (Downtown)

Neighbourhood Profile
Centre-Ville (Downtown)
Montreal's towering skyline is concentrated in the Downtown area, its nexus of commerce and commercialism. A suffusion of luxury hotels, flagship stores, high-end restaurants, and corporate headquarters characterize the neighborhood, which by nightfall transforms from a business district into a youth-culture hotspot, with hip bars, clubs, and restaurants heavily peopled by students and young professionals. The once-seat of millionaire's 'Golden Square Mile', an incongruity of stately mansions and dapper brownstones sit between glass skyscrapers, creating a visually lush urban landscape. Beneath the sidewalks lay the Underground City, the world's largest below-ground mall, a labyrinth of over 1,500 shops and eateries that echo the profusion of cafes, gallerias, cinemas, and fashion outlets above. From the scholarly array at McGill University to the carousing crowds of Rue Crescent, visit Downtown to shop by day for what you'll wear there by night.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Breakfast included
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
ROOM TYPES:La Mondaine, La Demi-Mondaine, Le Boudoir, 23 Rooms feature, 6 suites, 10 jr suites, 8 rooms]La Mondaine KG, 4 rooms, La Mondaine QN, 2 roomsLa Demi-Mondaine KG, 8 rooms, La Demi-Mondaine QN, 2 rooms, Le Boudoir KG, 4 rooms, Le Boudoir QN, 3 rooms, ROOM AMENITIES: King or Queen beds. Bay windows in suites. City view. Pillow-top mattress. Premium bedding. Triple sheeting. Douvet and custom-designed textiles. Desk. In-room safe (accommodates laptop). 40 inch HD LCD television with USB plug in. Cable television. Premium channel(s). Free movie channels. Wireless high-speed internet and dial-up access (complimentary). iPod/iHome docking station. Direct-dial, multi-line, speaker phone. Free local calls. Free long distance calls within Canada and USA. Voicemail. Complimentary bottled water. Rainfall shower heads with massage jets. Air conditioning. Non-smoking. ... more   less 

Additional Information about Hotel Chez Swann

Address: 1444 rue Drummond, Montreal, Quebec H3G 1V9, Canada
Region: Canada > Quebec > Montreal > Centre-Ville (Downtown)
Price Range: £98 - £218 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Chez Swann 4*
Number of rooms: 23
Reservation Options:
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Hotel Style:
#31 Luxury Hotel in Montreal
#40 Business Hotel in Montreal
#41 Romantic Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Chez Swann staff and other travellers.
4 questions
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Port Perry, Canada
over a year ago
Boston, Massachusetts
7 months ago

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Questions? Get answers from Hotel Chez Swann staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“inform well before booking!”
 of 5 bubbles l-advice, 18 Jan 2017 | Read review
“All the rooms are great!”
 of 5 bubbles BeatriceNY7, 14 Jan 2017 | Read review
“the "suite mondaine" is well worth the price”
 of 5 bubbles jonthethird2015, 20 Dec 2016 | Read review
“my room on the top floor only had a sky light and windows onto an air shaft but I think the top floor is quieter.”
 of 5 bubbles Julie731, 4 Dec 2016 | Read review
“Ask for a bigger room and one that doesn't have a window pane in the ceiling if you want to sleep in the morning”
 of 5 bubbles MaudeB_11, 18 Oct 2016 | Read review
5 of 5