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Novotel Montreal Aeroport

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Novotel Montreal Aeroport
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429 Reviews from our TripAdvisor Community

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Showing 278: English reviews
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

Stayed here for three nights on a business trip from the UK. It's reasonably convenient for the airport (there is a shuttle bus) and also the local offices of my company. However, it is not a great location for visiting downtown Montreal and if you try and travel at rush hour you should be prepared for a journey of getting... More 

Helpful?
Thank RichardInDorset-UK
Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Birmingham, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 weeks ago

the hotel is near the airport and the rooms are very comfortable. However there are big queues at check in and check out because there is only one person at the front desk and it is a very busy hotel. The person who checked us inn was not very helpful and he insisted on charging our rooms, when I clearly... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank AngelsOD
Truro, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago

very nice hotel, staff were extremely polite and helpful but we believe you are using a cleaner that has a very strong odor. The first room we tried was very strong so we requested a move due to overpowering odor, likely a cleaner or other housekeeping product. Spoke to another guest who agreed there was a distinctive smell in his... More 

Review collected in partnership with Accorhotels.com

Helpful?
1 Thank Z2233CDrobertb
Toronto, Ontario
Level Contributor
188 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 2 weeks ago

I have stayed in Novotel hotels around the world: Hong Kong, Jakarta and Munich. I enjoy patronizing this brand as they are consistently good and not expensive. This is my first time staying at this Novotel which is relatively close to the Montreal airport (although the taxi fare was about $25.00 at a busy time of day). A couple of... More 

Helpful?
2 Thank A_OKD
Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

Thank you for taking the time to tell us about your experience at the Novotel Montreal Aeroport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured... More 

London, United Kingdom
Level Contributor
121 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 20 October 2016

My husband and I stayed here 1 night before an early flight. It is not as close to the airport as some hotels but there is a shuttle service. We had to drop a hire car off at the airport and the shuttle service came to pick us up when we rang for them - so very helpful. Decent restaurant... More 

Helpful?
Thank Mosspiglet
Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 October 2016 via mobile

Hotel is located approx 10 minutes from airport, their Shuttle is only once per Hour. But it is modern and Roms habe decent size. Restaurant had huge portions and tasty As well. Service is Professional and friendly. I would recommend this Hotel.

Helpful?
Thank travelandmore300
Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Ottawa, Canada
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 October 2016

We stayed for one night, the rooms are large and clean...the bathroom is larger than in most hotels. The beds are comfortable. The restaurant was ok for lunch but better for breakfast...the service was excellent. Overall the hotel is busy and hallways noisy at times.

Helpful?
Thank Kingfish10
Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Atlantida, Uruguay
Level Contributor
33 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 7 October 2016

Stayed for more than one night. Even though it was a buffet, the service was overwhelmed by the time I got there on two mornings. Earlier arrivals wouldn't likely find that. But just keeping the tables cleared and coffee are two things that lagged. Otherwise hot & cold foods were good and varied. The front desk was helpful and room... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank TowerOfTheElephant
Novotel_Montreal, Front Office Manager at Novotel Montreal Aeroport, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Montreal Aeroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you... More 

Bolton, United Kingdom
Level Contributor
21 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 October 2016

Stayed one night upon arrival at the airport before collecting hire car for holiday. Initially a little difficult to find the shuttle bus which departed from bay 7 on the arrivals level. A helpful worker phoned the hotel for us who sent a shuttle bus. What we weren't told was that the bus is shared with the Holiday Inn Express... More 

Helpful?
Thank BJY2011
Toronto, Canada
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 28 September 2016 via mobile

This hotel is just ok... the rooms are always clean but have a very cold feel to them. The tiles in the shower were quite stained. I wouldn't recommend the restaurant unless you have no other alternative. The service is extremely slow and the food sub-par. At best this hotel is 3 star.

Helpful?
3 Thank Mookie1971

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Pool
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Montreal is located in the heart of the Montreal Technoparc, just 10 minutes from Pierre E. Trudeau International Airport and 15 minutes from the city centre. The hotel offers 120 superbly decorated standard and executive rooms with 1 king size bed or 2 queen beds. All rooms feature a plasma screen television, wireless high speed internet access, a bar fridge and a safe. The hotel also offers room service, an indoor swimming pool, a gym, a bar, a restaurant and seven meeting rooms. ... more   less 

Additional Information about Novotel Montreal Aeroport

Address: 2599 Boulevard Alfred Nobel, Montreal, Quebec H4S 2G1, Canada
Region: Canada > Quebec > Montreal
Price Range: £80 - £127 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Montreal Aeroport 4*
Number of rooms: 120
Reservation Options:
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Also Known As:
Novotel Montreal Aeroport Hotel Montreal
Novotel Saint Laurent
Novotel Hotel Saint Laurent
Novotel Montreal Airport
Saint Laurent Novotel
Hotel Style:
#31 Luxury Hotel in Montreal
#47 Family Hotel in Montreal
#48 Business Hotel in Montreal
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Montreal Aeroport staff and other travellers.
6 questions
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Hillsboro, Kansas
5 months ago
Chicago, Illinois
8 months ago
Pennsylvania
over a year ago

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Questions? Get answers from Novotel Montreal Aeroport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We faced the front and it was very quiet.”
 of 5 bubbles 811colinr, 10 Sep 2016 | Read review
“Make sure you get a room with AC as you cannot open the windows so it's room will rise in temperature hotter than outside ”
 of 5 bubbles jay155019, 12 Aug 2016 | Read review
“Nice breakfast”
 of 5 bubbles truballer, 11 Jun 2016 | Read review
“It's too far from everything. Including the airport.”
 of 5 bubbles nwilliams191, 25 May 2016 | Read review
“two queen beds with sofabed”
 of 5 bubbles torontocaroline, 23 Sep 2015 | Read review
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