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Fairmont Le Chateau Frontenac

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Traveller (3148)
Room & Suite (924)
Dining (210)
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Overview
  • Excellent72%
  • Very good18%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“gold level”(117 reviews)
“iconic hotel”(92 reviews)
“chateau frontenac”(441 reviews)
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Offers from Fairmont Le Chateau Frontenac
Special Deal: Save CA$125 on select meals
Offers from Fairmont Le Chateau Frontenac
Special Deal: Save CA$125 on select meals
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,202)
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2,790
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285
111
67
Show reviews that mention
All reviewsgold leveliconic hotelchateau frontenacchamplain restaurantgold loungele samfairy taleriver viewold quebeclawrence riverbucket listold world charmrenovated roomtrip to quebec citywinter carnivalthe location is perfectlower town
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1 - 5 of 3,963 reviews
Reviewed yesterday via mobile

Zero customer service... booked a studio room if you don’t have a young child or friend traveling with u would be better off with standard room unless u have additional $200 to bin it... Extra space in The studio a question mark... I guess u...More

Thank Inder W
Hotel's Favourite
Reviewed 3 January 2018

My husband & I am here for a week during the Christmas/New Year season. Simply magical. The facility is Old World historic without being tired. Our 11th floor room facing the river was completely renovated with modern amenities. The best of old and new. Helpful,...More

7  Thank tangohampton
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 4 January 2018

Dear tangohampton, We are so delighted you enjoyed your recent stay and specifically the service provided by our staff. Thank you for this great feedback and sharing it with us. We hope to welcome you again in a near future. Sincerely, Patricia Carre Front Office...More

Reviewed 2 days ago via mobile

Everything about the Frontenac is great. The concierge floors are staffed with terrific people...from the desk staff to the housekeepers they are their for you. The food is local and therefore delicious. Highly recommend. Not to be missed is Daphne!More

1  Thank Mary H
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 2 days ago

Bonjour Mary H, We are delighted you had such a wonderful experience on your recent stay with us. Our teams work hard to make each guest stay special and it is truly rewarding to read your review. We hope to have the pleasure of welcoming...More

Reviewed 3 days ago

Le Chateau Frontenac offers the service you'd expect for a high end, quality hotel. The bellhops were excellent as well as the concierge who made several excellent suggestions. When I needed an extra blanket, the staff were accommodating. My one complaint is that the hot...More

Thank Tina K
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 2 days ago

Bonjour Tina K, Thank you for this great review of your recent stay at the Chateau. We are thrilled you enjoyed your Fairmont experience and hope that you will choose Fairmont again in a near future. Thank you for taking time to post a review,...More

Reviewed 4 days ago via mobile

We stayed at this gorgeous hotel for the 1st time this April. My daughter had visited Quebec previously so she had eaten at this hotel & really wanted to stay there! I booked it through hotels.com as I got the best price there..I found out...More

Thank Julie B
Response from Patricia C, Front Office Manager at Fairmont Le Chateau FrontenacResponded 4 days ago

Dear Julie B., Thank you for your feedback regarding your recent stay. I am sorry to read that your overall experience could not totally meet your expectations and I would like to take this opportunity to extend my sincere apologies. Rest assured that I take...More

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About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Pool
Free Internet
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$210 - US$534 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#7 Family Hotel in Quebec City
#8 Business Hotel in Quebec City
#18 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$210 - US$534 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Quebec City
#3 Green Hotel in Quebec City
#4 Luxury Hotel in Quebec City
#7 Family Hotel in Quebec City
#8 Business Hotel in Quebec City
#18 Romantic Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (3148)
Room & Suite (924)
Dining (210)
Pool & Beach (49)
Amenities (58)
Business Centre & Event Rooms (23)
Family and Play Areas (14)
Questions & Answers
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Joel G
10 April 2018|
AnswerShow all 4 answers
Response from Warwick C | Reviewed this property |
17 dollar underground parking 5 minutes walk away at the city hall of you wish to save some money.
0
Votes
Kandice C
25 March 2018|
AnswerShow all 2 answers
Response from Patricia C | Property representative |
Bonjour Kandice, You don't have to book a room to enjoy the Spa Services. You can go on the MomentSpa website if you need more information about it. Enjoy!
0
Votes
PhotoSmurf
21 February 2018|
AnswerShow all 2 answers
Response from skibumFernie | Reviewed this property |
Yes depending on what you are looking for. If it is liquor or snacks several places are very near.
1
Vote
Room Tips
"The Fairmont Gold Floor is worth it's weight in "Gold""
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"The upgraded rooms, regardless of what floor, are exquisite."
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"Photos on sites do not match room."
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"Recommend upper floor rooms for the view!"
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