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Hotel Universel Quebec

454 reviews
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Traveller (139)
Room & Suite (54)
Pool & Beach (11)
Overview
  • Excellent11%
  • Very good27%
  • Average32%
  • Poor17%
  • Terrible13%
Travellers talk about
“spa area”(10 reviews)
“hot tub”(10 reviews)
“nice hotel”(10 reviews)
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Rooms
5 Feb6 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (454)Write a Review
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All reviewsspa areahot tubnice hotelnice poolsaunamontreal
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151 - 155 of 210 reviews
Reviewed 12 September 2013

We stayed at this place for one night only. Checked in around 9:30 pm. We asked to see a room. The first room we checked was so cold. The A/C was working well even it was very old but was very noisy, The bedroom needed...More

1  Thank Mews62
Response from danniecaron, Public Relations Manager at Hotel Universel QuebecResponded 15 September 2013

Thank you for taking time to review your stay with us. All comments from our guests, good or bad are positive to us since they both motivate and help us emproving our service. We are sincerely sorry if your stay with us was not up...More

Reviewed 11 September 2013

Very comfortable bed and spacious room but room hot - air con not the best. Did not have time to use - but pool/spa area looked great. Not bothered by roadworks outside as on a coach trip and not driving for myself. However- remember bulk...More

Thank Iman321
Response from danniecaron, Public Relations Manager at Hotel Universel QuebecResponded 15 September 2013

Thank you for choosing Hotel Universel for you stay in Quebec city and for taking a moment to give us your feedback about it. We are sorry to ear you had some issues with the air conditioning and please do not hesitate to mention any...More

Reviewed 10 September 2013

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Review collected in partnership with Easytobook.com
Thank Charles H
Response from danniecaron, Public Relations Manager at Hotel Universel QuebecResponded 15 September 2013

More

Reviewed 7 September 2013

Not the hotels fault but it was surrounded by road works which made going anywhere dangerous and time consuming. Hotel wise, this place lacks maintenance and cannot be run by people who care, our room was not too bad, beds ok and appeared clean but...More

Thank JGM1950
Response from danniecaron, Public Relations Manager at Hotel Universel QuebecResponded 13 September 2013

Thank you for taking the time to review your stay with us. As you mentionnned, the issue with the construction work near our establishment may be time consuming. Fortunately it is temporary. We are sorry some of our room's features like the lighting did not...More

Reviewed 7 September 2013

Hotel Universal Quebec We were on a coach tour and stopped for a couple of nights at Hotel Universal. The rooms were clean and comfortable and the service was good. They have a really nice pool and spa area which after a day discovering the...More

1  Thank Jill O
Response from danniecaron, Public Relations Manager at Hotel Universel QuebecResponded 13 September 2013

Thank you for choosing the Hôtel Universel and for taking a moment to share your positive comments regarding your stay with us. It is heart warming to see that it was up to your expectations. We are also very pleased that you enjoyed the comfort...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Free High Speed Internet ( WiFi )
Room Service
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hotel Amenities
Free Parking
Room Service
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$69 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$69 - US$183 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#15 Spa Hotel in Quebec City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (139)
Room & Suite (54)
Pool & Beach (11)
Dining (7)
Hotel & Grounds (106)
Bathroom (15)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
Caton D
8 December 2017|
AnswerShow all 3 answers
Response from Geneviève M | Property representative |
Hi, to book a room, you must be over 18 and you will need a credit card. Thank you and have a great day!
0
Votes
Danika A
29 December 2016|
Answer
Response from TommyBernier1 | Property representative |
Bonjour, il y a tout ce qu'il faut pour cuisiner, chaudron, poêlon, ustensiles et couverts ainsi que le nécessaire à vaisselle. Tommy, de l'Hôtel Universel Québec
0
Votes
Google Translation
Grnevieve
8 October 2015|
AnswerShow all 2 answers
Response from TommyBernier1 | Property representative |
Thank you for your interest in our establishment! Unfortunately, we do not accept pets at our hotel. We apologize for the inconvenience. Do not hesitate, if you have other questions!
0
Votes
Room Tips
"Avoid 248 to 256. Bar under"
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"There are floor level rooms and rooms with balconies that give a view on the pool area."
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"Ask for a room in the renovated section"
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"Stay above 1st floor for newer rooms"
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