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All reviews choice hotels minute walk old town continental breakfast outdoor lot within walking distance front desk staff underground parking adjoining restaurant an older hotel the hotel staff king bed the hotel's restaurant would stay here again stayed for two nights room was large nice stay
For my wife and I, this was our first trip to Quebec City. This hotel proved to be a great choice for us. The downtown location was convenient to some very good restaurants and an interesting neighborhood for evening walking and people watching. We walked...More
Thank Michael A
Response from Thierry B, Responsable relations clients at Hotel Royal WilliamResponded 1 week ago
We are so happy to read your impressions on our hotel and our city. We hope to have the pleasure to welcome you again in our midst.
Good value for the price, staff very friendly and helpful. Room is extra large and the bed is comfortable. Close to the old city but you will be walking uphill. We found an elevator which was very handy and saved steps. Continental free breakfast which...More
Response from Thierry B, Responsable relations clients at Hotel Royal WilliamResponded 2 weeks ago
Thank you so much for your review. We hope to welcome you again soon !
Older hotel, clean and with good breakfast. Receptionist was not kind and was alone to welcome the arriving guests, which caused quite some waiting time.
Main drawback of the room: airconditioning could not be controlled: guests have to ask the receptionist to set the airconditioning....More
Response from Thierry B, Responsable relations clients at Hotel Royal WilliamResponded 4 weeks ago
We are very sorry that you had a bad experience at our hotel. Because we work in a small reception there is only one station to register our guest which explain the wait when a certain number of people wants to register at the same...More
I was really happy with the location of the hotel which is in the hip Sainte-Roch of Quebec City. There were a bunch of bars, clubs, stores and great restaurants right behind the hotel on Saint Joseph St. It was an easy and safe 10-15...More
Response from Thierry B, Responsable relations clients at Hotel Royal WilliamResponded 7 September 2018
Thank you so much. We are very happy that you loved your stay and we hope to see you again in our midst.
Right from our first greeting we were concerned. The desk person said our room wasn’t ready without even checking the computer. We asked him to call us when it became available and he said he would “if he wasn’t busy “ ( note no one...More
Response from Thierry B, Responsable relations clients at Hotel Royal WilliamResponded 13 August 2018
We would really like you to contact us as soon as you can because normally we give to our guest a completely different experience than this.