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Myself and my Partner set up camp at Hotel Royal William for 2 nights earlier this month.
We were about to embark on a tour of Canada and started with this city. We arrived late at night around 11.30pm and were greeted by a fantastic...More
Response from Johanne G, Guest Relations Manager at Hotel Royal WilliamResponded 4 weeks ago
We would like to thank you for taking the time to tell us about your experience. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.
Thank you so much...More
The hotel was ok. Unfortunately the restaurant next door wasn’t open because it caught a fire previously. But the pizza restaurant had good food and excellent customer service. The hotel was in an excellent location to get to downtown Old Quebec and close to other...More
Thank Tammy V
Response from Johanne G, Public Relations Manager at Hotel Royal WilliamResponded 2 June 2018
I't's been my pleasure and I hope to welcome you again
Overall, not impressed at all. Other than a nice location, its nothing special.
Temperature control was broken, the mattress and pillows were quite poor and this was apparently a newer room too! Bathroom was huge but had only a 3'x3' shower? The shower head was...More
We were suposse to stay here for NYE and when we arrived we found the hotel closed. They are closed for renovations into lofts. The hotel did not contact us to advise they had closed. We arrived after a 12hour journey to find we did...More
The rooms were enormous. Tons of space to spread out for 4 people. The location was nice - not touristy.
The free breakfast was a nice bonus.
I expected more from the hotel but thought it was adequate enough - just keep expectations in check.
1 Thank AdBloke
Response from Johanne G, Responsable réception at Hotel Royal WilliamResponded 14 November 2017
Thank-you for taking the time to write your comments on line. This helps us improve our customer service.
We hope to see you again in a near futur.
Front desk director