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Hotel Palace Royal

Booking.comUS$145*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$149*
US$145*
US$149*
US$149*
US$145*
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Hotel Palace Royal
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645 Reviews from our TripAdvisor Community

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Showing 403: English reviews
Toronto, Canada
Reviewed 12 January 2017

We loved everything about this hotel! The room was clean and spacious, nicely decorated, quiet and very comfortable. There was a coffee machine and a small fridge in the room, so we could easily have a light breakfast there. Staff was friendly and helpful and fully bilingual. The location of this hotel is so convenient, only a 5 min walk...

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Helpful?
Thank Sing_solo
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear Sing_solo, Thank you for staying at Hotel Palace Royal and for taking the time to write a review. We are pleased that you appreciated the cleanliness and size of your hotel room, its comfort as well as the cleanliness, quietness and services of the hotel. We hope to welcome you again on your next stay in Quebec City. Have...

Toronto, Canada
Reviewed 4 January 2017 via mobile

This was our first trip with our 3 month old and I have to say I expected better for the price. The location is great and the staff was friendly but we had quite a few disappointments. Our room was super loud the bed squeaked like crazy whenever my husband moved (terrible when there is a sleeping baby) and the...

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Helpful?
1Thank Pam M
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear Pam M, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are happy that you appreciated the location of the hotel, the quality of service offered by our team and the indoor pool. We will check the bed of the hotel room you occupied since our furniture is recent and of...

New York City, New York
Reviewed 2 January 2017 via mobile

The hotel is a nice place to stay in a fantastic location, located just outside the old city's wall. The staff is extremely nice and helpful, especially the bell hops and parking attendants. I would say the property looks a little dated, mainly the lobby and common areas. The rooms are spacious and nice, but we found it really strange...

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Helpful?
Thank LeonardPart6
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear LeonardPart6, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are pleased that you appreciated the location of the hotel, the quality of service offered by our team and the size and decor of your hotel room. We would like to point out that our facility is continually being maintained and...

Punta Arenas, Costa Rica
Reviewed 1 January 2017 via mobile

We drove 8 hours through a snow storm to spend New Years in old Quebec City. We were greeted with a friendly pair of hands to empty the car and get us parked in the warm (snow free) underground garage. The room was charming, and had a living area/pullout couch that worked well for our teenage daughter who needed some...

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Helpful?
1Thank frozentundra3
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear frozentundra3, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are pleased that you appreciated the quality of service offered by our team, the underground parking, the location of the hotel and its facilities, the conveniences of your hotel room and the cleanliness of the hotel. Best wishes for 2017.

boston
Reviewed 1 January 2017 via mobile

We stayed in King Suite corner room Clean bright and good size Comfortable and Quiet The view was good The staff friendly helpful Our Children enjoyed the pool very much ..Clean and good Definitely will stay here again

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Thank yasminBoston
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear yasminBoston, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are pleased that you appreciated your suite, its comfort, its cleanliness and its calmness as well as the quality of the service offered by our team. Best wishes for 2017.

Sandwich, Massachusetts
Reviewed 28 December 2016

Beautiful hotel just by the gates to old Quebec.very helpful and friendly staff. The rooms were excellent,we had a suite with two queen beds separate sitting room and balcony , also had fridge,and microwave oven..housekeeping was very good. Would go back without hesitation.

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Helpful?
Thank David R
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear David R, Thank you for staying at Hotel Palace Royal and for taking the time to write a review. We are pleased that you appreciated the location of our hotel, its design, the amenities of your suite as well as the quality of service offered by our team. We hope to welcome you again on your next stay in...

Reviewed 22 December 2016

My family just spent 4 nights at the Hotel Palace Royale in Quebec City. What a nice surprise. The location is great. The room was big, clean, well-appointed and had a great view of the Port St. Jean. The staff are helpful and professional. Housekeeping was a bit slow, but I think it was because they were very busy with...

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Helpful?
Thank Kathy M
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear Kathy M, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are pleased that you appreciated the location of the hotel, the size and cleanliness of your hotel room as well as the view it offered. We hope to welcome you again on your next stay in Quebec City. Thank you...

Graham, Washington
Reviewed 9 December 2016

First off, if you are visiting Quebec city, this hotel is perfect. Minutes from shops, cafés and all of old town Churches and history. Right on the bus line, taxi across the street and a modern, large hotel with everything you could need. Bed is comfortable, heater and A/C worked perfect, spacious bathroom stock with toiletries. Fast elevators, clean hallways,...

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Thank 4hoodz
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear 4hoodz, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are pleased that you appreciated the location of our hotel, our hotel rooms, the quality of our service as well as the facilities and amenities offered. We look forward to welcoming you again on your next stay in Quebec City. Have...

Toronto
Reviewed 4 December 2016 via mobile

Visited this hotel twice in a span of 4 weeks, and I'm glad I did not write a review right after my stay, as both stays were for different reasons, with different outcomes. My first stay was a romantic weekend, in a corner suite on the top floor. This was easily a 5 star experience, as the room was great,...

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Helpful?
Thank DrSavant
Les_Hotels_JARO, Responsable réception at Hotel Palace Royal, responded to this review

Dear DrSavant, Thank you for making these two stays at the Hotel Palace Royal and taking the time to write a review. We are pleased that you appreciated the cleanliness of our hotel rooms, our indoor parking and our team. The indoor pool water is tested several times a day and its water is stored at a temperature of 80...

Signal Hill, California
Reviewed 27 November 2016

We were very surprised to enter our room & find a mini-suite! Our 5th floor room overlooked a gate to the walled city - this afforded us a beautiful view of the city lit up at night. The location of the hotel could not be better - about 100 yards to the city gate. The concierge staff very was helpful...

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Helpful?
Thank LJC309
Les_Hotels_JARO, Responsable relations clients at Hotel Palace Royal, responded to this review

Dear LJC309, Thank you for staying at Hotel Palace Royal and taking the time to write a review. We are pleased that you enjoyed the location of the hotel, the conveniences of your hotel room, the breakfast served by the Restaurant Beffroi Steak House as well as the quality of service. We are also happy to read that you are...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant Beffroi Steak House
Restaurant Beffroi Steak House
Cuisines: American, Steakhouse, Canadian
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Babysitting
Official Description (provided by the hotel)
At a 150 meters distance from Old Quebec’s historic district, in the heart of the city downtown, stands Hotel Palace Royal | Downtown. The hotel features 234 sumptuously decorated rooms offering great comfort, memory foam mattresses, wooden floors, and magnificent views over the city. Luxurious setting filled with contemporary accents, central courtyard with swimming pool, indoor parking lot, Restaurant Beffroi Steak House within the hotel, privileged location right next to the d’Youville Place and the St. Jean Door, and more: Hotel Palace Royal provides an ideal setting for a fulfilling stay in Quebec City. ... more   less 

Additional Information about Hotel Palace Royal

Address: 775, Avenue Honore-Mercier, Quebec City, Quebec G1R 6A5, Canada
Region: Canada > Quebec > Quebec City
Price Range: £102 - £186 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Palace Royal 4*
Number of rooms: 234
Reservation Options:
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Also Known As:
Palace Royal Hotel
Palace Royal Quebec City
Hotel Palace Royal Quebec/Quebec City
Hotel Style:
#8 Luxury Hotel in Quebec City
#29 Business Hotel in Quebec City
#34 Romantic Hotel in Quebec City
#35 Family Hotel in Quebec City
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Palace Royal staff and other travellers.
15 questions
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Questions? Get answers from Hotel Palace Royal staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“private balcony rooms open over the pool. 2nd and 3rd floor rooms are very close to it.”
jene354, 27 Apr 2017 | Read review
“All rooms look good”
facebookToronto, 13 Apr 2017 | Read review
“gardin room with balcony view spa pool or room on City, For Photo's go to hotelsjaro.com Palace Royal Hotel . like steak the best .”
break01, 12 Apr 2017 | Read review
“If you like a window, don't do a pool room, and vice versa.”
spin4lyf, 20 Feb 2017 | Read review
“Avoid the staircase, elevators and inside rooms”
MariaR57, 30 Jan 2017 | Read review
5 of 5
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US$145* /night
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Prices are for 1 room, 2 adults
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