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Grand Times Hotel - Quebec City Airport

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Grand Times Hotel - Quebec City Airport
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176 Reviews from our TripAdvisor Community

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Showing 100: English reviews
London, Canada
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 weeks ago

I stayed here for business earlier this month. I was pleasantly surprised with the hotel room, I had a king sized bed. The room had a small kitchenette which was appreciated. The bed was OK, not the most comfortable I have been in, but not the worst. The customer service at the front desk in this hotel needs some improvement.... More 

Helpful?
Thank Heather C
J-F T, General Manager at Grand Times Hotel - Quebec City Airport, responded to this review

Thank you for bringing to our attention the positive and the must work on aspects in regards to your stay with us last week. Proper follow up will be done in order to improve the work on aspects as detailed in your comments. Regards, J-F Tremblay General Manager More 

Level Contributor
55 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 24 October 2016

Stayed there for a business trip.The room was nice. Bathroom was very clean. The staff were friendly. The swimming pool is unsupervised. Had no issues accessing the swimming pool. Close to restaurants.

Helpful?
Thank ancas15
J-F T, General Manager at Grand Times Hotel - Quebec City Airport, responded to this review

Thank you for taking the time to comment about your recent stay with us. Warm regards, J-F Tremblay General Manager More 

Pretoria, South Africa
Level Contributor
14 reviews
4 hotel reviews
Reviewed 13 October 2016

The room is basic and don't expect much from the breakfast. Corridors very dark, but suppose part of retro decor. Room was very clean and can't complain about noise. Walking distance from large shopping center and restaurant. Shopping center was 15 km's from airport.

Helpful?
Thank MichelleFin
J-F T, General Manager at Grand Times Hotel - Quebec City Airport, responded to this review

Thank you kindly for your feedback in regards to your stay with us. Regards, J-F Tremblay General Manager More 

Patong, Thailand
Level Contributor
71 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 October 2016 via mobile

The rooms are so dark and the hotel smells so strong of a fragrant spray..that it gives you a headache..there is 2 English channels on the tv.. they have a complimentary breakfast in the morning. .it is just a cold breakfast.. if they could cut down the smell and brighten the rooms it would be a nice hotel

Helpful?
Thank nakitia
J-F T, General Manager at Grand Times Hotel - Quebec City Airport, responded to this review

Thank you very much for your feedback regarding your recent stay with us. Regards, J-F Tremblay General Manager More 

Vankleek Hill, Ontario
Level Contributor
106 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 30 August 2016

I enjoyed our 3 night stay here! Large, spacious rooms and nicely decorated. Very, very clean and the bathroom was huge! Staff at reception was wonderful and contrary to what some people said, there is NO problem with language here. They gave us many helpful tips to get to where we needed to go and recommended Archibald Restaurant for dinner,... More 

Helpful?
Thank dale54
J-F T, General Manager at Grand Times Hotel - Quebec City Airport, responded to this review

We thank you for staying with us and for your kind words. We look forward to having you back at our hotel in the near future. Warm regards, J-F Tremblay General Manager More 

Ottawa
Level Contributor
470 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 177 helpful votes
Reviewed 28 August 2016

The back door could not be accessed with my keys. The swimming pool is unmonitored and few people were jumping and playing like if the swimming pool belonged to them. Breakfast has everything but again people are not respectful of food and quitness. May be the hotel should enforce a little bit the respect of others. Overall I liked my... More 

Helpful?
Thank Me M
J-F T, General Manager at Grand Times Hotel - Quebec City Airport, responded to this review

Thank you very much for your observations during your recent stay with us. I appreciate the time you have taken in putting these in writing as they will enable us to improve with our facilities and services. Regards, J-F Tremblay General Manager More 

Las Cruces, New Mexico
Level Contributor
6 reviews
Reviewed 15 August 2016

The staff at this hotel is just wonderful! very friendly and helpful. The rooms are not spectacular but clean and roomy, wish the pool would be bigger and brighter. Nice breakfast bar and good restaurants at walking distance. We had dinner at Archibald which was very good.

Helpful?
Thank Maria B
J-F T, General Manager at Grand Times Hotel - Quebec City Airport, responded to this review

Thank you kindly for your comments ! I will pass on your feedback to our colleagues, Sarah and Vanessa. Regards, J-F Tremblay General Manager More 

Halifax, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 11 August 2016

My husband and I stayed here for a weeks vacation. The hotel has parking yet is only 15 minutes away from Old Quebec. The rooms and building are very clean and modern. The beds and pillows where comfortable, there was a fridge in the room, and we always had clean towels. The hotel staff where very friendly and helpful. The... More 

Helpful?
Thank Darlene P
J-F T, General Manager at Grand Times Hotel - Quebec City Airport, responded to this review

Thank you very much for your valuable comments in regards to your recent stay with us. This feedback enables us to improve our facilities and services alike. Warm regards, J-F Tremblay General Manager More 

Level Contributor
5 reviews
Reviewed 5 August 2016 via mobile

We stayed at Grand Times for three nights. The hotel it self is very well located, modern, clean, comfortable however a few little improvements. The wifi didn't always work specially by the window. The pool water was always cold. After a long day of sightseeing people don't want to relax in cold water!!! They need warm water!!! Breakfast was ok.... More 

Helpful?
Thank Carla p
J-F T, General Manager at Grand Times Hotel - Quebec City Airport, responded to this review

Thank you for your comments and for staying with us. We have and are working on rectifying those issues as stated in your comments. Regards, J-F Tremblay General Manager More 

Montreal, Canada
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 August 2016

My wife and I keep returning to this hotel due to the staff more than any other reason. For example, during our last visit, we had the great pleasure of meeting Katherine and Hugo who work at the Front Desk. Katherine remembered us from a previous trip earlier this summer and greeted us very cheerfully and sincerely. When I asked... More 

Helpful?
Thank cajun-bob99
J-F T, General Manager at Grand Times Hotel - Quebec City Airport, responded to this review

Your comments are very much appreciated by my colleagues and they are greatful that you have taken the time to share them in writing. Warm regards, J-F Tremblay General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Free Breakfast
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The GRANDTIMESHOTEL is a four star Boutique style hotel with a unique urban architecture offering superior soundproofing providing guests with a beneficial rest. The trendy decor is of a New York style inspired design with a Zen flavour to it. ... more   less 

Additional Information about Grand Times Hotel - Quebec City Airport

Address: 6515 boul Wilfrid-Hamel, Quebec City, Quebec G2E 5W3, Canada (Formerly Times Hotel & Suites)
Region: Canada > Quebec > Quebec City
Price Range: £75 - £123 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Grand Times Hotel - Quebec City Airport 3.5*
Number of rooms: 111
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Also Known As:
Times Hotel And Suites
Times Hotel Quebec City
Grand Times Hotel - Quebec City Airport
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Questions & Answers

Here's what travellers have asked, with answers from Grand Times Hotel - Quebec City Airport staff and other travellers.
5 questions
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Brevard, North Carolina
Brevard, North Carolina

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Questions? Get answers from Grand Times Hotel - Quebec City Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Most of the time we stay on the top floor (referred to by staff as the Executive Floor) because we find it quieter.”
 of 5 bubbles cajun-bob99, 4 Aug 2016 | Read review
“Some kids ran on the corridor, be careful”
 of 5 bubbles SebastienB773, 29 Jan 2016 | Read review
“We were on floor 3, no complaints.”
 of 5 bubbles DorisWG, 29 Sep 2015 | Read review
“Ask for non smoking”
 of 5 bubbles Summerwood13, 11 Aug 2015 | Read review
“There is a major roadway on the Northwest side of the hotel. I was on other side so not sure about the noise level.”
 of 5 bubbles bmt1976, 8 May 2015 | Read review
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