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All reviewscinnamon bunsfront desku turnclose to downtownfree breakfaststayed here for one nightrooms are quiethot itemsgood nights sleephotel is locatedlots of parkingfront entranceclean hotelhot tubbreakfast roomwould stay here againexcellent stay
My wife and I stayed here for 5 nights on business and we were very pleased with our stay. The Hotel was very cleand and is located downtown close to the art center, movie theatre, shopping, river etc. It has a pool, hot tub and...More
Stayed at the holiday inn express for staycation for a night in April.. The rooms haven't changed for a few years but were clean. Loud on the second floor someone above wasn't so "light on their feet"
Breakfast was ok some items a little stale...More
Response from Ryan P, Manager at Holiday Inn ExpressResponded 17 April 2013
Thank you for taking the time to review my hotel. I apologize for the cool temperature of our hot tub, we were having some issues with our boiler; however, those issues have since been repaired. I am also pleased to say that over the next...More
Unfriendly service on check in, not rude just could care less about making us feel welcome. We also did not receive room cleaning service during our stay. When we asked if there was a reason why we didn't receive it I was met with a...More
1 Thank HockeyMom1420
Response from Ryan P, General Manager at Holiday Inn ExpressResponded 19 March 2013
I am very sorry to hear that you did not feel welcome at our hotel. Please rest assured I will be printing this review and using it as a teaching tool for my staff. If you have a moment I would appreciate the opportunity to...More
Location seems to be in an area where the neighborhood did not feel safe. Rooms were OK, the Gym equipment had 2 pieces out of 5 broken, that was disappointing. The Holiday Inn Express counter people had a challenge with English and checking us in...More
1 Thank Robert G
Response from IHGCare, Guest Relations Manager at Holiday Inn ExpressResponded 13 July 2013
Dear Robert G,
Thank you for your stay and leaving us a review. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. I am sorry you received service that was less than satisfactory and regret your stay was...More
The facility is clean and the staff are friendly and helpful. The breakfast is standard hot and cold fare...the counter space could be better laid out. There is no hotel restaurant for dinner and not much to choose from within close walking distance (it was...More
Thank David C
Response from IHGCare, Guest Relations Manager at Holiday Inn ExpressResponded 18 July 2013
Dear D C,
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding our staff and room.
However, We’re sorry we fell below your expectation regarding breakfast experience....More