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The Castle Hotel

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The Castle Hotel
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74 Reviews from our TripAdvisor Community

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Showing 74: English reviews
Reviewed 2 weeks ago

Indifferent welcome on arrival. Room was plain but clean. Extremely disappointing service at breakfast. It took 15 minutes to be offered coffee and have our order taken. 30 minutes later the food had still not been served despite several other guests having been served their breakfasts. We eventually gave up and walked out. Staff couldn't have cared less. Overall it...

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Helpful?
Thank Allan C
Devon, United Kingdom
Reviewed 6 December 2016

Firstly, I would like to thank the owners "Sharon & Gordon" for there obvious staff training /mentoring that made our stay very special, both myself and my wife travel up from Devon the same time in December each year for a special occasion, we have for the last 10 years being staying at the "thistle brands hatch" but the standards...

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Thank garybrown543
Sharon T, Owner at The Castle Hotel, responded to this review

What a wonderful review, thank you so much as you say you do get bad service (cant be bothered service) in a lot of places, and you are correct we put a lot of time and energy into training. Its also nice from our point of view to serve lovely people like yourselves as customers can also be rude sometimes,...

Reviewed 22 November 2016

We visited with my parents and 2 dogs in tow on a weekday lunchtime. We were blown away by the massive portions (the ham hock is a sight to behold and could easily feed 2!) The rack of lamb delicious and just right. Burger was in my opinion overformed and was very dense but luckily my girlfriend likes it that...

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Thank Jon P
Reviewed 21 November 2016

What an excellent find, Friendly and efficient staff, accommodation, well second to none, The whole place is kept to as very high standard and the food matches the high standards set by the effervescent Landlady and Landlord. If you ever find yourself in the area or not as the case may be, as I would go the extra to reach...

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Thank Malcolm S
London, United Kingdom
Reviewed 28 October 2016 via mobile

Popped in for lunch. Place was generally busy but not overly so. The waitress Debbie was very nice and attentive. The food was tasty and typical pub fare. Decent value for money as there is plent of competition in the area. I would return.

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Thank maljinks
Sharon T, Owner at The Castle Hotel, responded to this review

Thank you for your kind review Debbie was very happy you enjoyed her service. Next time maybe check out the specials board as we do try to serve dishes that may surprise you that you wont get anywhere else. we look forward t serving you again in the future. Regards Sharon Owner

Sturminster Newton, United Kingdom
Reviewed 27 October 2016 via mobile

Just back from two night stay. Super staff, welcome, food and comfort. Bed linen, duvets, pillows, towels and toiletries of high standard. Would recommend rooms at rear of hotel as quieter due to busy High Street. On arrival was disappointed to encounter overflowing bins at side of hotel. However, at breakfast, young Harry - great young man - explained the...

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Thank BabsCaro
Sharon T, Owner at The Castle Hotel, responded to this review

Thank you so much for your wonderful review its great to know our efforts are appreciated. We are just about to up our hot beverage offer and caffieres are one of the items we are introducing as I agree it is nicer. Also I was a little late with my bush pruning this year as beside doing all the other...

Orpington, United Kingdom
Reviewed 23 October 2016

My husband and I had a joint afternoon tea party to celebrate our Birthdays with family and friends . The food was excellent and the staff very attentive. The Library is a delightful room for a celebration and the staff worked closely with us to make the afternoon a sucess. I would recommend this venue for a celebration. Viv Gardner

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Thank VIVGARDNER
Sharon T, Owner at The Castle Hotel, responded to this review

Thank you so much for your kind words we do really try to make every event we hold at The Castle as special as we can, as we know these events are what memories are made of. I do agree the library is wonderful room for small parties and get together. Thanks again Regards Sharon Owner

Chichester, United Kingdom
Reviewed 18 October 2016

My wife and I stayed for the night before she had a driving experience at Brands Hatch which is less than 15 minutes drive away. We arrived Sunday afternoon and the hotel dining areas were buzzing, and the atmosphere was really good. The food was brilliant, the staff extremely helpful and happy to help with anything needed. Our room was...

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Thank chiman1
Sharon T, Owner at The Castle Hotel, responded to this review

Thank you spending the time to leave such a nice review, it is always a great motivator for the staff to get positive feedback and yes we get lots of people staying for Brands hatch. Thanks again and we look forward to serving you in the future. Regards Sharon Own

Barnstaple, United Kingdom
Reviewed 6 October 2016

The arrival for us wasn't great as receptionist kept us waiting whilst on a phone call, then mixed up our rooms, which may of been a shame as I believe the rooms we had booked were rooms at the back, by the time the mix up was alerted we had already settled into the rooms. We all had a really...

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Thank Clare720
Sharon T, Owner at The Castle Hotel, responded to this review

Really sorry you did not enjoy your stay I can only apologise and give your feedback to the relevant members of staff and hope the won't make the same mistakes again. If in the area again if you contact me personally I will be more than happy to give you a good discount and hopefully have a more positive outcome....

Sevenoaks District, United Kingdom
Reviewed 1 October 2016

My partner and I just wanted a treat, a night away , good food, comfortable accommodation with a touch of luxury and peaceful surroundings but not a million miles away from home. The Castle Hotel fitted the bill. Greeted by the owner on our arrival and welcomed like old friends we were shown to our room in this characterful pub....

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Thank benben1974
Sharon T, Owner at The Castle Hotel, responded to this review

Thank you so much for your review we try really hard to give our guests a great stay and it is always wonderful to get positive feedback. We look forward to serving you in the future. Regards Sharon Owner

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
Official Description (provided by the hotel)
At The Castle Hotel we aim to capture the essence of a country inn offering a range of individually designed rooms in historical Eynsford which nestles in the Darenth Valley. Sleep and Relax in big sumptuously comfortable beds with the softest duvets and pillows. Fully carpeted rooms with thick Georgian walls, quiet village location with a village shop, butchers and two other restaurant and another pub all within walking distance not to mention the river with its picturesque ford two churches and not forgetting Eynsford castle just across the road. freshly prepared locally produced dishes our prepared by our team of chefs. Eat a delicious full English breakfast with sausages from Normans Butchers next door! (vegetarian option available).Start with cereals or our large glass of house muesli with berries, honey and Greek yogurt (inspired by a divine breakfast I once had by the Orange River in Africa!) Then later when you have visited the many local attractions come back and dine on a light but always tasty lunch, afternoon tea or scrumptious evening meal. Eat in our busy restaurant or alfresco on the sun terrace. alternatively choose one of our comfy chesterfields in the attractive bar area. Choose a book from the library and curl up in front of one of our blazing fire in winter, there is a space and time here for you to enjoy. In keeping with our contemporary classic interiors, our service is calm but focused, and dedicated to ensuring that you thoroughly enjoy your time as our guest. ... more   less 

Additional Information about The Castle Hotel

Address: High Street, Eynsford DA4 0AB, England
Region: United Kingdom > England > Kent > Sevenoaks District > Eynsford
Price Range: £80 - £120 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Castle Hotel 3.5*
Number of rooms: 7
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Also Known As:
The Castle Hotel Eynsford, Kent
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Questions & Answers

Here's what travellers have asked, with answers from The Castle Hotel staff and other travellers.
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Questions? Get answers from The Castle Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Blinding! Rooms”
 of 5 bubbles garybrown543, 6 Dec 2016 | Read review
“Ask for a room at the back of the hotel overlooking the garden”
 of 5 bubbles chiman1, 18 Oct 2016 | Read review
“We didn't have an issue but people may prefer a room to the rear due to the original windows”
 of 5 bubbles benben1974, 1 Oct 2016 | Read review
“Room 3 has no view, but is relatively quite and nice and cool.”
 of 5 bubbles NeilM995, 14 Sep 2016 | Read review
“Go to another location”
 of 5 bubbles CollieDog58, 29 Aug 2016 | Read review
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