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Athina Palace Resort & Spa

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Traveller (4373)
Room & Suite (917)
Pool & Beach (916)

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About

#1 of 1 hotels in Mades
Location
Cleanliness
Service
Value

See why so many travellers make CHC Athina Palace Resort & Spa their hotel of choice when visiting Agia Pelagia. Providing an ideal mix of value, comfort and convenience, it offers a romantic setting with an array of amenities designed for travellers like you.

Guest rooms offer a flat screen TV, a refrigerator, and air conditioning, and Athina Palace Hotel makes getting online easy as free internet access is available.

You can also take advantage of some of the amenities offered by the hotel, including a concierge. In addition, guests can enjoy a pool and free breakfast during their visit. As an added convenience, there is free parking available to guests.

If you like barbeque restaurants, Athina Palace Hotel is conveniently located near Street Food On The Grill.

At CHC Athina Palace Resort & Spa, your comfort and satisfaction come first, and they look forward to welcoming you to Agia Pelagia.

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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Tennis court
Babysitting
Parking
Wifi
Hot bath
Pool / beach towels
Pool with view
Adult pool
Indoor pool
Outdoor pool
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Poolside bar
Aerobics
Darts
Entertainment staff
Evening entertainment
Patio
Table tennis
Children's playground
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Highchairs available
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Makeup services
Manicure
Massage
Pedicure
Salon
Waxing services
Baggage storage
Concierge
Gift shop
Outdoor furniture
Shops
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Infirmary
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Sofa
Telephone
Bottled water
Clothes rack
Private bathrooms
Tile / marble floor
Refrigerator
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Quiet
Languages Spoken
French, Russian, German, Greek
2,853Reviews292Q+A100Room tips

Reviews
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Kateřina P wrote a review Oct 2023
1 contribution1 helpful vote
+1
Our stay at the hotel Athina Palace Resort & Spa was also our first visit to Crete. My daughter and I are thrilled. The hotel provides great service. The staff is nice, helpful and very friendly. Like all Greeks. I would like to thank the two girls who served us at dinner - Maria and Popy - they were really nice. Crete is a beautiful country. I would like to recommend a trip to the town of Ágios Nikólaos and a boat trip to the Spinalonga island.
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Jesse O wrote a review Sept 2023
5 contributions1 helpful vote
Where do I start?? Arrived 2am due to flight delay. Fine, check I'm was smooth, give sandwiches and water, which was cool, wasn't expecting anything more. Then bus dropped us to out room, driver helped with luggage. Very friendly... Room had great views, very basic, not 5 star more 3/4 star... The resort is massive There are a lot of stairs and like a maze, initially difficult to navigate but you get the hang of it. We're in our late 20's so stairs was fine for us, liked the climb and walk, I can see why some people complain but not a big issue, exterior or buildings absolutely beautiful & pool decent. We paid for the couples massage, was amazing and the Spa can't fault them.. fantastic.. but that's where it ends.... the Hotel is not a 5 star hotel, I don't know how they managed to claim that's. Very low 4 star but really a 3 star if you take away the pool and Spa.. the food was okay, nothing amazing, pizza at dinner was the best, breakfast basic. Cocktails made at the bar, all poor and sugary, no real effort and terrible. This is a very French oriented hotel and most things are in French, with the odd English here and there, the staff initially speak French but when notice we could understand spoke English. The entertainment was all in French. So you do feel a bit second glass... We found cockroaches in our room after dinner on the 3rd day!! My wife absolutely terrified of them couldn't and didn't want to sleep in the room. I called reception, only to be told there's nothing they can do, after some protest they sent one of the drivers down to inspect. I told him and showed him where I killed the cockroaches & he was basically like okay back to bed. I told him you guys need to change our room, he called reception who rebuffed our calls for a different room. We were very tired and told him at least for them to spray the room, they could br more. Driver left got the spray and came back to which had to leave and stay the room for 40 mins at 1am.. I was told the hotel manager would call me to speak to me in the morning... that didn't happen. The level of service... poor, facilities decent. Food mediocre and rooms mediocre. To round things of our flight was delayed a day, so we booked a hotel called seaside view...5 stars absolutely flawless and impeccable... AMAZING... & exactly what a 5 star hotel is... I will not be returning to Athina Palace & will never recommend my friends either... 3star rating is very generous from me
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Mirell V wrote a review Sept 2023
1 contribution
This is not 5 star hotel. Rooms are very old and everything in the room falling apart. In addition, the rooms are not clean. Beds are not comfy, they are hard as rock. Food selection is poor - almost every day the same food. Food is below the average. We stayed with the baby and the baby's chairs in the restaurant had not been cleaned so we had to clean them before use all the time. In the room we tried to use kettle, it turned electricity off multiple times so hotel staff had to fix it. Also pipe under the bathroom sink was leaking, they had do change it. Otherwise there were amazing views and most of the staff were friendly and hardworking. We arrived late when the dinner was already over, reception offered us sandwiches. Pools are without heat. It is possible to move around the hotel well with a stroller.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Sol abigail R wrote a review Sept 2023
8 contributions
not a lot of vegetarian options, the pool is really nice, they only have beds of singles, the cleaning and change of towels wasn’t good as we wished but overall was okay, the employees are nice and there’s a bus every 20ish minutes from the rooms to the beach and hotel. We enjoyed our time there, the views are amazing
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: The hotel have shows but they only speak french, the place is quite big so maybe it’s not...
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Excursion56575 wrote a review Aug 2023
West Dennis, Massachusetts2 contributions1 helpful vote
Pros: beautiful location in terms of the views. Beach bar has a nice vibe and staff are good in the bar, very nice cocktails but you have to pay extra for these. That’s about it for the pros I’m afraid. Maria in the restaurant was so lovely. Cons; hotel is set on a cliff and is extremely hilly and steep, if you have any kind of walking difficulty this is not the hotel for you. Food is pretty average and drinks are the usual watered down all inclusive rubbish. The pool vibe is LOUD, there is something odd with the pool chlorination as it turned all our swimsuits green, soaking them didn’t bring out the chlorine so they are pretty ruined. The rooms are awful, we paid extra for a refurbished room with a sea view but it must have been refurbished 20 years ago….very dated and horrible old shower curtain, thin and worn towels. This hotel is very French centric, the entertainment is all in French which I’ve never encountered before. One evening we were told we could not get involved as it was a French game! Not very inclusive at all. All in all, not the best but we made the best of it. Not somewhere we will return to.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Dean L wrote a review Aug 2023
Pontypridd, United Kingdom3 contributions1 helpful vote
+1
We went in August for 10 days and was totally disappointed. When the bus dropped us off down a dirt track road into the resort, we thought how nice the reception was and that when thing went downhill. Our room was tiny bearings in mind there is 3 of us, the beds were rock hard, the bathroom was dirty, shower curtain was dirty, bath was old and discolored and there was just a shower in the bath, which was facing the wrong direction.all the silicone and tiles was disgusting, the air-con was on constant but the room was still warm.Basically it was a 2/3 star rated room. The pool was ok and also the food was very good and most of the staff were friendly, except the animations team, they completely ignored myself and my family on our whole trip, not sure why they would talk to people next to us on sun beds on many occasions and walk straight past us MAYBE THEY DONT SPEAK ENGLISH or just plain rude. All the entertainment was in French Overall experience 2/3 star hotel that needs a lot spent on it and a lot of training to animations team.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Carl S wrote a review Aug 2023
Sheffield, United Kingdom56 contributions19 helpful votes
TUI flight delayed so we ended up having one night in this hotel. We go hiking and this place put us to the test as its on a steep hill with loads of stairs and like a maze to add to it. Bar and dining room has no toilets you have to go to another floor for them which is odd. First room was ok a sea view walk in shower but they moved us into a dire 70`s style room with someone`s socks under the bed, nice. It also smell terrible and made our clothes stink too. Food and Drinks were worst I have ever encountered with added pleasure of chipped tableware and grubby cutlery. It is mainly French clients so they smoke everywhere which I disliked eating lunch n smelling cigs. The reception moved us as a group and made a complete mess of it with wrong keys etc, so we got their paperwork off them and advised what was wrong and how to fix it. I hated this place and was so happy to leave.
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip: Don`t go
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nicole b wrote a review Aug 2023
Scotland, United Kingdom3 contributions
+1
Our flight was delayed so TUI arranged this as overnight accommodation - what an absolute shambles. On arrival we were herded off the coach into reception. We then had to hand over passports and were given a room key. We then waited an hour and a half outside reception for one minibus to cart people around the hotel because you need three Sherpas and a donkey to find your room. They left a woman with crutches to get on the minibus herself, myself and my husband assisted her on. Halfway down a cliff whilst carting 2x 20kg suitcases and hand luggage - one of these my wedding dress - down at least 40 steps (don’t know how we are getting it back up) we eventually got to our room. Having actually stayed at a five star before our flight was delayed we can assure you this is not a five star hotel. Room was clean but outdated, A/C was very noisy (my sisters room had A/C that didn’t even work). Bedside lamp shade had been burst with holes in it. When the room door was closed there was still a gap outside. The balcony was too hot to sit at - the sun we can accept but the external part of the A/C unit sat on the floor of the balcony blowing more hot air at you which just made it intolerable. The pillows were so high I nearly had whiplash getting up in the morning, though the mattress was comfortable enough. I was terrified to flush the toilet because it made a horrible noise like something was about to explode. The breakfast wasn’t that enjoyable… orange juice had a weird after taste (a bit chemically maybe from the glasses), a staff member seen me try to lift an egg onto my plate was too impatient to wait on me doing this that she bumped my arm out of the way and proceeded to wipe the counter under me and my egg burst in the tray… wtf. Pancakes and hazelnut spread was banging but nothing else all that appetising. Hotel layout reminds of Squid Games when they all follow in single file across multiple levels of hallways - bit of a maze and not for people with mobility, cardiac, or respiratory issues. The gym is a bit of a joke and the pictures are a bit like expectation versus reality. I don’t normally do reviews but this whole experience has been a horrible end to what was supposed to be a luxurious holiday for our wedding in Crete. Disappointed with TUI and disappointed with our new digs that should be two star max. If I’d booked this for two weeks I’d be devastated. Staff were unhelpful and quite rude.
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Date of stay: August 2023
Location
Service
Trip type: Travelled as a couple
Room Tip: Don’t come here.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Lezli H wrote a review Aug 2023
2 contributions
+1
Not our choice of hotel. We were placed here two weeks before we were due to travel by Loveholidays as the hotel we had booked had become ‘unavailable’. First impressions, the reception area was large, clean and quite grand. The night staff ( we were delayed and arrived after midnight) gave us the information we needed and took us to our rooms. Down a steep drive, followed by 80 (yes 80) steps to our room. Athena Palace is billed as 5 star. Our room was most definitely not. It was dated, tired had only two wall sockets and a balcony door that you had to lift to open. The curtains didn’t cover the window properly and the shower was a an over bath one that you had to hook onto the wall. Very 1980’s. Breakfast was a good buffet spread with a lot of choice. The odd waiter/waitress was lovely, but mostly they spent their time catering for the French families (who are the main clientele). This is served in the restaurant next to reception at the top of the site. There are two pools, one adult only and the other dubbed the activity pool. Great for adults or children. The staff at the adult only pool were lovely. Now if you are all inclusive the only lunch option is by the activity pool. A downhill (or steps) walk from reception. The beach is also a 20 min walk downhill (or you can catch the shuttle bus, no seat belts and a wide open door 😳) For dinner, back up to the restaurant at the top of the hill. All good if you are young, able bodied, don’t have small children with you. But in 30 + degrees heat this has to be taken into consideration. We saw families with young children struggling 30 + stairs with buggies. The website boasts two lifts. And yes there are, in reception. They don’t take you to your room. Reception staff were rude, dismissive and unhelpful at times. When you need to check out they will come and collect your bags , so at least you don’t have to drag them up all the stairs. But if you’re being picked up later than check out you can carry on using the facilities. He’s took up the offer of a shower. Wish we hadn’t bothered. The showers were more like a sauna, tiny and with a fifteen minute window (not great for two people) and if your over 6 feet you’ll have to shower sitting down.
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Date of stay: August 2023Trip type: Travelled with friends
Room Tip: Try to get a room that is near one of the roads. Not great if you have small children. If you...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Fay D wrote a review Aug 2023
1 contribution1 helpful vote
I really enjoyed my stay. The shuttle buses were excellent for me as I am disabled and so couldn’t walk from room to main complex. The guys driving the shuttle were very helpful and would lift my walker in and out of the bus to my room. Relax pool was very peaceful and we enjoyed our days there. Sophia on reception was very kind and helpful. Restaurant staff were all pleasant and food was nice and plentiful. No queuing and food was fresh. We really enjoyed our stay
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
£124 - £294 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
club marmara athina palace hotel agia pelagia, athina palace agia pelagia
LOCATION
GreeceCreteHeraklion PrefectureMades
NUMBER OF ROOMS
358
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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ATHINA PALACE RESORT & SPA - Updated 2024 Prices (Mades, Greece)

Frequently Asked Questions about Athina Palace Resort & Spa
Which popular attractions are close to Athina Palace Resort & Spa?
Nearby attractions include Senses Club (4.8 miles), Nefeli Bar (1.3 miles), and Ligaria Beach (0.6 miles).
What are some of the property amenities at Athina Palace Resort & Spa?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at Athina Palace Resort & Spa?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Athina Palace Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Athina Palace Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Athina Palace Resort & Spa?
Conveniently located restaurants include Taverna Bar Vasilis, Bravo Seafood Restaurant, and Mythos taverna.
Are there opportunities to exercise at Athina Palace Resort & Spa?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Athina Palace Resort & Spa have airport transportation?
Yes, Athina Palace Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Athina Palace Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Athina Palace Resort & Spa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Athina Palace Resort & Spa?
The staff speaks multiple languages, including French, German, Russian, and Greek.