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All reviewsan early flightan overnight staygood nights sleepfollowing morningrental carcomplimentary breakfastone night staytea and coffee making facilitieshotel is moderntaxi ridecomfy bednice breakfastyogurteuroshielisbonmotorway
as expected with a big international chain, the rooms were predictably clean, well serviced with lights, towels, hairdryers the usual amenities expected by international mid price travelers
breakfast was still closed before my early morning departure - the front desk were kind enough to make...More
The hotel was difficult to access from the highway but once we took the right exit, there was signage galore. Staff were helpful and accustomed to overnight stays before an early flight, assuring us we could leave certain items in the car as long as...More
The hotel has brand new installations. Wifi is time limited, breakfast is average and location is very good, once it is near to international airport. Reservation system must be improved. We had a double "king size" bed room reserved, but we were accommodated in a...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Lisbon AirportResponded 9 July 2013
Thank you for the candid review of our hotel. We just want to assure you that our hotel is very proud of its level of service, cleanliness and quality of its product. I apologize we let you down on some aspects of your...More
The hotel is located virtually 3 minutes from the airport. The rooms are spacious and clean, wifi in rooms is ok. The restaurant, however, is awful. The menu reads like a microwave meal list and considering the hotel is so isolated, there really should be...More
1 Thank Joannefarrell955
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Lisbon AirportResponded 30 May 2013
Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate that you find our location to be convenient.
However, We’re sorry we fell below your expectation regarding food selection. We...More
We decided to book the hotel closest to the airport since we arrived late in the evening.
We had no GPS and had to find the way by instructions on Google. We ended up on
the Vasco de Gama bridge and had to go very...More
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Lisbon AirportResponded 27 May 2013
Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. My apologies for the disappointment you...More
The hotel is located 2.3Km from the airport, and it is very easy to call a taxi any time, please request that service during check-out and it will take more or less 3 min, the average cost is 6-8... More
The hotel is located 2.3Km from the airport, and it is very easy to call a taxi any time, please request that service during check-out and it will take more or less 3 min, the average cost is 6-8 euros.
Thanks you very much