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BreakFree Great Sandy Straits

Traveller (155)
Room & Suite (71)
Pool & Beach (31)

About

Location
Cleanliness
Service
Value
Located in Australia's whale watching capital, Hervey Bay, and offering a wide range of onsite leisure facilities ideal for families, all within walking distance to the main shopping, restaurant and cafe areas, BreakFree Great Sandy Straits is the perfect place to kick back, relax and enjoy your holiday. The resort offers Studio, One, Two and Three Bedroom Apartments with all room types offering air conditioning, kitchenette or full kitchen facilities, balcony or patio with views, TV and laundry facilities (studios have shared laundry facilities), and Three Bedroom Penthouse apartments which are fully self-contained, sleep up to 6 people, have a separate mezzanine level featuring a spa bath, and a balcony with amazing ocean or marina views. Keep the whole family entertained with two pools, a sauna, tennis courts, BBQ area and for the kids the resort has a children's play area and a games room. **Please note: NO CANCELLATIONS OR AMENDMENTS**
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Property amenities
Pool
Free parking
Laundry Service
Non-smoking hotel
Outdoor pool
Sauna
Self-Serve Laundry
Tennis Court
Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Good to know
HOTEL STYLE
Great View
Mid-range
HOTEL CLASS
972Reviews
224Photos
2Q+A
91Room tips
Traveller rating
  • 292
  • 375
  • 197
  • 58
  • 50
Time of year
Traveller type
Language
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  • English
Popular mentions
Not for public viewing Has stated on the breakfree site and I believe this is an internal matter and I am sure that Breakfree Mantra will deal with the issue I am sorry but there is not much more I can put here
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I paid for a 3 bedroom penthouse to enjoy and celebrate our anniversary opening the door I noticed there was a strong smell, not sure what it was but it was not pleasant. I proceeded to the master bedroom and found that there was no air conditioning unit in that room. The room
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Response from ManagerHerveyBay, Front Office Supervisor at BreakFree Great Sandy Straits
Responded 1 week ago
Dear Diane Thank you for taking the time to detail your feedback about your recent stay. I was disappointed to hear of the issues you experienced during your anniversary weekend away. Please be assured that I have raised those issues with both our Housekeeping and Maintenance departments, and those problems are being addressed. It certainly isn't our usual standard so I do apologise. We strive for each and every guest to have an excellent experience at our resort and I am sorry that, on this occasion, we did not meet your expectations. I have reached out to you via private email - I hope we are able to welcome you back to our resort in the future, where we might overturn your previous negative experience. Best regards S McLennan
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We have stayed at Breakfree Hervey Bay on a number of occasions. We always enjoy the great outlook from the appartments and it is handy to the marina and various restaurants. We will continue to stay at this resort in the future.
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Response from ManagerHerveyBay, Front Office Supervisor at BreakFree Great Sandy Straits
Responded 1 week ago
Dear 871darryld Thank you so much for your lovely review of your recent stay. It's always lovely to hear from our regular return guests! We look forward to welcoming you back for a return visit and look forward to seeing you again soon. Best regards S McLennan
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We had a lovely stay in room 159. One bed apartment. The only thing for this time of year, needing the airconditioner on, is that it did not reach the bedroom, so for several nights we were quite hot in the room and did not sleep all that well. Other than that the pool was
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Response from ManagerHerveyBay, Front Office Manager at BreakFree Great Sandy Straits
Responded 4 weeks ago
Thank you for taking the time to review Breakfree Great Sandy Straits Our team and I appreciate that you took the time to detail your experience and please rest assured that the appropriate teams have been advised and we are looking into options available to solve the air conditioner issue. Thank you for staying with us, we hope to welcome you back again soon, Warmest Regards, Melissa R
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Service was fantastic from time we signed in to leaving.room was very comfortable and provided for all we neededlocation was fantastic and handy to all amenitiesRelaxing in both swimming pools was great and would certainly come back again
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Response from ManagerHerveyBay, Front Office Manager at BreakFree Great Sandy Straits
Responded 5 weeks ago
Thank you for your kind words. Our team is thrilled to hear that you enjoyed your stay with us. We all I cannot wait for your next stay, please do not hesitate to let us know how we assist you for your next stay. Take Care, Melissa R
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Bedroom and Bathroom
Another day in paradise
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12345615
Just wondering if all the apartments overlook the beach?
This resort is absolute water front - some rooms are overlooking the beach, some rooms have views of the Marina. Both lovely.
0 votes
We had the same problem as I wanted to go shopping at the Marina and my husband wanted to go visit a sick friend. Result I couldn't go shopping. There are many reasons why I could not recommend this establishment.
2 votes
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"ask if the rooms have been renovated otherwise do not stay there"
"All rooms face the pool and ocean."
"Request a room with a full kitchen as they seem to be larger."
"Higher rooms have best views"
"No lifts but go the bay view!"
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12345619
PRICE RANGE
US$69 - US$212 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
breakfree great sandy straits hotel urangan
LOCATION
AustraliaQueenslandFraser CoastHervey BayUrangan
NUMBER OF ROOMS
65
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