Atlantica Kalliston Resort
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Atlantica Kalliston Resort

Glaros - Nea Kydonia, Agii Apostoli, Chania Town, Crete 731 00 Greece
Traveller (3503)
Room & Suite (464)
Dining (324)
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About

4.5
#6 of 12 hotels in Agii Apostoli
4.6 of 5 bubbles
Location
4.9 of 5 bubbles
Cleanliness
4.8 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Atlantica Kalliston resort is an excellent choice for travelers visiting Agii Apostoli, offering a romantic environment alongside many helpful amenities designed to enhance your stay. Guest rooms offer amenities such as a flat screen TV, a minibar, and air conditioning, and guests can go online with free wifi offered by the hotel. Atlantica Kalliston resort features a rooftop terrace, a concierge, and room service, to help make your stay more enjoyable. The property also boasts a pool and breakfast. If you are driving to Atlantica Kalliston resort, free parking is available. Enjoy your stay in Agii Apostoli!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Entertainment staff
Airport transportation
Parking
Wifi
Hot bath
Pool / beach towels
Adult pool
Indoor pool
Outdoor pool
Private pool
Fitness / spa changing rooms
Fitness classes
Restaurant
Breakfast available
Breakfast buffet
Swimup bar
Poolside bar
Rooftop bar
Evening entertainment
Table tennis
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Salon
Adults only
Rooftop terrace
Baggage storage
Concierge
Currency exchange
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Safe
Minibar
Flatscreen TV
VIP room facilities
Room types
Ocean view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Luxury
Great View
Languages Spoken
German, Greek

Location

Glaros - Nea Kydonia, Agii Apostoli, Chania Town, Crete 731 00 Greece
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 77 out of 100
77
Souda Airport
2,216Reviews670Q+A100Room tips

Reviews
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Detailed Reviews
deborah m wrote a review Oct 2021
Wakefield, United Kingdom10 contributions2 helpful votes
5.0 of 5 bubbles
Flawless dedication to service within a superb setting, right on the beach - where we spent a considerable amount of time under a hot October sun. Very good management with staff “on it” at all times, especially when it comes to Covid safety. We felt safe and secure the entire fortnight and also took advantage of the location of Kalliston Atlantic, less than ten minutes by taxi, 30 minutes by cheap, clean public buses (with a stop outside the hotel) or even walking (45 minutes on the beach track) to the wonderful small city of Hania. We opted for half board so took lunch mostly at the hotel but ate out most evenings either in Hania or in some of the excellent local restaurants within walking distance of the hotel. Entertainment in the evening at the hotel included a superb trio of opera singers, plus a group of traditional Cretan dancers, accompanied by a trio of excellent local musicians. In a superb well-run five-star hotel with good, if not exceptional, meals, we believe that the value for money was excellent. We enhanced our super time with a series of three day trips, the best of which was the “Highlights of the West” which included a visit to a winery with tasting, plus a trip around a local organic (extra virgin, cold pressed and stone milled!!!) olive oil factory. Well done TUI, and well done the management and wider team at Kalliston Atlantic, Hania, Crete.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eftichios Petrakis, Γενικός Διευθυντής at Atlantica Kalliston Resort
Responded 12 Nov 2021
Dear Mr & Mrs Layton, Greetings from Chania! Initially I would like to thank you so much for your really warm & sincere feedback! Your comments are a great honor and highest satisfaction for all of us, since this is our best reward in our continuous efforts to provide our best service to all our guests! This year is even more valuable for us due to all existing difficulties we face by several Governmental Covid-19 restrictions, which make our efforts even more hard! Needless to mention that, despite all those restrictions, our top priority always remain HEALTH & SAFETY, for both for our guests & our staff! I'm really glad to read your exceptional comments regarding our picturesque city of Chania, since I strongly believe that all our guests have to explore it during their holidays! On behalf of all Atlantica Kalliston staff team, I thank you once again by heart and I assure you that we'll always continue to try our best, in order to improve more & make all your future stays with us as memorable as the recent one!!! We wish you health, prosperity and don't forget : ''ONCE IN OUR KALLISTON FAMILY, FOREVER IN KALLISTON''! Warmest regards, Eftichios Petrakis General Manager
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lorettaclemson wrote a review Aug 2020
Widnes, United Kingdom13 contributions13 helpful votes
+1
5.0 of 5 bubbles
Spent 1 week here and I cannot fault one thing. The customer service is the best I have ever experienced. They are excellent dealing with Covid, there are sanitizers everywhere, you are given a small bottle of sanitizer and mask and gloves on arrival. While you check in your given a glass of sparkling wine to relax with before your taken to your room

We hired a car from the lovely lady in the reception area she took her time going thro all the best places to visit and the best routes to take

The dinning areas serve incredible food and the waiters/waitress cannot do enough for you. You have 2 amazing pools to choose from and a beautiful clean beach and you can always get a sun beds at any time of the day in any of these places, so no need to reserve.

We stayed in a jacuzzi room with a sea view and I will definitely be staying in them again. Chatting to others all rooms are exceptional. We were AL and our mini bar was re stocked every 2nd day along with a cleaned room and fresh towels. You don’t need beach towels as they are also allocated when you arrive.

The hotel manager is always around checking you have everything you need and he makes sure he chats to everyone giving it the personal touch.

After being out most of the day exploring this beautiful island we would come back and relax in the swim up pool bar. Thomas who works in here makes amazing drinks and always smiling.

The staff in all locations of the hotel work incredibly hard and always cheerful and just want to make you happy

I have been to some amazing places across the world, but this place really does top the list

I can’t wait to return. If you book this hotel you will never be disappointed
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dimitris Tsaklas, Γενικός Διευθυντής at Atlantica Kalliston Resort
Responded 1 Sept 2020
Dear esteemed guest, We are very delighted that you enjoyed your experience in Atlantica Kalliston Resort. Many thanks for your encouraging words and I am sure that this feedback will bring extra confidence in our team. Regarding the Covid 19 issue, We fully support the preventative measures, which are aimed at ensuring the health of our guests and staff. We are glad to share with you that , Atlantica Kalliston Resort was awarded as one of the BEST Adults hotels in the world for 2019 in Hotel Service (from all guests of TUI). We are very proud to be included (since May 2019) in the Hall of Fame of Trip Advisor, a classification awarded to less than 0.5% of all the hotels in the world. Our Repeating Clientele has exceeded 35% of our total visitors. We are looking forward to see you back in our Hotel on your next holidays. With kind regards Tsaklas Dimitrios General Manager
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jess4rolfe wrote a review Sept 2020
Hawkinge, United Kingdom11 contributions1 helpful vote
+1
5.0 of 5 bubbles
What an absolutely incredible week we just had at the Atlantica Kalliston Resort! We were given sparking wine on arrival and there was even a light meal in our mini fridge in our room as we arrived late at night. We had an amazing jacuzzi room with a sea view which was extremely clean and spacious with a beautiful view over the resort and beach. We arrived the day before the UK announced Crete being added to the quarantine list so we had a stressful first evening but the staff and the TUI reps were amazing, especially Ged! After spending time trying to look for flights to come home there was nothing available so we decided to enjoy the week and quarantine when we come home and I am soo glad we did! The whole resort was very well kept and extremely clean and we felt very safe the whole time we were there and the safety measures for COVID were outstanding (gloves and masks in the buffet restaurant when going up to get your food and temperature checks before every meal). All of the staff were very friendly, especially Theadora who was extremely smiley and always happy to see everyone and welcoming at all times. There was even sun bed service when on the beach and around the pool. The all inclusive is a must have at this resort, the choice of cocktails is beyond what we imagined and there were snacks available and the food was impeccable! The best food I think I have ever eaten, every single thing was well presented and absolutely delicious! There were lots of different activities available to do such as wine tasting, a cooking class, which was very good, and the daily 4pm quiz, which had very good questions and was different every day, and lots more! There isn’t a single fault we can give this resort and we couldn’t recommend it enough! Thank you Atlantica Kalliston!
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Date of stay: September 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dimitris Tsaklas, Γενικός Διευθυντής at Atlantica Kalliston Resort
Responded 17 Sept 2020
Dear esteemed guest, Thank you for choosing to stay in Atlantica Kalliston resort and sharing your positive experience on Trip Advisor. Our goal for our guests is to experience a unique spirit of hospitality and a feeling of always being taken care of. I am delighted to read that you had a wonderful time and enjoyed our services during your stay with us. Thank you for your positive feedback and compliments; it was certainly our great privilege to be at your service. We are glad to share with you that Atlantica Kalliston Resort was awarded as one of the BEST Adults hotels in the world for 2019 in Hotel Service (from all guests of TUI). Moreover, we are very proud to be included (since May 2019) in the Hall of Fame of Trip Advisor, a classification awarded to less than 0.5% of all the hotels in the world. It is also a privilege to mention that Kalliston’s Repeating Clientele has exceeded 35% of total visitors. We cannot thank you enough for your very kind words and look forward to welcoming you back again at Atlantica Kalliston resort in the nearest future. Yours sincerely Tsaklas Dimitrios General Manager
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Joannie9583 wrote a review Aug 2020
Northampton, United Kingdom2 contributions8 helpful votes
5.0 of 5 bubbles
Flight with Tui from Manchester to Chania was uneventful, no problems or issues. On landing, transport to the terminal was by bus, restricted to 20 per vehicle.
Arrival at hotel and check in was simple and easy. Escorted to lunch, then the room was available immediately after.
Our first room was ocean view swim up, good room but looking around next day we asked to change (upgrade) to executive swim out with matress on deck....the whole process was efficiently handled by Maria at the fron desk and that afternoon we were in our new room.
The hotel is very clean and COVID aware. Staff wearing masks for interactions with guests, both in the restaurants, bars and around the resort.
Meals have been mostly buffet service. Guests wear gloves and masks and dishes are single serve or served to you by staff. There is a good choice of food, and you can get more than 1 portion if you want,
The management are very visible, the general manager is often around, checking on guests.
Organised activities are available, but you can just chill too.
A great start to our holiday here, I am sure the next days will be just as good.
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Date of stay: August 2020
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Dimitris Tsaklas, Γενικός Διευθυντής at Atlantica Kalliston Resort
Responded 10 Aug 2020
Dear Joannie, Thank you for choosing to stay in Atlantica Kalliston resort and sharing your positive experience on Trip Advisor. Our goal for our guests is to experience a unique spirit of hospitality and a feeling of always being taken care of. I am delighted to read that you had a wonderful time and enjoyed our services during your stay with us. Thank you for your positive feedback and compliments; it was certainly our great privilege to be at your service. We are glad to share with you that Atlantica Kalliston Resort was awarded as one of the BEST Adults hotels in the world for 2019 in Hotel Service (from all guests of TUI). Moreover, we are very proud to be included (since May 2019) in the Hall of Fame of Trip Advisor, a classification awarded to less than 0.5% of all the hotels in the world. It is also a privilege to mention that Kalliston’s Repeating Clientele has exceeded 35% of total visitors. We cannot thank you enough for your very kind words and look forward to welcoming you back again at Atlantica Kalliston resort in the nearest future. Yours sincerely Tsaklas Dimitrios General Manager
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HolidaygirlBerkshire wrote a review Sept 2021
Berkshire82 contributions101 helpful votes
5.0 of 5 bubbles
Just returned from a wonderfully relaxing week. No problem at all at the airport on arrival with Covid passes etc. Waved through with a welcome. We pre booked a taxi and we’re at the hotel an hour and 5 mins after landing. Perfect.

Lovely room with sea view. Room cleaned every day, water replaced and lots of fresh towels

This visit was 70% Europeans (who smoke and reserve sun-beds at 6 am!!) and 30%Brits.

Played boules and Kubb, lots of laughter

Very nice food, loved the 2 al la carte meals
Drinks were good and tonic was Schweppes at the swim up bar. We did not have any additional snacks or the midnight feast which started at 11. So much to eat at mealtimes.

Staff were amazing, so many to mention but here goes, Daria, Addy reception/guest services, Michalis and Eleni main restaurant; Tomas swim up bar, Eleni beach bar.

Due to the relaxing some Greek Covid rules we had some musical evening entertainment, an Illusionist, Greek dancers and a violinist. All very pleasant.

If you are looking for a raving/ loud music by the pool resort this is not for you

If you are looking for a very warm welcome from friendly helpful staff, in a relaxing and Covid safe environment, this is perfect for you.

Sun beds and umbrellas are free on the beach and the All Inclusive is well worth it. Enjoy.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eftichios Petrakis, Γενικός Διευθυντής at Atlantica Kalliston Resort
Responded 23 Sept 2021
Dear Guest, On behalf of all of us here in Atlantica Kalliston resort, I would like to thank you for your sincere & warm feedback! Your comments give us the extra energy we always need to continue! It's a great honor and satisfaction for all our staff team to read such positive comments, is the best reward for us! This year is even more valuable, due to all operating difficulties we face, applying so many Governmental Covid-19 restrictions, which make our efforts even more hard! Needless to mention that, our first priority will always remain HEALTH & SAFETY, both for our guests & our staff! On behalf of all Atlantica Kalliston staff team, I assure you that we'll continue to try our best, in order to make your future stays with us as memorable as your recent one!! We wish you health, prosperity and don't forget : ''ONCE IN OUR KALLISTON FAMILY, FOREVER IN KALLISTON''! Warmest regards, Eftichios Petrakis General Manager
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pinkyxox wrote a review Aug 2021
London, United Kingdom24 contributions43 helpful votes
3.0 of 5 bubbles
I often don’t quite get around to writing holiday reviews, but felt there were a few things that need mentioning.

Firstly, we loved the location - looking out onto the sea was lovely and we really enjoyed the lagoon pool. The service we received from Thomas and Georgia at the pool bar was absolutely first class and they made a huge difference to how we felt about this holiday. On that note, this was the only truly good service we received. The drinks service was extremely slow in the main restaurant and also in the lobby bar at night. We paid a lot for all inclusive and we had to continually ask for drinks - we were approached ONCE in a week to ask if we wanted another drink. On one occasion my mum spilt her orange juice and it took ages to get someone to help us clean the floor and then they didn’t even ask her if she wanted a replacement, which was quite disappointing. On one evening at the pool side bar (not the lagoon one) I waited 30 minutes for a drink despite there only being one person ahead of me in the queue. It seemed that most of the bar staff were not bothered about trying to serve customers quickly.

The sunbed issue was also something we experienced. Infact, on our second day there we were accused by someone of having taken their things off of their bed (which we hadn’t) - one day out of seven the pool attendant had taken unattended towels off of beds, but this lady apparently didn’t believe that. It made every morning quite uncomfortable as you weren’t sure if people were going to be making accusations/complaining about their beds.

One thing I would say is that we met lots of lovely people (guests) at this hotel and this definitely added to our holiday.

We do understand that Covid might mean some differences in the normal running of things and would consider visiting in the future, but we would expect better service.
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Date of stay: August 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eftichios Petrakis, Γενικός Διευθυντής at Atlantica Kalliston Resort
Responded 19 Aug 2021
Dear Guest, Greetings from Chania! Initially I would like to thank you for your detailed feedback, as well as your special positive comments for most of our services! I would be really glad if you had given me the chance to personal discuss all your comments with you during your stay, rather than to try to explain and clarify all your points of view. All your detailed comments have been already reviewed and I assure you that we'll act accordingly, in order not only to keep our high level of offered services, but also to improve them as much as possible, for all our guests' satisfaction! Last but not least, I would like to repeat that I always remain at your disposal, for any further clarification you may discuss and, I'll be glad to personally welcome you here in our Atlantica Kalliston resort in your next holiday trip, any time you decide to give us the chance to prove you that we always remain on top of your choices. Warm regards, Eftichios Petrakis General Manager
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widdn17 wrote a review Aug 2021
Leeds, United Kingdom94 contributions10 helpful votes
+1
5.0 of 5 bubbles
My husband and I have just returned from a 7 night stay at the Kalliston, and our one regret was that we didn’t stay longer.

Upon arrival we were greeted by welcoming staff who assisted with the check in process, whilst we were seated in the cool reception bar with a complimentary drink.

We booked a sea view room which did not disappoint. I think we may have been upgraded to deluxe room as it was very spacious. The bed and pillows were comfortable, air con quiet and the shower was powerful. The mini bar was well stocked( for half board water and wine was provided). There was a kettle in the room and tea/coffee provided. The bathroom was lovely and the Olive soaps provided were lush. Covid Face masks and hand sanitiser gel was provided too. The in room safe was free, and the view of the pool and sea was amazing.

The facilities around the hotel were 5 star. 3 pools all within a stones throw from the beach. The wooden framed sun loungers were plentiful, and toppers extremely comfortable. Free pool towels were provided. We enjoyed cocktails at the swim up pool and early evening cocktails at the beach bar pool. Drinks were good, with the option to pay for branded drinks. All menu were clearly marked where a fee was payable.

The staff were friendly and spoke great English. Tomas at the pool bar was very welcoming. The presence of the management team was visible and they took great pride in their hotel. This was another 5 star quality. The hotel had measures in place for covid. Masks to be worn, and disposable gloves for use around the buffet restaurant.

Food was good with some local dishes served. There was plenty of choice for all meals. We were half board for a few days and then upgraded to All inclusive at 43 euros pp. We ate out a couple of times; Piato for lunch which was excellent value and quality, and Orexi was a quaint restaurant. We watched some premier league football at Loca Cafe which was a short walk from the hotel. Chania town harbour is worth a visit before sunset.

Thanks for a wonderful holiday.
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Date of stay: August 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eftichios Petrakis, Γενικός Διευθυντής at Atlantica Kalliston Resort
Responded 26 Aug 2021
Dear Guest, initially I would like to thank you for your such kind words & your warm feedback! It is a great honor and satisfaction for all our staff members to read such positive comments, since this is our best reward for our continuous efforts to provide our best service to all our guests! This time is even more valuable for us due to all difficulties we face by several Governmental Covid-19 restrictions, which make our efforts more hard! However, I would like to assure you that, our top priority will always remain HEALTH & SAFETY, both for our guests & our staff! On behalf of all Atlantica Kalliston staff team, I assure you that we'll continue to try our best, wishing to make all your future stays with us as memorable as your recent one! Stay safe and don't forget : ''ONCE IN OUR KALLISTON FAMILY, FOREVER IN KALLISTON''! Warmest regards, Eftichios Petrakis General Manager
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Phil G wrote a review Aug 2021
Huddersfield, United Kingdom61 contributions68 helpful votes
5.0 of 5 bubbles
As it's been over a year since we travelled abroad we were somewhat anxious. From the moment we arrived we were met with a warm welcome from Addy and the team.
You are immediately aware this hotel ensures the safety of its guests with the procedures and explanation of the guidelines which are in place.
Our room was spacious and airy and close to both the amenities and the beach. Meals were taken in the large main dining room where both internal and external dining was possible.
The buffet menu was varied, plentiful and well catered with the service team ensuring that meals and table service were attended to. Guests were asked to take an electronic temperature scan and wear masks whilst away from the table.along with lightweight disposable gloves to ensure nothing was accidentally handled.
The various pools allowed for social distancing to be adhered whilst the fixed beds on the beach gave additional available space. Each morning activities were available which were very popular and worthwhile. Thanks Katie for your enthusiastic approach with the Aqua Arobics, golf and Jenga which was great fun.
Whilst we were aware of the guidelines regarding the servicing of our room, we were delighted to experience that our room had been visited everyday to ensure hygiene standards were met. Thank you to the team for your pleaseant and efficient service
The hotel offers guests a relaxing stay whilst giving reassurence that your safety is important.
Thank you for a great stay.
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Date of stay: August 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eftichios Petrakis, Γενικός Διευθυντής at Atlantica Kalliston Resort
Responded 26 Aug 2021
Dear Phil, initially I would like to thank you for your warm & sincere feedback! It is always a great honor and highest satisfaction for all our staff, to read such positive comments, since this is our best reward in our continuous efforts to provide our best service to all our guests! This time is even more valuable for us due to all existing difficulties we face by several Governmental Covid-19 restrictions, which make our efforts more hard! However, despite all those restrictions, our first priority always remain HEALTH & SAFETY, for both for our guests & our staff! On behalf of all Atlantica Kalliston staff team, I assure you that we'll continue to try our best, in order to make your future stays with us as memorable as the present one!!! We wish you health, prosperity and don't forget : ''ONCE IN OUR KALLISTON FAMILY, FOREVER IN KALLISTON''! Kindest regards, Eftichios Petrakis General Manager
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jo-ann c wrote a review May 2022
1 contribution7 helpful votes
3.0 of 5 bubbles
Very disappointed with the hotel and not at all 5 star! On arrival we were given wrist bands to wear as we were staying on an All Inclusive basis. My husband and I did not think this was appropriate for a 5 star hotel. It was explained to us that we could only eat once at each of the A la carte restaurants during our 10 night stay. We were advised to book as they were full for the next few nights. I was disappointed with this and was told to come back the next day to enquire about availability. The other alternative was the buffet restaurant. Unfortunately, that evening we dined there. It was awful, there was a queue outside and we waited for 10 minutes before we were seated. We found the food cold and lack of choice. Some of the other diners were piling their plates high presumably as it was all inclusive they felt they had to get their monies worth! My husband and I agreed it was the first and last meal we would be eating in 'the canteen'
The following morning we spoke to the member of staff regarding the reservations for the al a carte restaurants and how disappointed we were with the buffet food. We arranged to eat at the al a carte restaurants every evening with us obviously paying for the extra visits. The Italian, Greek and Asian restaurants were very good. The first visit to The Asian restaurant there was a wonderful waiter called Giannis who was working on his own, he could not do enough for us, but we felt sorry for him as he was so busy. The hotel clearly has staffing problems which to be fair post covid most places have.
Our room was a swim up deluxe but it was very dark and the terrace was overlooked from every angle. Strangely in the bathroom there was a bath but this didnt have taps to fill it, I assume you must use the shower head for this purpose?
We hired a car for 3 days and did enjoy going to some lovely places in Crete and eating at local Tavernas, the people were very friendly.
The hotel is located well as the beach is sandy and it takes about 50 minutes to walk along the beach/ paths to the old town of Chania. This is definately worth the walk.
The entertainment in the hotel was poor and the Bingo was dreadful, I dont expect bingo in a 5 star hotel.
The hotel staff especially behind the bar at night were brilliant but they were very understaffed. We almost felt we needed to clear glasses for them.
All in all would return to Chania but not at this hotel and not all inclusive. We found it far nicer to eat at local Tavernas.
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Date of stay: May 2022
2.0 of 5 bubblesValue
3.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eftichios Petrakis, General Manager at Atlantica Kalliston Resort
Responded 26 Jun 2022
Dear Joannc, Greetings from Chania! First of all, I would like to thank you for your feedback regarding your recent stay in our hotel premises! It is very important for all of us to receive your comments, since this is the only way to always improve our offered services! Regarding all your mentioned points, I would like to assure you that, your comments have already been reviewed and I assure you that our efforts will continue and together with all our staff we'll always be ready to prove you that we definitely are a 5* hotel! Kindly accept that, as it happens in all countries, staffing issue is definitely a fact after the pandemic! In our hotel, we also faced a few minor difficulties just during the first 2 weeks of May (in our opening period), however we are proud that we managed to operate in full all our outlets and offered services! After the middle of May, everything runs without any issue, proving that our staff team gives their best services on a daily basis & for all our guests! Looking forward to personally welcome you again in our hotel, for your next holidays, whenever you'll decide, I'm confident that you'll enjoy a memorable stay with us. Kindest regards, Eftichios Petrakis General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Linda wrote a review Nov 2021
24 contributions14 helpful votes
5.0 of 5 bubbles
Wonderful holiday, it felt very covid safe.

Very comfortable sunbeds, and lovely big beach towels. Pool was OK to swim in in October but we preferred the sea, (a few fish in very clear water). Free poolside water fountains so take re-use able drinking bottles.

Good sized room, lots of storage (coat hangers in the 3rd wardrobe only), free safe (key a number everytime you lock it). Really good pressure from a small shower head, which got hot quickly. Standard hotel hairdryer, lovely robes and towels. Wished we had paid for a sea view as the coast is very pretty. We were half board but the fridge had lager wine and pop from the previous guests which we were told we could consume for free.

Food was really good, especially breakfasts and the Greek Al a carte. If you want something adding, ask them while you are there (baked beans were there due to a TA review). My favourite breakfasts were salmon, cheese& avocado and bacon, pancakes and maple syrup, plus fresh fruit, yoghurt&honey&walnuts and cakes (at breakfast!), plenty more available. We were half board so stuck to the cocktail we like which is Mai tai, also really liked their pale ale called Lyra.

You can book an early continental breakfast at reception, which we did for the tui day trip to the samaria gorge. If you enjoy walking, plus the weather is dry but not too hot do this trip - wear good boots/trainers and decent socks as the path is uneven throughout but the experience fantastic. Take an extra layer for the journey out as it leaves before sunrise and stops at high elevations.

There is a public bus stop outside the hotel, I understand the 1 euro bus to chania ran every 20 mins in October, but we preferred to walk (left out of hotel and then take any left, then right when you reach the coast/parks to follow a coastal path of pavements/paths/a carpark).

Not far away from the hotel, the loca sports bar had a blackboard listing the English matches they were showing. We got lovely gyros (Street food) from a place nearly opposite it (next door to the ice cream parlor).
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Eftichios Petrakis, Γενικός Διευθυντής at Atlantica Kalliston Resort
Responded 10 Jan 2022
Dear Guest, Greetings from Chania! Happy New Year full of health & prosperity! First of all, I would like to thank you for your warm feedback! It is always a great satisfaction for all our staff, to read your positive comments, since this is our best reward in our continuous efforts to provide our best service to all our guests! This time is even more valuable, due to all existing difficulties we have faced by several Governmental Covid-19 restrictions, which made our efforts even more hard! On behalf of all Atlantica Kalliston staff team, I assure you that we'll continue to try our best, in order to make your future stays with us as memorable as the present one!!! We wish you a pleasant winter and don't forget : ''ONCE IN OUR KALLISTON FAMILY, FOREVER IN KALLISTON''! Kindest regards, Eftichios Petrakis General Manager
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bob s asked a question 12 May
Sudbury, United Kingdom11 contributions4 helpful votes
Is there a hospital nearby
Lwsa asked a question Apr 2024
Bromsgrove, United Kingdom50 contributions44 helpful votes
Is it feasible to walk into Chania from Atlantica Kalliston? We would happily walk 2 to 3 miles at a 'snails pace'!!!
Answer from Sandra B
West midlands489 contributions103 helpful votes
Yes possible would take about 2 hour , but only a 10 euro taxi fare
Answer from Sandra B
West midlands489 contributions103 helpful votes
HB includes breakfast an evening meal , there are specialist restaurants included , but must me booked . It depends if you drink a lot , there is a water station to fill water bottles by beach bar .
ron b wrote a tip 26 May
1 contribution
5.0 of 5 bubbles
"Don't be afraid to ask staff for advice, they are guest orientated and very helpful and friendly!"
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Ken wrote a tip 22 May
2 contributions
4.0 of 5 bubbles
"Get a room with a sea view"
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Andrew F wrote a tip 18 May
Welwyn Garden City, United Kingdom17 contributions3 helpful votes
3.0 of 5 bubbles
"Queues for restaurants - breakfast or dinner MUST be avoided by dining early. Don't take the off-hand attitude at the 'front desk' personal"
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Stephen Adlam wrote a tip 17 May
Wiltshire, United Kingdom6 contributions6 helpful votes
3.0 of 5 bubbles
"Plenty of seating round the pool no need to save seats. Sunbeds comfortable towels provided"
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Angela J wrote a tip Oct 2023
1 contribution
5.0 of 5 bubbles
"Get down to the pool early! It's worth a short wait to get an outside table - we never had to wait more than 5-10 minuites."
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PRICE RANGE
£130 - £264 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
grecotel kalliston hotel agia galini, kalliston nea kydonia, kalliston hotel nea kydonia
LOCATION
GreeceCreteChania PrefectureChania TownAgii Apostoli
NUMBER OF ROOMS
213
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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ATLANTICA KALLISTON RESORT - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Atlantica Kalliston Resort
What are some of the property amenities at Atlantica Kalliston Resort?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Atlantica Kalliston Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Atlantica Kalliston Resort?
Guests can enjoy a swimup bar, a rooftop bar, and an on-site restaurant during their stay.
Is parking available at Atlantica Kalliston Resort?
Yes, free parking is available to guests.
What are some restaurants close to Atlantica Kalliston Resort?
Conveniently located restaurants include Restaurang Orexi, Piato Restaurant, and Roots Restaurant.
Are there opportunities to exercise at Atlantica Kalliston Resort?
Yes, guests have access to an indoor pool, a fitness centre, and fitness classes during their stay.
Does Atlantica Kalliston Resort have airport transportation?
Yes, Atlantica Kalliston Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Atlantica Kalliston Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Atlantica Kalliston Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Atlantica Kalliston Resort?
The staff speaks multiple languages, including German and Greek.
Are there any historical sites close to Atlantica Kalliston Resort?
Many travellers enjoy visiting Firkas Fortress (2.4 miles) and Venizelos Graves (4.7 miles).
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