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Portofino Resort Tangalle

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Portofino Resort Tangalle
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375 Reviews from our TripAdvisor Community

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Showing 253: English reviews
Colombo, Sri Lanka
Reviewed 6 days ago NEWvia mobile

Was not sure what to expect after reading the reviews but we were pleasantly surprised. The hotel is done well with a spacious pool and kiddies pool and adjoins a beautiful, clean and isolated beach (although it is a little rough). Rooms are clean and spacious. The staff are wonderfully helpful. There's a spa, gym, table tennis and other activities...

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Helpful?
Thank minimalneg
Reviewed 2 weeks ago via mobile

This place is great no question about it but it just oversells itself on what it offers. The food is good but no exceptional. The room is great with a nice balcony The pool is nice with great aspect and freindly staff. A little dated needs minor work. No issue though The grounds are lovely. Staff are friendly and eager...

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Thank Llmo
Freiburg im Breisgau, Germany
Reviewed 2 weeks ago

i would not recommend booking this resort. We did this because we wanted to book it through a travel agency in germany but its much better to look for nicer places yourself. This resort is very far away from Tangalle (around 45 minutes by bus/cab) and its almost impossible to reach by public transport only. The main road is 10...

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Helpful?
Thank geht e
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and thank you taking your valuable time to share your review of us. Please accept my humble apologizes about the inconveniences you faced during your visit to our Resort -your comments have been passed on to the relevant departments. I do believe our prices are quite reasonable and we offer value for money...

Lausanne, Vaud, Switzerland
Reviewed 3 weeks ago via mobile

If you have been booked here because of fully booked hotels elsewhere, ask yourself why and try rebook somewhere else NOW if you're reading this! We just checked in and the room looks, feels and is dusty everywhere. We are already cancelling the rest of our stay here and leaving first thing in the morning. Everything you may have read...

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Thank Khoosh A
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! We conducted an inquiry with regards to your comments and I understand that the Travel Agent who organized your tour had promised you another hotel but due to a mishap and overbooking situation, at the last minute you were diverted to our Resort. I think your problem is with your Travel Agent who...

San Francisco, California
Reviewed 3 weeks ago via mobile

Check in was fast. Good size room with average amenities. Poor wifi. Good SPA. Poor food and service. Breakfast was basic and not worth the price. Beach was good but rough to swim. Checkout was smooth and no complications.

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Helpful?
Thank MoeWatts
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and Thank You for your review Please accept our humble apologies for any shortcomings you faced at the Resort. I have passed on your feedback back to the relevant departments for corrective action. We strive hard towards exceeding your expectations and your feedback helps us serve you better so thank you again for...

Reviewed 4 weeks ago via mobile

Nice and quite hotel, spacious and clean rooms. But too far away from the main road or village (15 min by car). Also the restaurant is expensive and is more focussed on international food instead of local food. The quality of the food is good though. The beach is separated by the resort by a big fence which does not...

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Helpful?
Thank Krystle v
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! I would like to thank you for taking your valuable time and effort in sharing your feedback as it enables us to measure and improve our performance in our quest of exceeding your expectations. I have passed on your comments to the Restaurant and the Spa team. The Spa team was very motivated...

Reviewed 14 November 2016 via mobile

Very friendly staff and child friendly environment. Good central place to visit many southern attractions like wildlife parks etc. Spacious room and batch room. Appreciate hotel staff allowing us to checkout late which really helped the kids to spend more time and enjoy

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Thank chamila H
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! Thank You for sharing your experience of your recent stay with us. We are very happy to hear that you and your family enjoyed your holiday and were well looked after by our staff For the adventurer, the Resort offers a myriad of attractive travel options & excursions to National Parks, Historic archaeological...

Maharagama, Sri Lanka
Reviewed 13 November 2016

Simply Amazing. Everything about the hotel is excellent - Rooms, service (more like, your wish is our command), amenities, food and location. The welcome is very friendly and the checkin could not be easier. You just take a seat in the great lounge and the staff takes care of the rest.. The service was excellent, all the employees were very...

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Helpful?
Thank samantha332016
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and we would like to take this opportunity to extend a heartfelt "Thank You" for your wonderful review which I have passed on to our staff who will indeed be motivated further as they all work hard towards one goal-CUSTOMER SATISFACTION! It was a great pleasure serving you and we anticipate your visit...

Reviewed 11 November 2016 via mobile

I have stayed here some 3,4 years back. It had a different name that time and may be different management too. Ranna is not a major tourist attraction so the place was nearly empty. Staff was cordial and food was fine. Rooms were spacious and clean. Beach was fine. Pool was ok. Negative remarks are, 1. Road leading to the...

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Thank Gayan W
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle and thank you taking your valuable time to share your experience. The Resort used to to be called "Ranna 212" a famous boutique hotel later we re branded as Portofino Resort Tangalle after being taken over by a Chinese Conglomerate named "Plateno" which holds name to being the largest Hotel Chain in Asia....

Warsaw, Poland
Reviewed 10 November 2016

It is poor place, but has is also positive side - I will write about it too. I came here as a beginning of my honeymoon. The hotel was informed about it, but they did nothing about it. In most of places all over the world, when the hotel has a honeymoon couple, it does something special for their guests....

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1Thank Filip_the_traveller
Sales Marketing... P, Sales & Marketing Manager at Portofino Resort Tangalle, responded to this review

Dear Guest, Greetings from Portofino Resort Tangalle! There are two sides to every story and please let me enlighten the Trip Advisor community-the other side Customers satisfaction is our TOP priority so our General Manager called up a special meeting and inquiry with all Head Of Departments and this is the feedback received to your comments above:- 1)For your honeymoon,...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Portofino Resort Tangalle is a 4 star premium hideaway exuding historical Sri Lankan charm and hospitality, offering delectable gourmet cuisine, blending the pure bliss of relaxation with a secluded beach and presenting a once in a lifetime experience. The resort boasts 54 luxurious rooms with 49 deluxe rooms and 5 suites which are elegant and spacious with all modern amenities including air-conditioning, 42 inch LCD televisions, DVD players, WiFi, private balconies, tea and coffee facilities, mini bars, and comfortable king sized beds. The cottage styled rooms encompasses the swimming pool and its architecture emulates a colonial rustic ambience infused with modernity. ... more   less 

Additional Information about Portofino Resort Tangalle

Address: Kahandamodara Road, Ranna 82200, Sri Lanka
Region: Sri Lanka > Southern Province > Ranna
Price Range: £63 - £138 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Portofino Resort Tangalle 4*
Number of rooms: 54
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Questions & Answers

Here's what travellers have asked, with answers from Portofino Resort Tangalle staff and other travellers.
2 questions
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National Capital Territory of Delhi, India
4 months ago

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Questions? Get answers from Portofino Resort Tangalle staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Goundfloor poolside rooms are nice and spacious. Good for families with young kids.”
 of 5 bubbles BDSRP, 18 Aug 2016 | Read review
“Rooms by the pool side are great as they are both close to the pool and the restaurant.”
 of 5 bubbles GayangaK, 13 Aug 2016 | Read review
“Good in relaxing but hard in accessible”
 of 5 bubbles , 5 Jun 2016 | Read review
“Some of them is very small, you can ask for bigger rooms.”
 of 5 bubbles zsuzsa0, 26 May 2016 | Read review
“we liked the first floor best”
  • Bathroom in the suite (with bathtub and shower on the other side)
  • party time
 of 5 bubbles 543sidr, 19 Apr 2016 | Read review
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