Full of bugs, flies and ants especially near the pool area. Never been bitten so much probably due to stagnant fish ponds. Menu very limited with the same unhealthy choices daily, we mainly ate next door at dream2000. Such a shame as no beach area to lie on and you get hassled by locals trying sell your stuff. the many trees cover up what little sun they allow in. Rooms ok but poor aircion and terrible wi fi. Could do with refurb The only good thing are the staff they try there best although need to change the towels more regular and remove off beds once people have used.
The hotel Looks impressive with the trees Ponds and buildings but it’s very dated. Ponds full of Green algae. When we arrive the fields Rooms Dated also and not comfortable. There were Ants In room and lots of bugs. We had to buy bug spray and when we returned to the room so many dead on floor. Sheets were clean but stained Pool murky. Not their fault but serious large ant problem around the pool Crawling all over you and sun beds. Staff in restaurant were lovely and very attentive and a credit to the hotel. Reception was not manned in a couple of occasions we went and never got the alarm call promised. Breakfast was ‘ok’. Would I stay or recommend NO. For Bali it’s far to overpriced and underwhelming
The resort has seen better times. COVID had its impact on services and the state of the premises. Houses are old and not very clean (although the impression of not clean part might be due to the old state of the bathroom and beds). It would be good if they provided bednets. The menu is on a very reduced service, they did not specify this on the website or on any announcement. There are good restaurants around though who will deliver. What makes it all good is that the swimming pool is excellent although it can be crowded but the staff is extremely friendly and is really attending. I really hope that many clients will be able to come to Bali again and visit this resort.
Loved the resort the staff and the location Covid has taken its toll here with limited F&B on offer and a very weak wifi in the rooms Beds were comfy Location was near to some good local restaurants ' OVER ALL THE STAFF & resort facilities were excellent
During these difficult times of COVID and business uncertainty, the staff and venue made it all come true - resting and enjoying! A 100% effort to make you feel welcome. I applause them for staying open and keep their staff going.... I hope in the near future, companies/hotels/resorts like this one will grow stronger!!!! Thank you for a great time!!!
Fantastic place to unwind and relax specially if you have a busy lifestyle back at home. Fantastic food and friendly staff. Went dolphin watching and it was a a superb experience specially when they swim so close. Spa was fantastic!!!! Had a whole day to relax there and love the concept of the spa.
This hotel surprised me. Large nice rooms with a fantastic outdoor shower. Good and varied breakfast. At this hotel we got our best massage on the trip (it was also the cheapest). We also had a nice dolphin safari tour organized by the hotel. Only negative about this hotel was that there was poor internet throughout the property, also at reception. Can't blame many guests as the hotel was almost empty due to covid-19.
This place has great service! There was a problem with our ocean view villa due to the heavy rain, so the management upgraded us to a better villa with private pool and gave us an hour of free Balinese massage for a couple😊We was very happy about it. The resort is very green and well maintained. The berry cocktail was our favorite drink 🍹
The room was not ready when we arrived. When we got to the room I informed the desk clerk that it was not the room I booked (the room I booked had a bathtub.) He apologized and said he will offer “the best room we have”. He then showed me another room that was exactly the same. When I showed him pictures on Agoda, He said there was nothing he could do. I asked for a refund and he said it was impossible. The sheets and towels looked dingy and unclean. The room didn’t cool off until well after midnight so we both slept poorly. The pool was cloudy and the breakfast was in eatable. I decided to forfeit the $230.00 for the two other nights I had booked, seeing they wouldn’t give me a refund. Only as a car from a much better resort came to pick me up did they offer a refund which I did get in the end. I don’t recommend staying in this resort. …
This is our second visit to this hotel in 3 months. It is our favourite little hidden gem in Bali. This place far exceeds all other 5 star hotels we have stayed in previously. The tranquility and peacefulness that you get here is hard to find. Every corner of this property is gorgeous and meticulously maintained. The staff are super friendly and the attention to detail is impressive. The staff will go out of their way to make your stay perfect and memorable. The food and beverages here are delicious and well priced for a hotel. There are other dining options nearby if you do feel like something different. There is a minimart 2 mins walk from the hotel for essentials. The hotel does money changing onsite and also has a free shuttle into the town centre each day. The spa on-site is also worth a visit. We stayed in an ocean front villa which is amazing to be able to hear the ocean waves crashing at all times of the day, super relaxing. We can not wait to come back again ASAP!…