The Crown Hotel
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The Crown Hotel

Hawes Road - B6479, Horton-in-Ribblesdale BD24 0HF England
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Traveller (118)
Dining (16)
Room & Suite (12)

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About

3.0
#6 of 6 B&Bs in Horton-in-Ribblesdale
4.6 of 5 bubbles
Location
3.7 of 5 bubbles
Cleanliness
3.2 of 5 bubbles
Service
3.1 of 5 bubbles
Value

The Crown Hotel is an excellent choice for travellers visiting Horton-in-Ribblesdale, offering many helpful amenities designed to enhance your stay.

You can take advantage of some of the amenities offered by The Crown Hotel, including newspaper. In addition, guests can enjoy a lounge during their visit. As an added convenience, there is free parking available to guests.

Travellers looking for a place to eat close to The Crown Hotel can head to Pen-y-ghent Cafe (0.1 mi), which is within walking distance.

Enjoy your stay in Horton-in-Ribblesdale!

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Property amenities
Free parking
Street parking
Bar / lounge
Restaurant
Non-smoking hotel
Outdoor furniture
Room features
Housekeeping
Room types
Non-smoking rooms
Good to know
HOTEL STYLE
Mountain View
Mid-range
469Reviews1Q+A53Room tips

Reviews
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Detailed Reviews
barry@metoll.co.uk wrote a review Jan 2020
2 contributions5 helpful votes
3.0 of 5 bubbles
We opted to stay for 3 nights in the ground floor room suitable for disability access. However, after 2 nights we decided to cut our losses and leave. The bed was an ordinary double with a hard and, dare I say, cheap and uncomfortable mattress and the pillows were flat and lifeless. The heating was intermittent and not available on very frosty and cold nights. There was nowhere in the room to put anything down and the wall-mounted TV was smaller than my laptop monitor. The en-suite bathroom was literally freezing in the morning, it was like an icebox, and there was no hot water so for the first time I can remember I shaved in cold!! Moreover, there was nowhere to put anything down, no shelves or even hooks to hang anything. My wife was all for leaving only after the first night but bearing in mind that I had already paid £275 up-front for B&B it ain't cheap. So that's the cons and for the pros, we were welcomed by lovely friendly people and breakfast and the food generally in the restaurant was very good. Parking was easy and Horton in Ribblesdale is a beautiful and scenic part of North Yorkshire. Maybe some of the other rooms are better and more comfortable but we certainly wouldn't op to stay in the downstairs room again unless it was drastically improved. So a mixed review and like the curate's egg, good in parts.
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Date of stay: December 2019
3.0 of 5 bubblesValue
3.0 of 5 bubblesRooms
4.0 of 5 bubblesService
Room Tip: Look at the room you've been allocated first before deciding to stay.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from helen471, Owner at The Crown Hotel
Responded 5 Jan 2020
You asked for a ground floor room for a disabled couple. When you arrived we found you to be a lovely couple, but it soon became apparent that you didnt like the area in the winter months , that you had to travel miles to see anything, you both were unable to walk very far at all. So we did wonder why you had booked in with us in the first place. The bed is a king size with a n orthopaedic mattress so not a cheap one. The resident you sat and talked too the night you arrived along with ourselves had a look around the room, after you had left in the early hours of the morning owing a bar tab, and reading the note you had left. He said there was ample hot water in the room, plenty of room to put things down, and the tv was ample for your needs. Most people only like to watch the news and weather. There is central heating in your room , that yes is on timed, but also in your room there is a convector heater that you can have as hot or as cool as you like, so if you were cold it wasnt really our fault. We have tried to make contact to recover the money you owe us but as yet still have had no reply.
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Chrisscun wrote a review Sept 2021
1 contribution1 helpful vote
3.0 of 5 bubbles
I'll break my review down into the following areas:

>Location
>Bar/Food / menu/ service
>Residents accommodation
>Connectivity
>Price / value

Location: The hotel has a beautiful spot, perfect for those walking / touring the dales / 3 peaks etc.
Bar /Food / menu / service: Traditional bar, great atmosphere at night when walkers return from a hard days effort, good selection of food on offer and tasty, staff that served us were friendly and polite.
Accommodation: OK lets be up front its very dated but the owners accept this as you may of seen in many other reviews, and in reality provides what they say it does, basically hot water and a bed. I would suggest the provision of a remote for the TV in the bedroom (perhaps new TV's!!) and some up to date local guides. Also suggest the 'management' tame the 'management' messages down in the hotel folders to read a little more welcoming. Don't expect peace and quiet at 6am in the morning at weekends as this place is primarily a hotel for walkers, many doing the 3 peaks so folk up early to get a good start, this is not a criticism just a fact.
Connectivity: I mention this due to phone signals in the local area being intermittent depending on your provider so offering WI-FI at the hotel would be a good addition for them to consider. Most hotels at this price it is fair to say nowadays offer some kind of free / chargeable WI-FI for guests / residents and at this location would make a big difference to residents / guests, not to stifle actual face to face conversation and have everyone fixated on their phones, but to allow walkers / 3 peaks finishers to upload their walks, share photos etc.
Price / Value: Food prices are the going rate. Room price value is the difficult one to gauge, the owners obviously know its a cornered market with the location and the operating model I assume provides year round bookings so perhaps no financial driver to refresh / update anything from their perspective. In summary we had a good stay mainly due to the atmosphere in the bar in the evening, and wouldn't rule out going back to this particular hotel but there are plenty of very competitive alternatives in the area to try out...perhaps with free WI-FI.
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Date of stay: September 2021
2.0 of 5 bubblesRooms
4.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Superteach12 wrote a review Sept 2021
Slinfold, United Kingdom16 contributions8 helpful votes
2.0 of 5 bubbles
We booked a 3 night stay several weeks in advance, but no gluten free bread was available on any of the three mornings we were there (despite advising them on booking that this was required). There was also no ‘early bird’ breakfast (as advertised) available on the Saturday morning. Breakfast is a very short 30 minute window between 0830-0900; cereals and a cooked breakfast (selection chosen the night before).
The room was adequate, but very basic. Perfectly suitable for walkers who just need a place to lay their head and have a hot bath or shower after a long day of walking.
Our room wasn’t serviced and the bin wasn’t emptied during our stay. We had to ask for top up tea, coffee, milk & sugar, but these were provided on request.
The location is absolutely perfect for anyone wanting to attempt the 3 Peaks Challenge and it was great when people were being clapped as they returned from their hike.
You are paying for the location rather than the quality of accommodation.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
James B wrote a review Oct 2021
18 contributions12 helpful votes
1.0 of 5 bubbles
This is a terrible pub/hotel. We paid £110 a night for a room that should have been £20. The rooms are basic in the extreme and desperate for refurbishment; the place lives back in the 1970s! I sat on the bed and it broke! We had to move to another room. The staff were unfriendly and uncaring. The beer is average and the whole bar area is unwelcoming with plastic bin liners over all the chairs as walkers sometimes arrive wet!!

The other pub in the village (The Golden Lion) is a little better (a bit more friendly and the food was tasty) and it's no coincidence that the room rates are exactly the same at both, as they have a captive audience with so many 3 peaks walkers.

I would strongly recommend avoiding staying in Horton unless you have no other choice - find accommodation in Clapham, Hawes or Settle and drive into Horton for your walk.
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Date of stay: October 2021
1.0 of 5 bubblesValue
4.0 of 5 bubblesLocation
1.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sandra millman, Owner at The Crown Hotel
Responded 24 Oct 2021
You were the most unfriendly couple we ever met. You never spent a penny in our pub never mingled with other guests and you broke the bed costing us another £500. We said we could move you to another room, show me the room first you said no please or thank you. We are an old fashioned country pub we dont state we are a modern pub. If you want modern stick to the cities. It’s obvious the countryside was not the place for you. Our beer has the cask marque the highest score you get 5/5 for everything. The person who comes to check the beers says it is the best beer he usually checks. How you can review the beer anyway is beyond me when you never spent a penny with us anyway. You would have soon moaned if you had sat on a wet seat to have dinner. We cover the chairs to keep them dry for night time when people eat. Thousands of people have stayed and eaten and drunk with us this year and been very happy , right from the start we could tell n thing would be right for you.
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Mark M wrote a review Jul 2021
4 contributions7 helpful votes
1.0 of 5 bubbles
The Crown has a captive market for walkers on the 3 peaks and they know it. The rooms are out dated with 70's furniture old bedding and off colour wood chip, tiny TV with an iffy signal, no WIFI or phone signal in the hotel. The rooms are clean but not worth the money.

The staff are very short bordering on rude and it feels like they are doing you a favour letting you be there. No table service, inside or out, though they should be for COVID and the landlord didn't wear a mask. Breakfast is 8:30-9:00 which didn't work for us as we wanted an early start to walk, food services end at 8:15 so you best be quick if you are doing the three peaks and want breakfast and dinner.

We also wanted to leave early on eh day of check out, so had to miss breakfast again. There were no staff around to check out.

We had an evening meal, the portions are big but the food is grim. The lasagne looked liked it had been cooked 10 times before it was served, it was just one solid lump.

Dogs welcome
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Date of stay: July 2021
3.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Stay somewhere else.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dinks wrote a review Jul 2021
1 contribution8 helpful votes
1.0 of 5 bubbles
This accommodation is extremely overpriced but they have a captive audience and limited other options for walkers, so I feel that the owners do not care whether you enjoy your stay or not. No warm welcome on arrival, negative from the start (which continued throughout my stay). Accommodation is poor and outdated, with old bedding and towels, tatty carpets and rugs, rattling pipes and uncomfortable bed.

Staff were rude and sometimes aggressive, unfriendly and extremely unaccommodating - but, very defensive if you confront them about anything. There is a 30 minute breakfast window (08.30-09.00) and you need to have checked out by 09.30. I managed to get 3 hours of sleep prior to my long day of hiking and climbing and I wished I’d just brought a tent and stayed at the campsite.

I will never stay here again and I don’t recommend it to anyone else either - it is the worst place I’ve ever stayed in my life and I’m still dumbstruck by the attitudes of the owners. What ever happened to hospitality?
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Date of stay: July 2021
4.0 of 5 bubblesLocation
2.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
Room Tip: Do not stay here, no matter how desperate you are!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
_donnaclough wrote a review Sept 2021
Leeds, United Kingdom4 contributions5 helpful votes
1.0 of 5 bubbles
This has to be the worst place I have ever stayed. The decor is from the 70's, and no that isn't in keeping with the hotel, it makes the room look shabby. There is no wifi and the tv in the room was about the size of an iPad. Some may like to sit and watch a bit of tv after a tiring day walking, but with no remote, not a chance.
God forbid asking for a bit more gravy, told they were too busy although they did eventually bring some out. Food nice but you will pay extra for a packed lunch even if you haven't had a breakfast.
Our friend only completed Pen-y-ghent and went back early to the hotel to be told he couldn't access his room until 2.00pm when the pub opened as there was no staff. 3 hours he had to hang around because they wouldn't even let him go get his car keys! At £100 a night it's disgusting you can't even get into your room because there is no staff!!
We found customer service shocking. Landlord quite helpful, landlady just scowls. It's like they don't want to be there at all.
Stay at the Golden Lion or camp, avoid here.
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Date of stay: September 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sandra millman, Owner at The Crown Hotel
Responded 14 Sept 2021
The minute you asked , ‘do we have to pay for the packed lunches ‘, and we answered yes , that a bad review was coming. You can just tell by the tone of your voice. Where else would you get a packed lunch for free? It was your choice to go early and miss breakfast not ours. Breakfast is there if you would like it. Due to covid and other reasons a continental breakfast is no longer being served unfortunately. Your friend did access his room as we let him in, and unlocked his room for him as his mates had the other key or it was in another room. The guy was very understanding when we said we were not open until 2.00pm but he could stay in his room but he said he was going for a drive. He did get his car keys , so what you are saying is just lies. Apart form bringing you some gravy and checking you in , i dont remember ever scowling at you. We are not a 5 star chic boutique hotel , perhaps next time you book somewhere you research where your coming too. I agree we are very basic but you have a bed, hot water, shower/bath good food and drink what more do you want in a walking hotel. Obviously a “free packed lunch”.
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raymond p wrote a review Sept 2020
Sunderland, United Kingdom340 contributions148 helpful votes
4.0 of 5 bubbles
Finally got to go to this hotel in Horton after our original date was cancelled due to Covid, definitely worth the wait, if your plan is to do some walking around this area or even tackle the Yorkshire 3 peaks this is definitely the place to stay,
We arrived early and parked in the hotels Carpark if that’s full there’s a Carpark 100m along the road. Got back to hotel later in the day and we were met by very friendly staff who showed us to our room,
The rooms were comfortable but a little dated, but after a long day it served its purpose, we went down to the bar and a few excellent beers and food. The food was excellent couldn’t fault it at all, and really filled you up. Next morning the breakfast ( which is pre ordered the night before )was excellent just what you need to start your day great quality bacon and sausage.
If I was going to give a tip it’s to ask for a room with a bathroom, some of the rooms have shared bathrooms,
Overall we had a excellent stay.
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Date of stay: September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Joel T wrote a review Aug 2020
Worksop, United Kingdom2 contributions3 helpful votes
1.0 of 5 bubbles
Awful visit today. Asked for steak and ale pie and it came with bay leaves in it and a piece of metal. When I complained the waiter just said oh it's only a piece of him foil, and walked away with no apology or anything. Owner was arrogant. Definately would not return.
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Date of stay: August 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from sandra millman, Owner at The Crown Hotel
Responded 21 Aug 2020
Most people cook with bay leaves and herbs i cant see that being a problem, the problem was you thought it was a leaf that had fallen off a tree in to the pie!!!!!! As for the piece of metal it was a tiny piece of tin foil which was still attached to the meat , to which we apologised for. You forgot to mention that the other person with yourself did say it was the best vegetarian lasagne he had ever tasted anywhere.
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Grant K wrote a review Jun 2022
Lincoln, United Kingdom14 contributions4 helpful votes
1.0 of 5 bubbles
We completed the Yorkshire 3 Peaks on Monday approx 17:15 and wanted just a pint to celebrate. We saw this pub with people outside and the other nearby was closed.

When we entered I let the barman in first as he had glasses in his hand… no thanks or engagement… he went to the right, when I tried to follow he pointed to a “do not enter” sign and I guess we had to go in the left part of the bar, the right hand side room was closed with a “do not enter” A4 paper sign on the door - clearly a long term sign, not because it was a certain day.

The left hand side was busy so we ordered our pints and sat outside. It was cold and rainy so headed back in at 17:30 to see if we could squeeze in, every table had a “Reserved from 17:45” sign on them. So we had 15 minutes to drink up and get out.

The toilet had a sign saying “no getting changed”.
The bar area had several signs with warnings and do not use this and that… no tv, no music.

We finished our drinks at 17:50, to our surprise there were no queues of people outside who were waiting for the tables, in fact there were now only two groups of 2 left inside ordering food whilst everyone else was leaving as the tables were “reserved”. This left approx 7 tables empty.

A bizarre feeling for a pub that has a great location and opportunity to make a great little end of the day place for a drink and something to eat.

Very unwelcoming with no atmosphere and will not be going back to ever again.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Answer from benjean_12
Thirsk, United Kingdom19 contributions21 helpful votes
Hi Paul. I'm really not the best person to ask about this establishment - see my review. Don't know about Wi-Fi there as we didn't stay long enough to find out. I'm sure somebody who has actually stayed there will be able to help you. Sorry I couldn't be of help.
Westley1982 wrote a tip May 2024
28 contributions23 helpful votes
1.0 of 5 bubbles
"Avoid the pub entirely"
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Mrs n brown wrote a tip Apr 2024
1 contribution
2.0 of 5 bubbles
"Don’t go there "
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Brian L wrote a tip Nov 2023
Liverpool, United Kingdom17 contributions22 helpful votes
1.0 of 5 bubbles
"Don’t be misled by the few good reviews…….they are fake !"
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Wendy F wrote a tip Oct 2023
8 contributions
1.0 of 5 bubbles
"Don't!"
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P Dd wrote a tip Oct 2023
4 contributions1 helpful vote
1.0 of 5 bubbles
"If it’s only the grey haired barman on ! Leave."
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Not the right property for you?
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PRICE RANGE
£130 - £131 (Based on Average Rates for a Standard Room)
LOCATION
United KingdomEnglandYorkshireNorth YorkshireHorton-in-Ribblesdale
NUMBER OF ROOMS
10
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THE CROWN HOTEL - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about The Crown Hotel
Which popular attractions are close to The Crown Hotel?
Nearby attractions include The Courtyard Dairy Shop & Museum (3.6 miles), Pen-y-ghent (1.8 miles), and Ingleborough (4.4 miles).
What are some of the property amenities at The Crown Hotel?
Some of the more popular amenities offered include an on-site restaurant, a lounge, and free parking.
What food & drink options are available at The Crown Hotel?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at The Crown Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to The Crown Hotel?
Conveniently located restaurants include The Game Cock Inn, The Knights Table, and Elaines Tea Rooms.
Is The Crown Hotel located near the city centre?
Yes, it is 0.4 miles away from the centre of Horton-in-Ribblesdale.
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