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Hacienda Puerta Campeche, A Luxury Collection Hotel

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Hacienda Puerta Campeche, A Luxury Collection Hotel
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221 Reviews from our TripAdvisor Community

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Showing 114: English reviews
Reviewed 5 days ago NEW

Every detail in this hotel was amazing, great ambience and design. Location is very convenient, rooms are spacious and clean, and food is delicious. All the common areas, and especially the pool, are beautiful. The stuff is very friendly and professional, especially Oscar at the reception.

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Thank Tanya L
Lyon, France
Reviewed 3 weeks ago via mobile

In the heart of the little historical center of Campeche, this Hacienda is just a must to do ! First of all I fell in love with the city, so cosy and relaxing with its colorful streets, and this atmosphere is also present in the hacienda. The staff are very nice and attentive. The room was so spacious, not to...

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Thank CKV3
Ashford, United Kingdom
Reviewed 4 weeks ago via mobile

The wonderful balance of luxury and informally made this a splendid stay for us. Our room was beautifully arranged with a wonderful bathroom. Food was excellent and the staff were clearly proud to serve it well. The beds on the sun terrace are clean and comfortable. The 'Mayan' pool is unusual, but it was so nice to relax in a...

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Thank Terry L
Mexico City, Mexico
Reviewed 22 October 2016 via mobile

The hotel is spectacular. It is a great experience and a must try. The property is great and the room is wonderful. Love the shower and love the pool. It is a great place to visit. I am just sorry that I did not have a massage in this wonderful property. As a final note the bed was really comfortable.

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Thank Distinctivetraveller
Management response:

Many thanks for chosing hacienda Puerta Campeche during your visit in Campeche. We really appreciate your comments and I am glad to share with our asocietes. Please let me know if your visit us in the future. It will be a pleasure assist you. Your sincerely. Marvin Robles Guest Relations The Haciendas marvin.robles@luxurycollection.com

Mexico City, Mexico
Reviewed 26 September 2016

The location of this boutique hotel is wonderful, right at the heart of Campeche, within the city walls and at the corner of the famed 59th street. The hotel is stunning; a cozy little gem, and the service is very good. The room was very spacious and the bathroom even more. The pool is one of the best features. A...

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Thank Patricia G
Management response:

Dear Patricia. It is a pleasure greet you and thank you for having chosen the Hacienda Puerta Campeche during your holiday. I am sure that all the staff is very grateful for your kind remarks. It will be a pleasure to serve you in the future to surprise you again in our house, Hacienda Puerta Campeche. Your sincerely. Marvin Robles...

Bologna, Italia
Reviewed 29 August 2016 via mobile

We stayed a night in this beautiful boutique hotel in the center of Campeche. All the room are mini suite, our has a pool just outside our door. The hotel has a SPA, and the breakfast is served in the beautiful patio. We enjoy a lot stay here, it's a very charming place

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Thank ahannalisa
Management response:

Thank you for choosing Hacienda Puerta campeche during your stay in the Yucatan Peninsula! We really apreciate your comments and I am glad to know that you enjoyed your visit. Please let me know if you visit The Haciendas in the future. Your sincerely. Marvin Robles Guest Relations marvin.robles@luxurycolection.com

New York City, New York
Reviewed 13 August 2016

We had to come back to this hotel since our experience was such a positive one. The last time we were here we met Joel and didn't know he was the manager of the restaurant. We noted how kind he was and how attentive he was and were happy to see him again on this second visit. He is the...

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Thank AllieMnyc
Management response:

I thank you for having chosen the Hacienda Puerta Campeche during your visit. Their kind comments are very well appreciated by all partners of the Hacienda. It will be a pleasure to assist you in the future to make your memorable experience. I send you a cordial greeting! Marvin Robles Guest Relations

Reviewed 3 August 2016

The way it is made is just wonderful. they did a great job putting together a few houses to make this unique hotel. The service is a bit slow, especially with the few people at the hotel, but it is first class. The best is the location. This hotel is within the old city walls.

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Thank Steve d
Management response:

Dear Mr Steve d It is a pleasure to greet you and to thank him for having stayed at the Hacienda Puerta Campeche during your holiday. I am sure that all the staff is very grateful for your kind remarks. Equally I offer apologies for the inconvenience presented during your stay; it will be a pleasure to assist you in...

Reviewed 3 August 2016

For me this hotel is the best place you can stay in old town campeche. You will feel like royalty in the times of the haciendas. Service is just great, the food amazing, and the pool is just mind blowing.

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Thank Juan Pablo M
Management response:

Dear Mr. Juan Pablo M thank you for having chosen Hacienda Puerta Campeche during his visit in the state. It is a pleasure to know that I enjoy your stay at the hacienda. We are at your service for any doubt you may have. I send you a cordial greeting. Marvin Robles Guest Relations.

Reviewed 13 July 2016

More than anything else, I loved the design of the place. It looks like a sort of decaying tropical mini palace (I mean this in the best possible way). I was in town for a wedding (the wedding was at the sister hotel, Hacienda Uayamon, which is even more breathtaking). The pool is small but beautiful. My room was large...

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Thank Doctor-abroad
Management response:

Dear Doctor-abroad. I thank you for having chosen the Hacienda Puerta Campeche during your visit. Their kind comments are very well appreciated by all partners of the Hacienda. It will be a pleasure to assist you in the future to make your memorable experience. I send you a cordial greeting! Marvin Robles Guest Relations.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Concierge
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hacienda Puerta Campeche is an architectural relic dating from the 17th century located just a 20 minute drive from Campeche city’s airport and in the historic center of this city, declared Cultural Heritage by UNESCO. This site is currently the ideal starting off point for adventure into the adjacent historical areas. The walls of these idyllic colonial houses are ocher and orange painted. Its 15 guest rooms and suites combine the comfort of state-of-the-art technology and traditional ambiance. Surrounded by stunning views of the gardens and the pool, the restaurant offers a sophisticated menu consisting of delightful dishes prepared with fish and sea food from the Gulf of Mexico. A terrace lounge enclosed in a charming environment welcomes guests in the evening with captivating cocktails and wines. ... more   less 

Additional Information about Hacienda Puerta Campeche, A Luxury Collection Hotel

Address: Calle 16 Y 18, Campeche 24000, Mexico
Region: Mexico > Yucatan Peninsula > Campeche > Campeche
Price Range: £163 - £417 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hacienda Puerta Campeche, A Luxury Collection Hotel 5*
Number of rooms: 15
Reservation Options:
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Also Known As:
Hacienda Puerta Hotel Campeche
Campeche Hacienda Puerta Hotel
Hotel Style:
#3 Luxury Hotel in Campeche
#7 Romantic Hotel in Campeche
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Questions & Answers

Here's what travellers have asked, with answers from Hacienda Puerta Campeche, A Luxury Collection Hotel staff and other travellers.
3 questions
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Seattle, Washington
over a year ago

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Questions? Get answers from Hacienda Puerta Campeche, A Luxury Collection Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The pool in the middle of the rooms”
 of 5 bubbles juanpablom704, 3 Aug 2016 | Read review
“Room 9: on the swimming pool. Great nightview.”
 of 5 bubbles 208jeanmicheld, 21 Feb 2016 | Read review
“We had a lovely ground floor room next to the pool - Number 5”
 of 5 bubbles PeterB204, 8 Feb 2016 | Read review
“Get room 14 with a view over the central garden.”
 of 5 bubbles Ceosti, 20 Jan 2016 | Read review
“Ask for one of the rooms, I think it's 1-4 at pool level.”
 of 5 bubbles AlexUCLA, 15 Jan 2016 | Read review
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