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BEST WESTERN PLUS Epping Forest

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324 Reviews from our TripAdvisor Community

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Showing 316: English reviews
Reviewed 3 days ago NEWvia mobile

We had returned after having not such a great stay the first time, however this time felt like a different hotel! The manager is lovely, the staff are friendly and willing to chat with you and the room had everything we needed. We will be returning in the furture, thank you best western staff.

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Helpful?
Thank Ginger2808
Beckenham, United Kingdom
Reviewed 6 days ago NEWvia mobile

My gosh where do I start? Stayed on 14/01/17-15/01/17. I'm not from around Woodford, I live in south east London but I was up to see family for an 18th birthday. Before going out for dinner, we checked in to find the hotel looks like a 1960s office block but I wasn't too bothered about that; just looked damp and...

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4Thank lauren_howie
Reviewed 2 weeks ago via mobile

I'm just about to check out having spent 4 days here. Never written a trip advisor review before as I feel the current rating for this hotel is under-rated. I expected an average hotel going on previous reviews but was very pleasantly surprised. Reception staff- I have probably dealt with about 4 or 5 of reception staff during my stay....

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Helpful?
Thank Sally K
Herne Bay, United Kingdom
Reviewed 13 December 2016 via mobile

Never stayed at a Best Western before so didn't know what to on expect. Reception area was above average with friendly and helpful staff. The bar and dining area were small although well equipped. Our room was very basic and small in comparison to some of the major operators. However, it was comfortable and fit for purpose.

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Helpful?
Thank Perry M
Donna L, Front Office Manager at BEST WESTERN PLUS Epping Forest, responded to this review

Thank you for your valued feedback. I am glad to hear that you liked our reception area and found the staff to be friendly and helpful. Our guests are very important to us and it is always nice to hear that we are providing a high standard of service. I am also pleased to hear that you found the bar...

East Anglia
Reviewed 11 December 2016

We booked into the Best Western Plus on the recommendation of our friends as we were spending my husband's birthday with them in the Wanstead area - the location was ideal. We arrived quite late on Saturday - the receptionist was very friendly and welcoming and even though we hadn't booked breakfast, she asked if we would like to book....

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Helpful?
Thank valandkarl
Donna L, Front Office Manager at BEST WESTERN PLUS Epping Forest, responded to this review

Thank you for your lovely feedback. I am so pleased that you enjoyed your stay with us and found the location convenient for your visit and also that you found our team to be friendly and welcoming. We do love our Christmas scene and tree in the Reception area and are pleased that you did too! I am very glad...

London, United Kingdom
Reviewed 1 December 2016

Second trip to this hotel on business. Friendly efficinet staff. Breakfast was good and I had supper in the restaurant - v good meat pie & gravy! Room was spotless bed and showere very good. Really is very good value for money.

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Helpful?
Thank Paula N
Donna L, Front Office Manager at BEST WESTERN PLUS Epping Forest, responded to this review

Thank you Paula for your lovely feedback. I am so pleased to hear that you enjoyed your stay with us and are a return guest to the hotel. It is always good to hear that our guests are made to feel welcomed by our team and provide with a high standard of service. I am also glad that you found...

Bristol, United Kingdom
Reviewed 30 November 2016 via mobile

I have stayed here reasonably frequently over many years and recent improvements have elevated the general standard of the hotel. The reception area is large and can be cold but with fully glazed frontage there is little that can be done. The restaurant area is small but with a bistro feel. Maybe the subdued lighting is a little too dim....

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Helpful?
Thank Ada1207
Donna L, Front Office Manager at BEST WESTERN PLUS Epping Forest, responded to this review

Thank you so much for your valued feedback. First of all let me thank you for returning over the years to our hotel and I am glad that you feel standards have improved. I will be sure to pass on your comments to the relevant departments regarding your restaurant experience, I am however glad that you enjoy your breakfast. I...

Ilkley, United Kingdom
Reviewed 28 November 2016

Review collected in partnership with Best Western GB
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Thank 664glenysh
Donna L, Front Office Manager at BEST WESTERN PLUS Epping Forest, responded to this review

Reviewed 27 November 2016 via mobile

I've stayed here 3 times over the past 12 months, each stay has been perfectly adequate with no major faults, breakfast is always very good too. I have found that the second floor is slightly tacky, outside room 201 for instance has some plaster cracked outside the room. This is just superficial and will not affect your stay however.

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Thank Nic P
Donna L, Front Office Manager at BEST WESTERN PLUS Epping Forest, responded to this review

Thank you Nic for your valued feedback. I am glad to hear that you enjoyed your stay with us and do return to us here at the hotel, I am also pleased that our varied breakfast buffet is to your liking. I apologise that you have noted some superficial damage in an area of the hotel and will be sure...

Margate, United Kingdom
Reviewed 26 November 2016

Pleasant hotel but a little too much grey in entrance which made it feel cold. Receptionist/Bar man was inexperienced and wasn't sure of check in but got there. Corridors on floors were grubby and need either new carpets or good clean. Room was fine biggest problem was the heating at night which made a continual noise and made it difficult...

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Helpful?
Thank Avcofdino2000
Donna L, Front Office Manager at BEST WESTERN PLUS Epping Forest, responded to this review

Thank you for your valued feedback. I am sorry to hear you had some issues on your arrival but am glad that this was resolved for you. I am glad however to hear that you found the staff to be helpful and would like to discuss with you further any issues you faced with the Front Desk team. I am...

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Room Service
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
A 99 en-suite bedroom recently refurbished hotel, The Best Western Plus Epping Forest is situated in the peace and quiet of ancient Epping Forest, just 25 minutes by Central Line tube from central London Oxford Street with all its theatres, shops and restaurants. There are **FREE CAR PARKING SPACES** for up to 80 cars. Also enjoy **FREE WI-FI** at the reception area and the bar area with BT sports channels. All rooms have Freeview, a hairdryer, trouser press and 24 hour room service. Other facilities include a lounge bar, Our Forest restaurant offers a selection of exciting dishes which can be complimented by some delightful wines from around the world. Our newly refurbished Statesman Suite, with its glass Atrium area overlooking Epping Forest, can hold up to 150 delegates or the same number for a dinner or reception. It can also be divided into three for smaller meetings or events. To the east of London is the Docklands with its financial heart at Canary Wharf and onwards to Bank and the O2 Arena. For the business traveller or delegate the North Circular A406, M11 and M25 are just minutes away and two airports, London Stansted and London City, are also within easy reach. ... more   less 

Additional Information about BEST WESTERN PLUS Epping Forest

Address: 30 Oak Hill, Woodford IG8 9NY, England (Formerly County Hotel Woodford)
Region: United Kingdom > England > Greater London > Woodford
Price Range: £48 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN PLUS Epping Forest 3*
Number of rooms: 99
Reservation Options:
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Also Known As:
County Hotel Epping
County Hotel Woodford
BEST WESTERN PLUS Epping Forest Woodford, Essex
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN PLUS Epping Forest staff and other travellers.
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over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Good location for London”
 of 5 bubbles Avcofdino2000, 26 Nov 2016 | Read review
“Any room overlooking the rear car park, although the road at the front of the hotel is not particularly busy.”
 of 5 bubbles Golfe217, 26 Nov 2016 | Read review
“Not Bad stay”
 of 5 bubbles Pindi1969, 18 Nov 2016 | Read review
“Check the room and facility”
  • Bathroom
  • Bedroom
  • Shower
  • Bedroom
  • Bedroom
 of 5 bubbles morhafa963, 11 Nov 2016 | Read review
“Dog friendly”
 of 5 bubbles MaryMc67, 26 Oct 2016 | Read review
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