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As a preface I come from Kingston and know the area well. This hotel is not well situated unless you have a car. Kingston itself is a brisk but pleasant 30 minutes walk away. Surbiton station with a very frequent and fast train service to...More
2 Thank carbine
Response from IHGCare, Guest Relations Manager at Holiday Inn London-Kingston SouthResponded 12 November 2015
Thank you for taking the time to write a review of your recent stay. It is regrettable that our room accommodations did not live up to your expectations. I would have preferred you had a better stay. Nevertheless, your comments are highly appreciated...More
We stayed one night on the first floor which was not good at all. Underneath our room was the function room and that had a party going on until 1am which was very loud so there was no chance to sleep through it. The manager...More
Response from Gagan S, General Manager at Holiday Inn London-Kingston SouthResponded 13 November 2015
Thank you for your feedback post your stay with us, I am saddened to learn that you didn’t have a comfortable night’s sleep
Please allow me to contact you via separate email in a hope of getting a chance to speak with you...More
Hotel is all new and looks fantastic, service is very average and needs a lot of improvement. Car park is a fair bit of a walk from the actual hotel, there is no access from the car park to the hotel. Didn't have much help...More
2 Thank Jasmin M
Response from Gagan S, General Manager at Holiday Inn London-Kingston SouthResponded 18 October 2015
Dear Jasmin M,
Thank you for your custom and feedback after your recent stay at the Holiday Inn, London Kingston South.
I am sorry that we did not come up to your expectations and appreciate your constructive feedback. I am grateful that you would give...More
We held a women's conference for 200 ladies at the Holiday Inn yesterday and it is safe to say we all had an incredible day. The hotel was able to cater for our every need and the staff were equally accommodating and friendly. The food...More
3 Thank Lisa P
Response from Gagan S, General Manager at Holiday Inn London-Kingston SouthResponded 12 October 2015
Dear Lisa P,
Thank you for your delightful feedback, we thoroughly enjoyed hosting your event at the Holiday Inn, London Kingston South and I am very pleased to know that we were able to delight you and the other attendees.
It was a pleasure to...More
Small rooms no minibar and plastic cup in the bathroom. It would have been nice is there was a free transportation to the station. The view from the room is not very special. The skybar is nog available, so no special views available.More
1 Thank JeannettedeJager
Response from Gagan S, General Manager at Holiday Inn London-Kingston SouthResponded 2 October 2015
I am sorry to hear that we fell short of your expectations.
All our executive rooms have the Thames River View with a balcony to enjoy and the hotel’s location is only a 10-12 minute walk or a 3 minute cab ride to...More