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DoubleTree by Hilton Cadbury House

Cadbury House Frost Hill Frost Hill, Congresbury BS49 5AD England
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Traveller (1104)
Room & Suite (371)
Dining (73)

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About

#1 of 1 hotels in Congresbury
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Service
Value
Welcome to DoubleTree by Hilton – Cadbury House, the South West’s newest four Star 132 Bedroom contemporary boutique Hotel & Spa. Cadbury House is a stunning venue set within rolling English countryside, making it the ideal backdrop for your Wedding, Private Party, Business Event, Spa Break or Dining Experience. Cadbury House is in a convenient location and is only minutes away, from the M5 motorway, Bristol airport and Bristol City Centre.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Board games / puzzles
Highchairs available
Paid public parking on-site
Parking
Wifi
Hot bath
Indoor pool
Heated pool
Yoga classes
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Kids' meals
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Massage
Steam room
Baggage storage
Concierge
Newspaper
Non-smoking hotel
Outdoor furniture
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Housekeeping
Room service
Safe
Telephone
Flatscreen TV
Complimentary toiletries
Wardrobe / wardrobe
Iron
Private bathrooms
Wake-up service / alarm clock
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Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Modern
Languages Spoken
English, French, Spanish, Polish and 1 more
3,457Reviews35Q+A100Room tips

Reviews
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HillwalkerandDog wrote a review 8 Mar
Nottingham, United Kingdom37 contributions21 helpful votes
Booked for 2 nights mistake by hotel meant I had to move to a different hotel. Very inconvenient and made a business trip rather trying. Evening meal good although slow, cooked breakfast was very tired. Room good, although a bit warm even with windows open.
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Date of stay: March 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cadbury Team , Other at DoubleTree by Hilton Cadbury House
Responded 6 days ago
Thank you for taking the time to leave us a review. Your comments have been passed on to the relevant departments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Laura L wrote a review 5 Mar
England, United Kingdom31 contributions2 helpful votes
Lovely room, with modern decoration and very clean. I would personally not come here for a spa day as sadly the pool had loads of kids in (mainly on the Sunday morning, Saturday afternoon was okay), but I would absolutely recommend staying here for a night as you get to then use the spa facilities as part of the stay and this was definitely worth it! The £7.50 for parking I don’t really understand as you’ve already paid enough but unsure if that’s because it’s separately owned.. My partner and I did room service and it took an hour, although it was a Saturday evening… but when it did arrive my steak hadn’t came with the sauce it was meant to and my partners burger didn’t come with the onion rings. When we told the front desk this the next morning, they didn’t do any discount and I feel a nice touch would have been a discount. They also tried to slightly overcharge us for the food! However, overall the stay was pleasant and the staff were all lovely and friendly and the spa was a standout, particularly the outdoor hot tub!! I would recommend a night or 2 stay here.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cadbury Team , Other at DoubleTree by Hilton Cadbury House
Responded 6 days ago
Thank you for taking the time to leave us review. Your comments have been passed on to the relevant departments.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rhys M wrote a review Feb 2024
3 contributions
Let me start by saying we stay at this hotel regularly. It has been a favourite of ours for about 6/7 years. The hotel and grounds are beautiful. So for a valentines getaway we booked the hotel and saw a suite called the ‘Panoramic Suite’. We arrived yesterday to great disappointment. Bearing in mind there is only a single suite in the entire hotel called ‘The panoramic suite’ All the rooms we have stayed in over the years have had great views of the grounds, ponds and water feature. So we expected good things. The ‘panoramic’ view is of the car park with a snippet of the garden.. False advertising at its best.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Avoid the panoramic suite
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cadbury Team , Other at DoubleTree by Hilton Cadbury House
Responded 2 weeks ago
Thank you for taking the time to leave us a review. Your comments have been passed on to our management team. Kind regards, Cadbury House
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Fearless12970179420 wrote a review Feb 2024
6 contributions
Lovely building was greeted with warm smile n warm chocolate cookies. Amelia checked us in ,, breakfast was lovely n room too. Views beautiful,, you have to pay £7,50 a night for parking wich isn’t bad , Tracey booking manager absolutely lovely gem of a lady realy helpful n knowledgeable. Spoke to her prior to booking & meet her whilst staying there. Great local knowledge,, & lovely n helpful. Made us feel right at home. & same when we was in for breakfast girls all lovely. , Tracey checked us out & helped us with possibly re booking with my brother in law who’s disabled. Fantastic stay. Will definitely return well done guys
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Ask if your gf or have any dietary issues
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cadbury Team , Other at DoubleTree by Hilton Cadbury House
Responded 2 weeks ago
Thank you for taking the time to leave us a review. Your comments have been passed on to the team along with your personal mentions. We look forward to welcoming you back to the hotel in the near future. Kind regards, Cadbury House
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Marc A wrote a review Feb 2024
5 contributions1 helpful vote
In the end we actually had a nice time and experience. Our room was lovely, staff were great and the location was ideal. However, for the price (£163 per night) I was somewhat taken-a-back by the room and the view. The room was not as nice as I thought it was going to be and the view was of the main car park. Also, the TV was broken and had white marks/lights burnt in. I complained and to be fair the staff were great and moved us to a really nice room. In the end we had a lovely time. My top tip would be to ask for a room on the top 2 floors, from number 1 to 19. That way you should not see too much of the car park. Overall I would highly recommend this hotel.
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cadbury Team , Other at DoubleTree by Hilton Cadbury House
Responded 4 weeks ago
Thank you for taking the time to leave us a review. Its great to hear that our team were on hand to assist with the issues you experienced and enhanced your guest experience. Kind regards, Cadbury House
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Huggy Bear wrote a review Feb 2024
South Kensington, United Kingdom35 contributions58 helpful votes
From the moment we checked in and throughout our stay, everything staff member we encountered had an extremely pleasant demeanour and attitude. The rooms were clinically cleans and extremely comfortable. We hadn’t stayed here for over 10 years, the decor has been updated and the gym was well equipped. I would definitely stay here again.
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Date of stay: February 2024Trip type: Travelled as a couple
Room Tip: Parking is currently £7.50 per night for guests.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cadbury Team , Other at DoubleTree by Hilton Cadbury House
Responded 12 Feb 2024
Thank you for taking the time to leave us a review. Your kind comments have been passed on to the team. We look forward to welcoming you back in the near future. Kind regards, Cadbury House
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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RLH wrote a review Jan 2024
London, United Kingdom14 contributions11 helpful votes
Used a virgin experience days, which was £110 for 2 people, which included access to gym and spa and "lunch for two" The spa facilities were good, but they were so full it meant that you had to queue for the sauna /steam room for over 10 minutes. This was mismanaged and overbooked, which meant that only little time was actually utilised in the spa. The "lunch for two" was straight false advertising. This was half a pizza per person. That's right, a 6-inch pizza per person. It is ludicrous that they advertised this and would definitely not recommend it. Personally, it was falsely advertised and not worth the money.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Avoid the spa and lunch "deal"
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cadbury Team , Other at DoubleTree by Hilton Cadbury House
Responded 25 Jan 2024
Thank you for your feedback I have passed this to our Management team. Kind Regards, Cadbury Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Donna W wrote a review Jan 2024
1 contribution
Stayed for my birthday what a lovely hotel beautiful grounds shame the main restaurant was closed so only had the option of the steak house I am vegetarian and had my grandson with me whom wouldn't eat steak as he is 2 so went to the pasta restaurant on the grounds which was ok food wasn't great and cost 81 pounds which I thought was over priced for the food we ate but didn't spoil our stay pool area was perfect loveley children pool area my grandson loved the staff were amazing reception was extremely helpful and couldn't do enough for us will definitely stay again and hope the main restaurant will be open to try
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cadbury Team , Other at DoubleTree by Hilton Cadbury House
Responded 25 Jan 2024
Thank you for taking the time to leave a review. I'm delighted to hear you enjoyed your stay with us and we hope to be able to welcome you back soon. Kind Regards, Rebecca Guest Services Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Happyplace1963 wrote a review Jan 2024
Brentwood, United Kingdom52 contributions63 helpful votes
Hotel set in lovely grounds We stayed in a suite on the 7th floor and it was amazing. Very modern with large bath beside the bed! Spotlessly clean and bed was extremely comfortable. Everything looked brand new and I loved the grey silver decor! Would have given 5 stars except for the breakfast experience. Worst I have ever had at a Hilton (Diamond member). Unfortunately the main restaurant and bar was closed for a week for essential renovations. We understand this has to happen but we should have been told on booking. Breakfast was served in an alternative dining room which was hard to find (hotel is staggered on many levels and signage was very poor). For a Hilton the layout and choice was poor. Cooked breakfast was barely warm under the inadequate burners. It really let our stay down. I would definitely return to this hotel for the venue and super room and hopefully would get the wonderful Hilton breakfast experience we usually experience.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip: Remember to enter your car registration in at reception or you will get a parking fine (there is...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cadbury Team , Other at DoubleTree by Hilton Cadbury House
Responded 25 Jan 2024
Thank you for your feedback, I am disappointed to read your other comments, I can assure you this is not our normal standard. We hope to be able to welcome you back again soon.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Rita N wrote a review Jan 2024
2 contributions
We was greated by Anyus who has welcomed us before and he’s amazing so polite and attentive and then we had a meal which let the stay down only until Megan and Peter turned everything around. We couldn’t ask for better staff to help us. I want to say a massive Thankyou to Anyus and Sam on reception (Sam is the nights) and Peter especially for being amazing and also Megan!
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Date of stay: January 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Cadbury Team , Other at DoubleTree by Hilton Cadbury House
Responded 25 Jan 2024
Thank you for your feedback, I am disappointed to read your other comments, I can assure you this is not our normal standard. Your special mentions have been passed onto the team. We hope to be able to welcome you back again soon. Kind Regards, Cadbury Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
£93 - £130 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
doubletree by hilton bristol south - cadbury house hotel congresbury, cadbury hotel health
LOCATION
United KingdomEnglandSomersetCongresbury
NUMBER OF ROOMS
132
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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DOUBLETREE BY HILTON CADBURY HOUSE - Updated 2024 (Congresbury)

Frequently Asked Questions about DoubleTree by Hilton Cadbury House
Which popular attractions are close to DoubleTree by Hilton Cadbury House?
Nearby attractions include North Somerset Bird of Prey Centre (0.3 miles), Cadbury Garden Centre (0.4 miles), and St. Mary the Virgin (0.6 miles).
What are some of the property amenities at DoubleTree by Hilton Cadbury House?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Cadbury House?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at DoubleTree by Hilton Cadbury House?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at DoubleTree by Hilton Cadbury House?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to DoubleTree by Hilton Cadbury House?
Conveniently located restaurants include Heather's coffee shop, The Star - Pub & Carvery, and The Butchers Arms.
Are there opportunities to exercise at DoubleTree by Hilton Cadbury House?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at DoubleTree by Hilton Cadbury House?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Cadbury House offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at DoubleTree by Hilton Cadbury House?
The staff speaks multiple languages, including English, Spanish, French, Polish, and Romanian.
Are there any historical sites close to DoubleTree by Hilton Cadbury House?
Many travellers enjoy visiting Clevedon Pier and Heritage Centre (4.8 miles), Clevedon Court (4.1 miles), and Clevedon Clock Tower (4.3 miles).