Western Hotel - Ghayathi
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Western Hotel - Ghayathi

Al Ruwais - Ghayathi Road, Ghayathi 79475 United Arab Emirates
We stayed for one day it was memorable specially thanks for Ms Caterin  from front office team. She make us memorable moments, We really love it.  Food was amazing all cuisine we found. Definitely we will come back again.
Traveller (206)
Pool & Beach (22)
Working desk and sofas
Room & Suite (21)
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About

4.5
#1 of 1 hotels in Ghayathi
3.8 of 5 bubbles
Location
4.5 of 5 bubbles
Cleanliness
4.4 of 5 bubbles
Service
4.2 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Western Hotel-Gayathi offers a tranquil hideaway experience, set in the outskirts of Abu Dhabi Western Region across the desert plains and landscape garden. The hotel features 248 rooms and suites offering stylish rooms, dining venues, meeting room and recreational activities.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Babysitting
Airport transportation
Parking
Wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Children Activities (Kid / Family Friendly)
Kids club
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Concierge
Dry cleaning
Laundry service
Ironing service
Room features
Air conditioning
Housekeeping
Room service
Safe
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Business
Languages Spoken
Arabic, Filipino, Hindi

Location

Al Ruwais - Ghayathi Road, Ghayathi 79475 United Arab Emirates
Name/address in local language
Getting there
Abu Dhabi Intl Airport
122.7 mi
See all flights
1 Restaurant
within 5 miles
294Reviews2Q+A31Room tips

Reviews
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Detailed Reviews
Thomas P wrote a review Feb 2020
Bangor, United Kingdom14 contributions28 helpful votes
5.0 of 5 bubbles
The Western Hotel is a very good business facility for the traveler. It is ideally situated in Ghayathi. The hotel is very clean, excellent WiFi and caters for the traveler and also long stay guests. Nothing is too much trouble and the housekeeping, catering and restaurant staff are very polite, nothing is too much trouble. In particular the restaurant Captain Addissu was extremely helpful sorting out dietary needs. The reception staff are welcoming and will manage all your requirements. This is my second business trip and was welcomed with open arms. Thank you. Tom
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Date of stay: February 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Analyn Shah, Owner at Western Hotel - Ghayathi
Responded 4 Oct 2020
Dear ThomasP454, Thank you for choosing to stay at Western Hotel Ghayathi as one of your ideal destination in Abu Dhabi and for taking the time to write your feedback about our property. Thank you very much indeed for your lovely comments following your recent stay with us, we delighted to hear all this lovely works you shared regarding the cleanliness of our hotel, for our excellent WIFI and for being polite of our restaurant staff We are glad to know that we satisfied you in all the aspect of Service from Reception , Housekeeping and restaurant staff. Your comments are very important to us and we truly appreciated. It is a great encouragement for us to continue our great service to exceed guests' expectations and standards Once again thank you and we love to welcome you back on your next visit with us. Best regards, Gopi Krishnan Hotel Manager – Western Hotel – Ghayathi
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Savio D wrote a review May 2021
Abu Dhabi, United Arab Emirates3 contributions1 helpful vote
5.0 of 5 bubbles
Some hotel properties just take you by surprise and such was our experience at the Western Hotel at Ghayathi. From the cleanless of the room to the warmth of the staff every moment was just an absolute pleasure. A BIG thank you to the executive Chef Peter Gomez for preparing a special biryani that tasted absolutely fantastic 10/10, the restaurant Manager Harender who kept on going out of his way to make sure everything was well organised, the restaurant team Prasanthika & Dilshan who were always glad to serve and lastly the sweet receptionists who were very courteous and welcoming. An amazing team of people working at the Western Hotel. I highly recomend this hotel for travellers who are looking for getaways that give you peace of mind, enjoyment and value for money.
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Date of stay: May 2021
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, General Manager at Western Hotel - Ghayathi
Responded 19 May 2021
Dear saviod223 May I first thank you for taking the time to express your feelings towards your experience by staying at Western Hotel Ghayathi during EID holidays Staycation. I was delighted to know that we meet your expectation for providing you an amazing stay with us, it is really appreciated all your lovely comments about the cleanliness of our specious rooms allocated to you and specially for sharing your feedback about our team. Your comments are important to us and appreciated. Definitely will share your feedback to all the team members to continually inspire them as we aim to continually exceed our guests’ expectations. Best regards, Gopi Krishnan Hotel Manager Western Hotel – Ghayathi
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kramci wrote a review Jan 2022
Abu Dhabi, United Arab Emirates4 contributions
5.0 of 5 bubbles
We checked in for 3 days and 2 nights with the Romantic Package. As we requested the Romantic arrangements must be set on our 2nd day since that is our anniversary. When i informed the reception to prepare the Romantic arrangements while we are taking our breakfast they told me it takes quite a while around 3 hours so I told her there is no way we can wait that long and no place to stay since we can’t swim in 16degrees temp that morning. As an exchange of the arrangement they gave me a 3 red roses flowers, a heart shapes cakes and a basket of fruits which is quite nice (but it is really nicer if they gave a bouquet of flowers in exchange with the flower room arrangements and not only 3 red roses😉).
But all in all our stay there are great away from the busiest day in the city, a quiet place to relax, destress, and to recharge. From the reception which very accommodating and friendly to the restaurant, the waiter are very pleasant and respectful to serve to the chef which is he made a nice gesture to us by making and giving us pizza on dinner when he saw that my picky eater boy has nothing to chose what he’ll gonna eat but only a white rice and a lemon steamed fish. We told hom that he only ate Margheritta when he asked what flavor of pizza he likes then when they serve the pizza there is a fresh sliced tomatoes on top which my picky eater son doesn't like again which i told him just give it a try and i will removed the tomato on top. When he tasted it it really surprise us coz he likes the pizza so my daughter tried it too and she told us it is really good coz it is freshly made then the family of ate the pizza and it is really good, KUDOS to the chef which i forgot our name and from tje waiter on that night he made a good gesture too by telling us if we want to have some sweets snack going back to our room and he get a disposable container and ask my daughter what sweets from from the buffet she wants and even the pasta too which i found out late that there is a live pasta station in the corner of the resto.
The only thing that we didn’t like it is the wifi signal it keeps on lagging. The hotel also are very clean and well maintained.
But overall stay was EXCELLENT and my kids are requesting to go back on their spring break.
BTW, i also want to commend Kathleen who manages our booking she did a great job too.
So from the reception staffs, restaurant chef and staffs, reservation and to the whole team of Western Ghayati keep it up (apologies for not mentioning their names coz I am very forgetful in remembering names🤭☺️✌🏻). To the management you are lucky to hired people like them.
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Date of stay: January 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, General Manager at Western Hotel - Ghayathi
Responded 9 Feb 2022
Dear kramci, Thank you for choosing to stay at Western Hotel Ghayathi and for taking the time to share your feedback on your recent stay with us. We really appreciate all your kind words about your stay experience with us and we are delighted to know that we made your stay excellent and we made you satisfied on the service we provided and special thanks for appreciating our staff and whole team of Ghayathi. It was a great pleasure to us when our guests leave their compliments about their stay. your commendations will surely be shared with them Once again, thank you and looking forward to welcome you again in the near future. Best regards, The Management Western Hotel – Ghayathi
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glennrosser9 wrote a review Jan 2020
United Kingdom79 contributions24 helpful votes
3.0 of 5 bubbles
The hotel rooms are all on the ground floor and all corridors have the same lay out so really easy to get lost and to find your room.
Sorry but the hotel requires closer supervisor when it comes to food preparation - breakfast food is cold and the toaster belongs in a museum, the salary requires more attention.
The room without a view - approx 2 meters away from my window I see the next builder room window, not something I really want to see. The deluxe room is fine although the small fridge is on the floor so very difficult to open and retrieve anything from it.
There is a walk in shower which when you are having a shower the floor becomes slippery and could be dangerous, the shower door allows water to pass so the floor becomes like your own private swimming pool, really not ideal.
The staff are helpful and attentive, thank you all.
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Date of stay: January 2020
2.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
Room Tip: Nothing really, you get what you get.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Analyn Shah, Owner at Western Hotel - Ghayathi
Responded 4 Oct 2020
Dear glennrosser9, Thank you for choosing to stay at Western Hotel Gayathi and for taking the time to share your feedback on your recent stay with us. We noted all your observations about the food preparation and about the room , we will look in to this and address it to the concerned person . Our aim is to provide a great service to exceed our guest expectations and standards. Once again thank you so much for staying with us, we are looking forward to welcoming you back at Western Hotels. Best regards, Gopi Krishnan Hotel Manager – Western Hotel – Ghayathi
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Nivedita wrote a review Dec 2020
United Kingdom11 contributions18 helpful votes
+1
3.0 of 5 bubbles
We booked for 1 night, for 2 adults and 2 kids. Its just an average hotel being a 3 star category. We had alacarte for lunch and have to highlight the vegetarian pizza wwas amazing. Wished the buffet had similar taste and presentation. As half board includes buffet breakfast and dinner, the choices were extremely not appetizing. The staffs were extremely helpful and went beyond their way to make us happy. Especially Prasanthika at the Pearl restaurant showed perfect guest service during dinner. And Bukola(perhaps the name is wrong) during breakfast service was great too. Kudos. We were upset about the pool temperature not being maintained due to some technical problems. It was super cold
After rasing the concern the rooms division manager apologised, though these things should be informed to guests before check-in. Overall the staffs were nice.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
kat kat wrote a review Aug 2021
12 contributions
+1
3.0 of 5 bubbles
Positive points were that the staff at the reception are warm and welcoming. The bedroom was spacious and clean which compensated for the lack of view in the ground floor. However, this provides good privacy especially for ladies.

The room comes with a small fridge and an electric kettle.
Safety deposit box is available to store valuables.
They have a room dedicated for disabled persons equiped with alarm and wheelchair accessible bathroom/toilet.

They have a gym and nice pool as well as a basketball court within the premises. However no services offered for spa or massage.

Moreover, the food served in the restaurant was not that promising. There is a small cafe in the lobby which was also selling cakes and ice cream which can helpful for late night cravings.

Wifi connection is quite bad so having your own data quite helps. You may be disappointed if you need to attend an online meeting using the hotel wifi as it is very unstable.

The rooms are not very soundproof. It is easy to be disturbed if there is loud chatting in the next rooms or along the corridors during the evening, especially when guests are coming back from their evening shifts. May benefit more if they invest on sound proofing their rooms more to provide a more resting atmosphere for guests.
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Date of stay: August 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, General Manager at Western Hotel - Ghayathi
Responded 13 Sept 2021
Dear glitteredscrubs16, Thank you for choosing to stay at Western Hotel Ghayathi and for taking the time to write your feedback about our property. We sincerely regret that we did not meet your expectations. Your comments are important to us and rest assured that we will do necessary action to improve our service and hope to see you again in the near future. Best regards, Gopi Krishnan Hotel Manager Western Hotel – Ghayathi Western Hotel – Ghayathi
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junel l wrote a review Dec 2020
Abu Dhabi, United Arab Emirates1 contribution
5.0 of 5 bubbles
I really love to stay in this hotel, i stay for almost three months and i felt sad to leave. i really appreciate the management for taking care of us, i felt this hotel as my family. sorry for my colleagues who always complained for the food delivery but let me share you the excellent improvement we really felt the improvement when new guy in restaurant who always sorting out our issues its not me but i just heard from my colleagues taking in our buss that the Nigerian guy was really professional i think its matew or matow sorry i cant remember.
I would like to share my best ever experience in this hotel that whenever you came back from work a very pretty smile and warm welcome from the reception Lizel a very energetic and not getting tired of grating us everyday, and i was surprise that room attendant started to great me when im entering my room one guy rabindra great me and even he ask me is there anything i can assist you? did you place you order for dinner? let me help you to follow up 'its a wow and really i felt so special' and note its first time that one room attendant great me that way thats why i really look in to his name badge to know his name.
all this kind of experience and hospitality you will only feel in this hotel - western Hotel Ghayathi",
i really love love love this hotel but not because of facilities but because of the staff and the management.
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Date of stay: November 2020
5.0 of 5 bubblesRooms
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, General Manager at Western Hotel - Ghayathi
Responded 14 Dec 2020
Dear 799junell Thank you for choosing to stay at Western Hotel Ghayathi and for taking the time to write your feedback about our property. It was a great pleasure to us when our guests leave their compliments about their stay. We really appreciate the compliments and lovely words about our staff particularly to Mathew Liezel, and Rabindra. Thank you for sharing your experience with us and I am glad to know that you felt the hospitality in our hotel , appreciate your admiration to our staff and management It is a great encouragement for us to continue our great service to exceed guests' expectations and standards Once again thank you and we love to welcome you back on your next visit with us. Best regards, Gopi Krishnan Hotel Manager – Western Hotel – Ghayathi
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Markus W wrote a review Jul 2021
2 contributions1 helpful vote
5.0 of 5 bubbles
During the last four weeks this hotel was a second home for me.
The location little outside and the architecture of the building makes the rooms quite and specially enjoyable. The bed is very comfortable.
The staff is absolutely helpful, courteous and very friendly.
Special thanks to the two amazing ladies at the reception and to my great waiter in the restaurant for their outstanding work.
I'll be coming back!
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Date of stay: July 2021Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, General Manager at Western Hotel - Ghayathi
Responded 19 Jul 2021
Dear markuswN3444EB,, Thank you for choosing to stay at Western Hotel Ghayathi and for taking the time to share your feedback about our property during your recent stay with us. I am glad to know that you had a great service experience. Thank you so much for your kind words of appreciation for hotel staff and facilities. Your commendations will surely be shared with them. We would love to have you as our guest again. We look forward to the pleasure of welcoming you back. Best regards, Best regards, Gopi Krishnan Rooms Division Manager Western Hotel – Ghayathi
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joan wrote a review Dec 2020
2 contributions
5.0 of 5 bubbles
I ordered a cake from western hotel ghayathi. Their cakes are very nice especially the blackforest and red velvet. Mr. Matthew was the one who assisted me with my queries, he was very approachable and responded to my messages even he was on a meeting that time and also Mr. Dilshan the one who brought the cake to me, he was respectful. The receptionist named Ms. Liezel, she was very accommodating and such a professional receptionist. She made sure that she welcomes the guests warmly. Overall, I have experienced a good treatment from their staffs. Superb!
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Date of stay: December 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Mary wrote a review Feb 2021
1 contribution
5.0 of 5 bubbles
The Manager of Western Hotel Gayathi, Mr Abanoud, is very approachable and kind. He is always ready to listen to your request and will surely grant it as soon as he can.
Also, all the staff, included the receptionist, room service and housekeeping are very easy to talk to and accomodating.
Therefore, this hotel is highly recommendable.👌
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Date of stay: February 2021Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Management, General Manager at Western Hotel - Ghayathi
Responded 4 Feb 2021
Dear Ms. Mary, Thank you for choosing to stay at Western Hotel Ghayathi and for taking the time to share your feedback about our property during your recent stay with us. I was delighted to read your feedback about our team and certainly appreciate it. It is always our top priority to provide our guests high-quality of services to make to their stay more pleasant and comfortable. Once again, thank you so much for staying with us and we look forward to welcome you back in Western Hotel Ghayathi on your next visit. Best regards, Gopi Krishnan Hotel Manager Western Hotel – Ghayathi
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Arun Alex Elengical asked a question Jun 2018
Sharjah, United Arab Emirates3,725 contributions318 helpful votes
Do you have alcohol been served in this hotel
BLESSY UNNI wrote a tip Dec 2023
Sharjah, United Arab Emirates1 contribution
5.0 of 5 bubbles
"there are veryyy few restaurant options near the hotel and Panoor restaurant in the LULU mall is an absolute NOOOO NOOOO. Burger hut and Faw"
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Farhat F wrote a tip Jul 2023
1 contribution
5.0 of 5 bubbles
"Feed the poor kitties 😸 "
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christopher c wrote a tip Jun 2023
1 contribution
5.0 of 5 bubbles
"Budget friendly, good service and staff. Always they will help for your needs. "
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Jorge Perez wrote a tip May 2023
Terrassa, Spain2 contributions
5.0 of 5 bubbles
"If you come tired from work and want to gain some time, you can order your food in the restaurant and they will call you back when ready."
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abd elsalam B wrote a tip Nov 2022
1 contribution
5.0 of 5 bubbles
"Use the bus will make it more is inside Ghayathi "
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Not the right property for you?
There are more places to choose from in the Ghayathi area.
PRICE RANGE
£53 - £87 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Gayathi Hotel
LOCATION
United Arab EmiratesEmirate of Abu DhabiGhayathi
NUMBER OF ROOMS
248
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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WESTERN HOTEL - GHAYATHI - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Western Hotel - Ghayathi
What are some of the property amenities at Western Hotel - Ghayathi?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
What food & drink options are available at Western Hotel - Ghayathi?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Western Hotel - Ghayathi?
Yes, free parking is available to guests.
Are there opportunities to exercise at Western Hotel - Ghayathi?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Western Hotel - Ghayathi have airport transportation?
Yes, Western Hotel - Ghayathi offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Western Hotel - Ghayathi?
Yes, dry cleaning and laundry service are offered to guests.
Does Western Hotel - Ghayathi offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Western Hotel - Ghayathi?
The staff speaks multiple languages, including Hindi, Arabic, and Filipino.
Is Western Hotel - Ghayathi accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.