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Gran Melia Palacio de Isora Resort & Spa

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Gran Melia Palacio de Isora Resort & Spa
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6,392 Reviews from our TripAdvisor Community

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There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
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Showing 3,854: English reviews
Wales
Reviewed 10 March 2013

We stayed at this hotel in November. The hotel is absolutely beautiful and very relaxing. We had a lovely ground floor room with a bali-bed in the garden. The only downside was that the room was a little bit dark. The lighting in the room is low, obviously to keep a relax feel, which is lovely until you decide that...

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2Thank Fairy-bubble
CARDIFF, WALES
Reviewed 9 March 2013

Most beautiful hotel I've ever seen with wonderful public areas. The bedrooms are excellent too as well as you pick the right sort. The twin/double deluxe rooms are fine for couples or for a couple and a baby in a cot. Any larger family group needs a suite. The restaurants are very good but they won't let you order a...

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6Thank paul o
Sunderland
Reviewed 9 March 2013

We were looking forward to our Sensatori experience but it wasn’t as expected. On arrival at Tenerife airport we waited with other couples for about ten minutes for the Thomson reps to find a coach, then we sat on the coach for about 45 minutes waiting for further holiday makers from other Thomson flights. Finally we arrived at the hotel...

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2Thank Sunjo
Crawley, United Kingdom
Reviewed 9 March 2013

Just returned from our 2nd visit to this hotel, still as good as the 1st time, hotel very clean we took advantage of 20 euro discount on 2 days by not having room cleaned which works well, not a problem booking into the restaurants ate in the Club Ocean 5 nights food very good and lots of choice, great fillet...

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2Thank reader21
Helsinki, Finland
Reviewed 9 March 2013

Had a sunny week here in the mid of winter. Perfect hotel to stay when you only want to relax. Nice staff, good choices of restaurants. Buffet good with many choices. Seated in the Princess Area was thoughtful of friendly staff, far away from children. Not that children disturbes, but choosed the Hotel for relax, tranquility and no discolife. Awesome...

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Thank annika637
Pablo Q, eGuestexperience at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Annika637, We would like to thank you personally for sharing on Tripadvisor your kind feedback about your stay at Gran Melia Palacio de Isora. I am very glad to hear that we have been able to meet your expectations and that our friendly staff has contributed to a wonderful holiday in our hotel. It is a great pleasure to...

Lowestoft, United Kingdom
Reviewed 6 March 2013

This was our second visit here as we were so impressed the first time 2 years ago. well,it all started to go wrong on the flight over to Tenerife,Thomson seem to be going down the Ryanair route with charges for everything,overpriced drinks and snacks etc... We arrived at about 11pm,the transfer was good and welcome and check-in at the hotel...

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5Thank timandkathy
Newbury
Reviewed 6 March 2013 via mobile

Just back from our 2nd stay at Sensortori Thomson resort. One of the best hotels we've stayed in - rooms are to high standard. Choice of food fab. Couldn't recommend this hotel any higher. The Infinity pool is amazing. There is plenty of choice in terms of where to sunbathe - various pools and a variety of activities available for...

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Thank NewburySkyBlue
Pablo Q, eGuestExperience at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear NewburySkyBlue, Thank you for having chosen Gran Meliá Palacio de Isora during your holidays in Tenerife and for your kind post. Your honest opinion can be an invaluable reference for other customers who are thinking of staying with us, for this reason we really appreciate the time that you have taken for publishing your experience on Tripadvisor. We hope...

Edinburgh, United Kingdom
Reviewed 4 March 2013

We paid extra for a garden or sea view room. What a joke. We were given a room in the dingiest part of the hotel which by the way it appears sensatori have most of their rooms. It was like being in a basement. Not what you would expect from a "5 star" hotel. The sensatori team couldn't care less...

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8Thank beckymw
Cornwall
Reviewed 4 March 2013

My husband and i stayed here for our honeymoon last August i cannot recommend this hotel any more. The rooms are large with massive beds and lovely and clean bathrooms. and ours had a balcony with views towards the ornamental ponds. The staff are so helpful and friendly and go out of your way to help. The food selction is...

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Thank Jemma G
Pablo Q, eGuestExperience at Gran Melia Palacio de Isora Resort & Spa, responded to this review

Dear Jemma G First of all we appreciate that you taking the time to write a review about your experience on TripAdvisor, in order to make it known that we have made a positive difference at Gran Meliá Palacio de Isora. It is truly a pleasure for us to learn that you enjoyed your vacation here at the Gran Meliá...

UK
Reviewed 3 March 2013

An excellent hotel to consider in Tenerife if you want modern, quiet surroundings in a large hotel. Excellent size bedrooms with wonderful bathroom products. Very clean & good idea for guests to receive spending credits if they chose not to have their room cleaned. Food very good although disliked the booking procedure for trying to book the Italian a la...

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1Thank NIKKI13172

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Breakfast included
  • Bar/Lounge
  • Beachfront
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The natural beauty of Tenerife combines with an intense passion for service in the most superior luxury hotel on the island. With the Atlantic Ocean at its feet and the majestic Teide as a backdrop, the stunning scenery and eternal spring climate allows the Gran Meliá Palacio de Isora to provide guests with endless magical moments. The hotel has taken care of everything down to the very finest detail in each of its rooms, creating a personalised setting to ensure your total satisfaction. Imagine the experience of viewing the sun setting over the ocean from one of the magnificent rooms in this fantastic resort, the best 5 star hotel in Tenerife. ... more   less 

Additional Information about Gran Melia Palacio de Isora Resort & Spa

Address: Avenida Los Oceanos s/n, 38686 Alcala, Guia de Isora, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Guia de Isora > Alcala
Price Range: £146 - £375 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Gran Melia Palacio de Isora Resort & Spa 5*
Number of rooms: 578
Reservation Options:
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Also Known As:
Gran Melia Palacio De Isora Hotel Alcala
Gran Melia Guia De Isora
Palacio De Isora Gran Melia
Gran Melia Palacio De Isora Resort & Spa Tenerife/Guia De Isora
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Questions & Answers

Here's what travellers have asked, with answers from Gran Melia Palacio de Isora Resort & Spa staff and other travellers.
399 questions
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Questions? Get answers from Gran Melia Palacio de Isora Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“For families you want to be located near the family pool (7) - See map attached”
 of 5 bubbles V5425PBmattr, 27 Mar 2017 | Read review
“Find out what time to expect the maids. If "sometime before 5pm" bothers you, ask for a more specific time. They'll be happy to oblige.”
 of 5 bubbles lynnbM6387ZA, 22 Mar 2017 | Read review
“sorry did not leave one!”
 of 5 bubbles scottmoncrieffh, 22 Mar 2017 | Read review
“Perfect. Standard of cleanliness outstanding & staff very unintrusive.”
 of 5 bubbles T7967VCstephent, 20 Mar 2017 | Read review
“Ask for a room on a high floor with a partial or full sea view”
 of 5 bubbles JanisCarole, 18 Mar 2017 | Read review
5 of 5