We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gran Melia Palacio de Isora Resort & Spa

Save
Traveller (4203)
Room & Suite (900)
Pool & Beach (775)
Overview
  • Excellent62%
  • Very good23%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“infinity pool”(573 reviews)
“family pool”(332 reviews)
“market grill”(394 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
Offers from Gran Melia Palacio de Isora Resort & Spa
Special Offer: SummerSavings - 35%
Hotel deals
Offers from Gran Melia Palacio de Isora Resort & Spa
Special Offer: SummerSavings - 35%
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (7,521)
There are newer reviews for Gran Melia Palacio de Isora Resort & Spa
See the most recent reviews
Filter reviews
4,472 results
Traveller rating
2,647
1,052
478
168
127
Traveller type
Time of year
LanguageEnglish
More languages
2,647
1,052
478
168
127
Show reviews that mention
All reviewsinfinity poolfamily poolmarket grillbuffet restaurantpiano bargarden roomred levelbeautiful hotelsensatori guestssalt waterbooking systema la carte restaurantsthe wow factorclub oceanwaiter servicepirate shipthe sofa bed
FilterEnglish
Updating list...
711 - 715 of 4,472 reviews
Reviewed 17 February 2017 via mobile

I have just returned from a week at this Hotel - travelled with Thomson Holidays, as this falls into their Sensatori range. My board arrangement was Full Board Plus which meant all my meals were included (unless I wanted to eat at one of the...More

3  Thank julieg65
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 19 February 2017

Dear Ms. Julie G, I would like to begin by thanking you for choosing Gran Meliá Palacio de Isora for your holiday. There is nothing more rewarding than knowing that our dedication to the service excellence and to create memorable stay is appreciated. We are...More

Reviewed 17 February 2017

my husband and two small children stayed here in january when it was quiet. the staff were great, the rooms were lovely , and the restaurants we tried were most enjoyable. fave restaurant we ate in most lunchtimes (it was included in the full board)...More

3  Thank C J
Response from Álvaro C, RedGlove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 2 March 2017

Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday and for sharing our experience with us. We truly regret if some aspects of your experience did not meet your expectations, and if the situations you described made...More

Reviewed 17 February 2017

We stayed at the Melia hotel for a week in February. This was our 3rd visit. The pool area is always clean and tidy and so are the grounds. I was treated by the hotel to a manicure in the spa which was lovely. I...More

Review collected in partnership with Meliá Hotels International
1  Thank sharonlV7154LP
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 19 February 2017

Dear guest, Firstly thank you for choosing Gran Meliá Palacio de Isora and for sharing your feedback with the travelers of TripAdvisor. We are glad to know that you have enjoyed a pleasant stay with us. We place great importance in providing our guests with...More

Reviewed 16 February 2017 via mobile

The best way I can describe this hotel is it's a beached cruise liner, complete with 700 seat theatre and Europe's longest infinity pool. On the positive side the staff are uniformly excellent, the maintenance of the hotel and grounds is of a very high...More

2  Thank Peter K
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 19 February 2017

Dear Mr. Peter K, I would like to begin by thanking you for the time you have taken to share your experience with us, as well as for your preference in selecting Gran Meliá Palacio de Isora for your holiday. We are delighted to know...More

Reviewed 16 February 2017

This is a great hotel, you can see the staff enjoy working here & are really attentive . Restaurants are good & you have a choice. If you didn't want to you wouldn't have to leave the hotel as everything is there.More

1  Thank kimevo
Response from Álvaro C, Red Glove Service Manager at Gran Melia Palacio de Isora Resort & SpaResponded 19 February 2017

Dear guest, Thank you for your preference in selecting Gran Meliá Palacio de Isora for your holiday to Tenerife, as well as for the time you have taken to share your experience through TripAdvisor. It is a delight for our team to know that you...More

View more reviews
Best Value Properties in Tenerife, Spain
See all 389 hotels in TenerifeSee all
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Room Service
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Bar/Lounge
Spa
Beachfront
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$195 - US$492 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$195 - US$492 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (4203)
Room & Suite (900)
Pool & Beach (775)
Dining (397)
Amenities (130)
Family and Play Areas (35)
Business Centre & Event Rooms (8)
Questions & Answers
Ask a question
Emshols
21 April 2018|
Answer
Response from R55DRG | Reviewed this property |
It’s available at breakfast time but not lunch or dinner.
1
Vote
Paul W
16 April 2018|
Answer
Response from Carolina A |
Unfortunately I can confirm that my boyfriend also received food poisoning from the food at the same hotel the same day as Caroline.
-2
Votes
Brighton626
12 April 2018|
AnswerShow all 11 answers
Response from simon p | Reviewed this property |
Ignore the negative critics It's lovely Best hotel on the island
1
Vote
Room Tips
"Not a garden view as you can’t see anything and quite dark. 2nd or 3rd floor is better."
Read review
"Negotiate upgrade when checking in. Consider the booking direct, independent flights (we flew with..."
Read review
"Don't use the minibar; get drinks brought by room service instead."
Read review
"A suite has a lot more room than a double room for a family of 4"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing