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Traveller (11)
Room & Suite (7)
Dining (1)
Overview
Lachen Road Near Old Lachen School, Lachen 737120 India See on map
AMENITIES
Free Parking
Restaurant
Room Service
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (21)
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1 - 5 of 21 reviews
Reviewed 28 May 2018

Shabby and still under construction. Poorly kept rooms and beds are like rock benches. The staff are polite but they only manage the borders, they only manage everything so you can just imagine the quality of service. A definite NO as advice for fellow travelers...More

Thank Aviygan S
Response from Tumpa D, Guest Relations Manager at Hill RetreatResponded 1 week ago

Dear Sir, Warm greeting for Hill Retreat ! On behalf of management, please accept our sincere apology since your stay did not meet your expectations. Your feedback has been evaluated and will try to improve our service in future. We will be very honored if...More

Reviewed 7 May 2018 via mobile

The staff are enthusiastic and try to help, but the rest is not that good. Food was pretty bad, hot water was an issue. Room was fine, nice view. If you can find another place, I suggest you stay there.More

Thank boothana
Response from Tumpa D, Guest Relations Manager at Hill RetreatResponded 11 May 2018

Dear Sir/Madam, Thank you for sharing your experience & feedback. We have noted your concern & will take appropriate corrective measures about food & if any problem found in Geyser. Warm welcome in advance for your next visit. Regards, Guest Relations Manager, Retreat Group of...More

Reviewed 7 May 2018

Since Lachen is a remote place so anybody should not expect all facilities like city Hotels. However, staff and caretaker is very hospitable. Power back up is available. Food is good with limited option. I stayed here for one night in May 2017 and overall...More

Thank Rishiraaz
Response from Tumpa D, Guest Relations Manager at Hill RetreatResponded 11 May 2018

Dear Sir, Thank you for sharing your experience. Its our pleasure that you have enjoyed your stay. Warm welcome in advance for your next visit in Sikkim. Regards, Guest Relations Manager, Retreat Group of Hotels (9007352111)

Reviewed 8 April 2018

Both Snow Retreat and Hill Retreat are of the same chain. Hill Retreat is the newly built hotel with much better views of the snow-clad mountains. The service is great. The staff is cordial and always ready to help. But Lachen is a very remote...More

Thank sugato_11
Response from Tumpa D, Guest Relations Manager at Hill RetreatResponded 11 May 2018

Dear Sir, Thank you for sharing your detail experience. Warm welcome in advance for your next visit in Sikkim. Regards, Guest Relations Manager, Retreat Group of Hotels (9007352111)

Reviewed 20 December 2017

Good stay and also cannot expect a lot from a small town Lachen. Food was charged at a higher price.Non veg is very limited. No heaters provided even with extra charge. There is just a very small shop nearby.

Thank sonamkadam01
Response from Tumpa D, Guest Relations Manager at Hill RetreatResponded 24 January 2018

Dear Sir/Madam, Thank you for sharing your experience. We have noted your feedback & will look into it. Hope in future also you will visit again with us. Regards, Guest Relations Manager, Retreat Group of Hotels (9007352111)

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About
Amenities
Top amenities
Free Parking
Room Service
Restaurant
Hotel Amenities
Free Parking
Room Service
Things to do
Restaurant
Details
Price range
US$21 - US$40 (Based on Average Rates for a Standard Room)
Details
Price range
US$21 - US$40 (Based on Average Rates for a Standard Room)
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Traveller (11)
Room & Suite (7)
Dining (1)
Pool & Beach (1)
Questions & Answers
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Drarun13
3 December 2016|
AnswerShow all 2 answers
Response from Tumpa D | Property representative |
Dear Sir, Please share your phone no. or mail us at info@retreathotels.in to provide all details. Regards
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Room Tips
"no idea which room is good here. most of the hotels in lachen looked basic ones. probably there shoud be..."
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"Just Avoid Booking - that's the best experience that you can have with respect to this hotel"
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"Rooms on higher floor with balcony. Probably G room."
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"Ask for the deluxe rooms on the second floor. Book room heaters in advance."
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