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Pacific Gateway Hotel at Vancouver Airport

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Pacific Gateway Hotel at Vancouver Airport
Pacific Gateway Hotel at Vancouver Airport
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1,120 Reviews from our TripAdvisor Community

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Showing 1,064: English reviews
London, Ontario, Canada
Reviewed yesterday NEW

My wife and I traveled to Vancouver recently and used Hotwire to get a good deal on a hotel. We messed up the dates, Hotwire changed our booking and we ended up in the Pacific Gateway. What a lovely surprise! The hotel is spectacular! Brand new, modern decor, great service and the rooms were spacious, clean, comfortable and modern. We...

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Helpful?
Thank Ken M
Sechelt, Canada
Reviewed 1 week ago

We stayed here one night before an early morning flight at YVR. The room was spacious, clean, and well appointed. Enjoyed dinner in the bar on site. Airport shuttle was convenient. Next time we will take advantage of their long term on site parking rather than using the lot at YVR.

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Helpful?
Thank Heronsview
Vancouver Island, Canada
Reviewed 1 week ago

Staff were friendly and helpful. We had a suite which was well appointed with mini fridge, micro and coffee maker. Fresh apples on console across from elevator on each floor were a nice touch. Weather was rainy, so we could not do river walk, but restaurant was good and lobby bar has great appis. The only negative..rooms are.not wheelchair friendly,...

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Thank AMRfsr
Reviewed 1 week ago

Things I liked: * bed was comfortable * view was nice * shuttle from airport convenient * staff were helpful and friendly * bathtub was nice (shower a touch short, but then again I'm tall). * facilities nice for meeting * no delays, multiple elevators Things I didn't like: * no room service - I know there's a restaurant close...

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Helpful?
Thank Sarah H
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Sarah H Thank you for taking the time to post after your recent stay with us. As the review is anonymous it can be hard to follow up, but from your Trip Advisor name I think I know what room you stayed in. If you could please confirm with me the name the room was booked under so I...

San Francisco, California
Reviewed 2 weeks ago

I will keep it brief: Pros: - Good rooms (clean and comfortable) - Hourly shuttle to airport (check with the front desk) Cons: - Out of the way (on the side of the freeway) - Need to take cab ( not near train station) - Limited daily shuttle to Aberdeen Mall - No shops or restaurants around except for the...

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Helpful?
Thank ACuriousTravel
Buderim, Australia
Reviewed 2 weeks ago

After a long day caused by our flight being delayed and diverted we arrived after midnight. The driver of the shuttle bus, the lady that checked us in and the lady that served us breakfast were all fabulous.

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Thank GS1505
Reviewed 2 weeks ago via mobile

The rooms haven't been updated since I stayed there 10 years ago, plus you have to pay $20 a night for parking. Not a value. Not impressive. Not any better than a budget hotel. No room service for breakfast. The basic rooms don't have extra amenities like newer entertainment systems.

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2Thank Tris H
Reviewed 2 weeks ago

Loved the room!! PS free parking on side of building. On spot is 19 per night. The Outer shape of the hotel should improve. Otherwise amazing room, property and bed so comfy. Also room is near airport win, win.

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Thank Yuvraj S
Reviewed 2 weeks ago via mobile

Stayed there recently for 3 days of meetings. Staff was friendly and helpful but for some reason cleaning the room was not a priority. On one night my room was not cleaned. Like no one at all. I called down at about 7 and no one was aware nor took action. Several on the floor had the same thing happen....

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Helpful?
1Thank Lee K
Barry J, Manager at Pacific Gateway Hotel at Vancouver Airport, responded to this review

Dear Lee K Please accept my apologies for the challenges with your room and potentially others not being cleaned while you were our guest. I would please ask that you contact me directly to let me know when you were our guest and what room you were in so I can look into this with our team to see what...

Courtenay, Canada
Reviewed 3 weeks ago

Nice location, can walk along the river edge to new shopping mall. Sit and watch the boats in the marina or watch the plains land and taking off, while you are enjoying a drink in the bar/lounge/cafe. Hotel staff are very friendly and helpful. Cleaning staff do a fabulous job. Great place to stay.

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Helpful?
Thank gordmeeks

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast Available
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Opened on November 1st 2014 as the Pacific Gateway Hotel. The hotel property is now a member of Preferred Hotel Group, a global collection of more than 650 independent hotels in 85 countries. In addition to the branding change, the Pacific Gateway Hotel at Vancouver Airport will continue an extensive refurbishment program that commenced this spring. This will include a new marina with additional mooring space, upgraded utilities and accessories, fresh and enhanced landscaping, significant changes to both of the hotel's restaurants, upgrades to the existing meeting and conference spaces and a new look to the hotel lobby including an interactive lobby bar and social space. The hotel is also the closest hotel to the luxurious McArthurGlen Designer Outlet, opening in June 2015. ... more   less 

Additional Information about Pacific Gateway Hotel at Vancouver Airport

Address: 3500 Cessna Dr, Richmond, British Columbia V7B 1C7, Canada (Formerly Delta Vancouver Airport)
Region: Canada > British Columbia > Richmond
Price Range: £111 - £176 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Pacific Gateway Hotel at Vancouver Airport 4*
Number of rooms: 374
Reservation Options:
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Also Known As:
Delta Vancouver Airport Richmond
Delta Richmond
Richmond Delta
Hotel Style:
#4 Luxury Hotel in Richmond
#9 Business Hotel in Richmond
#9 Family Hotel in Richmond
#10 Romantic Hotel in Richmond
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Questions & Answers

Here's what travellers have asked, with answers from Pacific Gateway Hotel at Vancouver Airport staff and other travellers.
25 questions
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San Francisco, California
Whitehorse, Canada
over a year ago
Banff, Alberta, Canada
Canadian
1 month ago

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Questions? Get answers from Pacific Gateway Hotel at Vancouver Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“River View!”
 of 5 bubbles AMRfsr, 27 Nov 2016 | Read review
“good view of the room”
 of 5 bubbles 788yuvrajs, 20 Nov 2016 | Read review
“Request, if possible, to be away from tour groups.”
 of 5 bubbles jackiesP8830DP, 7 Nov 2016 | Read review
“Complete the "Tell us your Preferences" email and if there is something special - I bet they can accommodate. =)”
 of 5 bubbles magicdiamond13, 19 Oct 2016 | Read review
“Don't stay in room 245 until it has a refurbishment.”
 of 5 bubbles shirleys629, 17 Oct 2016 | Read review
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