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Quality Resort Chateau Canmore

380 reviews
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Traveller (101)
Room & Suite (53)
Pool & Beach (5)
Overview
  • Excellent15%
  • Very good32%
  • Average24%
  • Poor15%
  • Terrible14%
Travellers talk about
Free Wifi
Free Parking
Pool
Non-Smoking Hotel
Restaurant
Suites
Bar/Lounge
3.0 Star Hotel
All hotel details
Offers from Quality Resort Chateau Canmore
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (380)Write a Review
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All reviewsloft suitesmall kitchenettewould stay here againjetted tubsitting roomindoor poolthe sofa bedlight sleeperbeds were very comfortablecanadian rockiesfireplacemicrowavebanffmountainskeurigskiinghighway
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1 - 5 of 350 reviews
Reviewed 1 week ago via mobile

We stayed here for our first 2 nights in Canada. We were in the area to visit Banff & Canmore was en-route from Calgary Airport (about 1 hour 20mins drive) This hotel was much cheaper than staying in Banff itself & as it's only about...More

Thank Michelle_L192321
Response from GMChateauCanmore, General Manager at Quality Resort Chateau CanmoreResponded 5 days ago

Hi, Thank you very much. We do appreciate your comments. Glad you enjoyed the area.

Reviewed 3 weeks ago

We stayed here for a week for our wedding, so us and two kids. We had a loft suite on train tracks side, which does get loud if your a light sleeper (none of us are, so never bothered us or woke us up, we...More

Thank Sonya H
Response from GMChateauCanmore, General Manager at Quality Resort Chateau CanmoreResponded 2 weeks ago

Hi Sonya, Thank you for your comments. I will pass this on to the housekeepers and front desk Staff. Did you arrange your rooms with our sales manager? He at times can be very busy with the amount of requests he is getting for the...More

Reviewed 2 January 2018

We stayed in this hotel on our way home from BC. The resort was very busy. The hot tub is outside and people were enjoying the hot tub immensely. It was pretty loud, but it’s that time of year for celebrating. The rooms are dated...More

Thank suncone
Response from GMChateauCanmore, General Manager at Quality Resort Chateau CanmoreResponded 3 January 2018

Hi, Thank you for your comments. Hope you had a safe trip.

Reviewed 29 December 2017

We booked this hotel at 2 PM on a Thursday directly with the hotel for a Friday stay. A few hours later on Thursday we cancelled our trip and tried to cancel the hotel room. They said that there was no grace period and due...More

Thank Mike M
Response from GMChateauCanmore, General Manager at Quality Resort Chateau CanmoreResponded 1 January 2018

Hi Mike, It is hotel policy that says 48 hour cancellation. If there is a very good reason we do make exceptions. When booked by a third party it is still the hotels choice. Some are no cancel prepay with OTA's.

Reviewed 29 December 2017

First of all, you need to know that this hotel is located just a few meters away from the railway tracks, and if your room is going to be on that side, you will need ear plugs to fall asleep. Heavy long trains pass by...More

Thank Al_Muzzy
Response from GMChateauCanmore, General Manager at Quality Resort Chateau CanmoreResponded 1 January 2018

Hi, The rate you book was a non cancel and should have showed it on the web site. All our pet friendly rooms are on the train side. But can only be booked by calling the hotel. Please either call me here at the hotel...More

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About
Amenities
Top amenities
Pool
Restaurant
Free Parking
Free High Speed Internet ( WiFi )
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Self-Serve Laundry
Conference Facilities
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Babysitting
Room amenities
Microwave
Things to do
Pool
Restaurant
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$81 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$81 - US$234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (101)
Room & Suite (53)
Pool & Beach (5)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Beverly L
28 November 2017|
AnswerShow all 3 answers
Response from Terry M | Reviewed this property |
Yes they are
1
Vote
Kjames333
17 October 2016|
AnswerShow all 4 answers
Response from GMChateauCanmore | Property representative |
We do not have anything planned for Christmas Day. We do have a pool, hot tub, gym and sauna. Which the kids seem to like. Or at least the pool and hot tub. I will check the restaurant for there holiday hours and if you send... More
0
Votes
Joelle H
16 August 2015|
Answer
Response from Paula M | Reviewed this property |
Hi, I don't work there, but most motels have the same policy, card and person must be present. I would suggest that you bring a lot of cash as a backup payment and damage deposit.
0
Votes
Room Tips
"not on the train track side if you are a light sleeper"
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"Top floor. Christmas lights were pretty across the street. Pretty town at Christmas time!"
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"Ask for a room not facing railway tracks"
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"I always ask for a top floor room because it is quiter. Ask for a room facing the front because of the train..."
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