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Hotel is located in an awesome spot close to restaurants and the shopping areas, but also not in the middle of all the craziness. The check in and check out was awesome and the staff member that helped us was very friendly and personable. Breakfast...More
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1 Thank 498celinag
Response from PocaterraMgmt, Director of Sales at Best Western Pocaterra InnResponded 21 February 2016
We are so happy to hear you enjoyed your time in Canmore. Thank-you for the generous compliments towards our staff, we have a great team we are thankful for every day! We can agree that parking can be tight at times, when there...More
Such a great stay! The pool and waterslide was great and the room was awesome! The breakfast that was included in the room was very good as well. The staff was very friendly and hotel was very clean. Will return again next time family is...More
1 Thank happyyogi87
Response from PocaterraMgmt, Director of Sales at Best Western Pocaterra InnResponded 20 February 2016
Thank-you ever so kindly for your generous review of your stay. We're happy to hear that you enjoyed all of the amenities in the room as well as the complimentary breakfast. We look forward to seeing you next time!
This was our second stay at this facility in the past four months, we loved it both times. Very large, modern and clean rooms, together with an excellent hot/cold continental breakfast, its also reasonably priced. It has a wonderful pool and hot tub, that we...More
2 Thank John O
Response from PocaterraMgmt, Director of Sales at Best Western Pocaterra InnResponded 14 February 2016
Hi John O,
Thank-you for your generous review of our hotel. We are very content to see you enjoyed the room features, size and hotels amenities. We hope to see you soon! Thanks for visiting Canmore, we're glad we could be a part of your...More
This hotel was great location to everything and not far from banff! The staff were so friendly and welcoming. The breakfast had many different options the pool was a little cold for a baby but good for adults, and the rooms was a great size.More
4 Thank Bumminbythebeach22
Response from PocaterraMgmt, Director of Sales at Best Western Pocaterra InnResponded 2 February 2016
Hi Sophie H,
Thank-you kindly for your generous review! We are so happy to hear you encountered a positive experience with our wonderful team. It's great that you enjoyed the complimentary breakfast buffet and pool area. Thank-you for your stay and we hope to welcome...More
Took my daughters and grand-children for a day in Banff and Canmore and stayed at the Best Western Pocaterra in Canmore. We had two rooms. The fireplace, air conditioner, bar fridge and blowdryer failed to work in one room and the other room had no...More
2 Thank linda a
Response from PocaterraMgmt, Director of Sales at Best Western Pocaterra InnResponded 21 January 2016
Hi linda a,
Upon reading your review, we want to apologize that not every need was met to the standard we strive for. When things are not to your satisfaction it is important to us that you report these issues to us upon discovering them,...More
Response from PocaterraMgmt | Property representative |
Thank you for booking an extended stay with us! We always like to offer earlier check-in's when we can. Please give us a call directly at 403-678-4334 on October 6th to request an earlier check-in that day. We... More
Thank you for booking an extended stay with us! We always like to offer earlier check-in's when we can. Please give us a call directly at 403-678-4334 on October 6th to request an earlier check-in that day. We can put a priority on your room number as it will be assigned that morning. Should there be anything further we can assist with, please don't hesitate to reach out to us at any time. We look forward to welcoming you to Canmore!