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Sheraton Montreal Airport Hotel

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Sheraton Montreal Airport Hotel
Sheraton Montreal Airport Hotel
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687 Reviews from our TripAdvisor Community

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Showing 572: English reviews
Reviewed 4 days ago NEWvia mobile

This hotel is next to the airport and very convenient for commute and they offer free shuttle service. The one star rating is to get the attention of the management as the front desk lady was barely unresponsive when I identified some issues with the uncomfortability of the room. I've been there many times in the past and I know...

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Helpful?
Thank Cedric P
Sophia Antipolis, France
Reviewed 5 days ago NEW

If you really have to stay there, don't arrive late. Only one person at reception and it takes forever to check in. Most inconvenient is that they have a very poor sometimes no internet connection. This is very bad when you have to work in the evening. So no a good place for business travelers.

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Helpful?
Thank JoelleC0958
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Our sincere apologies for the level of service you received. We will certainly look into your feedback. Sincerely, Kevin

Ottawa, Canada
Reviewed 1 week ago NEWvia mobile

Loved our stay. Clean room with an amazingly comfortable bed. Pool and hot tub were nice but the restaurant was best. We had a tasty bbq rib dinner with huge ribs, very generous portions; we had to ask for a doggie bag.

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Helpful?
Thank erinm942
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for your kind review. We do appreciate your feedback and choosing us to stay with on your trip to Montreal. We look forward to welcoming you back. Best regard, Kevin

Reviewed 1 week ago via mobile

I thought the room, restaurant was very clean. The staff was friendly upon our arrival. We went to the pool and it was very nice. Short drive to restaurants with easy access of the highway. Only issue we had was finding parking but that wouldn't stop us from staying again

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Helpful?
Thank Adam M
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for taking the time to review the hotel on your stay with us. We do look forward to seeing you once more. Much appreciated, Kevin

latuque
Reviewed 1 week ago

Coming back from vacation we spent a night there before heading for home and asked for a very quiet room to rest and go to bed early.Our room was right above a party on the floor below and the music kept us awake late into the morning hours!They offered to change our room but when you are in bed in...

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Helpful?
Thank latuque1
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

My apologise for the level of service you received while staying with us. We should have more sensitive paying more attention to your needs. Sincerely, Kevin.

Reviewed 2 weeks ago via mobile

This hotel is close to the airport but nothing else and the area is not pedestrian friendly which makes it very limited for dining options. The staff seems confused a lot of the time, if you ask a question you get many different responses or a flat out 'I don't know'. Some of the rooms still smell of cigarettes. There...

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Helpful?
Thank stjwr
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for taking the time to review the hotel on your stay with us. We are 100% smoke free and have been for over 14 years. My apologies if there was an issue with your room. Best regards, Kevin

New York City, New York
Reviewed 2 weeks ago via mobile

Hotel has a shuttle, and is only a 5 min ride to the hotel. Rooms were slightly dated, but was clean, so that's good! Front desk was not very helpful, we asked when the shuttle would be arriving, and he kept on saying 10-15 min. My friend waited for 20 min and ended up taking uber. It was really late...

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Helpful?
Thank J W
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for taking the time to review the hotel. We do appreciate you staying with us. I will follow up on your feedback, the normal time we let our guest know about the frequency of the shuttle is every 15 to 20 minutes. Not sure what happened this time. We do have the availability to communicate with dispatch at...

Ottawa
Reviewed 4 weeks ago

Stayed at this hotel for one night. There is nothing special about this place. Ordinary hotel. Our room had a nice King bed and the room was good sized with a renovated bath. Surprisingly located right next to the airport runway but the noise is not as bad we thought from the planes. However, the walls are not noise proofed...

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Helpful?
Thank Afcan
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for taking the time to review the hotel on your stay with us. Best regards, Kevin

Madrid
Reviewed 29 October 2016

I only stayed there one night but it's a great airport hotel. Nice large rooms and the bed was very comfortable. The internet worked well and the hotel lounge was well stocked. It's very close to the airport and has shuttle service.

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1Thank Jorrell
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you for your kind review. great to read you enjoyed your stay with us. Best regards, Kevin

Sydney
Reviewed 26 October 2016

From check in to check out all the staff were helpful and friendly. Our room was spacious and very clean. We were pleasantly surprised as to how quiet the room was, being adjacent to the airport. We ate in the restaurant, service was fast and friendly, and the food was very good. There is a free shuttle to the airport...

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Helpful?
Thank SydneyBambam
Kevin G, General Manager at Sheraton Montreal Airport Hotel, responded to this review

Thank you very much for choosing to stay with us on your trip to Montreal. We do appreciate your kind receive. Looking forward to your next stay with us. best regards, Kevin

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Eclipse
Eclipse
Cuisines: Canadian
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Situated on 2 acres of landscaped gardens, our hotel offers a beautiful backdrop for meetings, weddings, and other events. We also provide complimentary shuttle service to Montreal's Trudeau airport. ... more   less 

Additional Information about Sheraton Montreal Airport Hotel

Address: 555 Boulevard McMillan, Dorval, Quebec H9P 1B7, Canada
Region: Canada > Quebec > Dorval
Price Range: £78 - £135 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sheraton Montreal Airport Hotel 4*
Number of rooms: 465
Reservation Options:
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Also Known As:
Hilton Montreal Airport
Hilton Dorval
Dorval Hilton
Hotel Montreal Aeroport Airport
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Montreal Airport Hotel staff and other travellers.
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Questions? Get answers from Sheraton Montreal Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room near reception or you may end up walking forever to get to your room. The elevators are far away from most of the rooms.”
 of 5 bubbles JoelleC0958, 1 Dec 2016 | Read review
“stay away from the meeting rooms if you want to sleep even if the rooms are nicer in that area.”
 of 5 bubbles latuque1, 28 Nov 2016 | Read review
“further away from the airport, room 513 is nice. Club rooms are great because you gain access to food and drinks in the club lounge.”
 of 5 bubbles Tracycanada77, 25 Oct 2016 | Read review
“Ask for a room close to the lobby or you'll be doing a lot of walking.”
 of 5 bubbles Codester, 23 Oct 2016 | Read review
“Get one close to Lobby”
 of 5 bubbles davebart2509, 22 Oct 2016 | Read review
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