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Best Western Kitchener-Waterloo

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Traveller (12)
Room & Suite (16)
Dining (11)
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Overview
  • Excellent34%
  • Very good40%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Hot Tub
Non-Smoking Hotel
Family Rooms
2 Star Hotel
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Additional information
Offers from Best Western Kitchener-Waterloo
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Kitchener-Waterloo
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (336)
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Traveller rating
111
124
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LanguageEnglish
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111
124
50
21
16
Show reviews that mention
All reviewswestern hotelshot tub and saunahighway sidepatio doorsbest westernsyogurtbreakfast roombreakfast was includedbed was comfortablestay there againstayed one nightthe room was niceparking lotstaying at this hotelshort driveking streetmain floor
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1 - 5 of 322 reviews
Reviewed 4 weeks ago

Nice people and a reasonable budget hotel in a good location. Nice that they have a car charger...but sometimes ICE are parked there. Nothing more to add to this review. Not sure why they demand 200 characters.

Review collected in partnership with Best Western
Thank Carolyn L
Hotel's Favourite
Reviewed 14 April 2018 via mobile

Booked a room with two beds plus sofa bed. While it was a bit tight in this awkward shaped room, it worked well for what we needed. Used credit card reward points to book but price was quite reasonable. Check in was easy with friendly...More

1  Thank LMcVL
Reviewed 3 April 2018

Very clean and tidy. Staff were friendly and extremely helpful. Dinner and breakfast were served and both of great quality. Wifi worked well and room was very efficient. Only complaint was the mattress wasn't very comfortable.More

Review collected in partnership with Best Western
Thank nancyelder
Response from Rebecca_Otten, Sales Coordinator at Best Western Kitchener-WaterlooResponded 5 April 2018

Dear nancyelder, Thank you for taking the time to review your recent stay at the Best Western Kitchener. We are happy to hear that you stay was enjoyable and all of our staff made you feel right at home. We hope to see you again...More

Reviewed 12 March 2018

I had a meeting at Wilfred Laurier University with my daughter and of course the whole family had to go. After researching many hotels, I found this one had the best reviews and prices. So good, in fact that we booked two rooms for less...More

Review collected in partnership with Best Western
1  Thank annette692
Response from Rebecca_Otten, Sales Coordinator at Best Western Kitchener-WaterlooResponded 14 March 2018

Dear annette692, Thank you for taking the time to review your recent stay at the Best Western in Kitchener. We are thrilled to hear that we were able to accommodate you during your time in Kitchener. We are glad that you were able to enjoy...More

Reviewed 11 March 2018

If there were a ten point score I would give this a nine. I try to avoid giving "5" out willy-nilly because that undermines the value of my comments. The hotel was near where I had a job interview. Although it was quite near to...More

1  Thank Mark_S_1957
Response from Rebecca_Otten, Sales Coordinator at Best Western Kitchener-WaterlooResponded 14 March 2018

Dear Mark_S_1957, Thank you for taking the time to review your recent stay at our hotel. We are so happy to hear that you enjoyed your visit and the location worked well for you. We hope to see you again in the future. Yours in...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Hot Tub
Fitness Centre with Gym / Workout Room
Details
Price range
US$88 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$88 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (12)
Room & Suite (16)
Dining (11)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Michelle McLean M
15 March 2018|
AnswerShow all 4 answers
Response from Mark_S_1957 | Reviewed this property |
Sorry, I do not know. There IS an exercise room, although I did not use it.
0
Votes
Burnt2acrisp
11 November 2016|
AnswerShow all 2 answers
Response from ckellar09 | Reviewed this property |
Yes it does
0
Votes
michelef14
27 August 2016|
Answer
Response from ALine M | Reviewed this property |
Hi Michele, The hotel is located close to the highway, and St. Jacob's is less than 20 minutes away :)
0
Votes
Room Tips
"My tip is Don't book at this hotel, you will be very sorry"
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"Two storey hotel with an elevator."
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"2nd floor is quieter, but it has stairs......."
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"find another hotel"
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