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Crowne Plaza Kitchener-Waterloo

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Traveller (77)
Room & Suite (77)
Pool & Beach (7)
Overview
  • Excellent31%
  • Very good40%
  • Average17%
  • Poor6%
  • Terrible6%
Travellers talk about
“bowling alley”(14 reviews)
“mini golf”(14 reviews)
“aqua restaurant”(4 reviews)
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
3 Star Hotel
All hotel details
Additional information
Offers from Crowne Plaza Kitchener-Waterloo
Special Offer: Book Direct and Save
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Offers from Crowne Plaza Kitchener-Waterloo
Special Offer: Book Direct and Save
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (265)
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264 results
Traveller rating
83
102
46
17
16
Traveller type
Time of year
LanguageEnglish
83
102
46
17
16
Show reviews that mention
All reviewsbowling alleymini golfaqua restauranthot tubaqua loungeshower doorfront desk agenttower sectionhand towelsthe rooms were nicebreakfast buffetvictoria parkking streetindoor poolstayed two nightspleasant staylittle pricey
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1 - 5 of 264 reviews
Reviewed 3 days ago via mobile

I have booked a lot of hotels for sports group events but this hotel was above and beyond expectations. From check in (which was seamless) to amenities to dealing with a group of teen boys (which can be challenging), this hotel dealt with everything with...More

Thank kelly12345
Hotel's Favourite
Reviewed 1 week ago via mobile

The staff here provided excellent service. I was allowed early check in upon arrival which was greatly appreciated because I wanted to get out of the heat wave. We were camping for a week and couldn’t escape the heat so we booked a hotel for...More

Thank cancub6
Response from Lucy D, Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 1 week ago

Cancub6, Thank you for your excellent review, we are very happy to hear that we were able to provide you with a wonderful stay and that you will stay with us again, as we enjoyed having you! Warm regards, Martina Gareau Assistant Front Office Manager

Reviewed 4 days ago

We were in Kitchener for a wedding and this hotel was one of two that was recommended to us. We were very pleased we chose this one. The staff services are excellent. The humidex was in the high 30’s and our room was nice and...More

Thank Rhetalynn
Response from Lucy D, Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 3 days ago

Dear McGuire Family, Thank you for your lovely review and recommendation, it is much appreciated. We are glad that you enjoyed your stay with us from the service to the room and the location. We are so glad to hear that you were able to...More

Reviewed 1 week ago

We reside in KW but had to leave our house for the night due to construction. We have 6 young kids and had to book 2 rooms to accommodate our family. Insurance paid the bill, two nights in June were $421 after tax and parking,...More

Thank rgrs7
Response from Lucy D, Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 1 week ago

rgrs7, Thank you for taking the time to leave a detailed review, it is appreciated. We are glad to hear that you enjoyed the pool area and found breakfast to be adequate. We are sorry to hear that you found the rooms to be small...More

Reviewed 2 weeks ago

I would stay here again, BUT there are some weird things about this property. The parking Garage is on the other side of an alley.. it has a very low ceiling and is creepy and dingy. I did not like the parking.. but could not...More

Thank Mark A
Response from Lucy D, Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 2 weeks ago

Mark, Thank you for taking the time to leave a review, your comments are important to us and will be reviewed at our next management meeting and you have some very good suggestions. We are glad that you enjoyed your stay overall and are looking...More

View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Wheelchair access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$94 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$94 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (77)
Room & Suite (77)
Pool & Beach (7)
Dining (3)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
grace0172015
6 May 2017|
AnswerShow all 2 answers
Response from Barry B | Reviewed this property |
It's about 55 or 60 km. The drive takes about an hour, but there is still construction on King Street, so it can be slow going once you reach K-W and there may be detours.
0
Votes
Melissa G
3 March 2017|
AnswerShow all 2 answers
Response from weissp | Reviewed this property |
I was not near the arcade machines so I am unable to answer the question. Telephone the hotel they will certainly let you know.
0
Votes
Playbren
18 November 2016|
AnswerShow all 2 answers
Response from Norma M | Reviewed this property |
Hi there. I think if you go to the website for this Chain you can check under room descriptions and it may tell you. :)
0
Votes
Room Tips
"We stayed on the third floor. Very quiet."
Read review
"Ask for high floor to avoid road noise"
Read review
"I enjoyed the inner court room which had a balcony."
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"ask for a renovated room on the 6th floor"
Read review
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