We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviews bowling alley aqua restaurant mini golf aqua lounge large hot tub ping pong shower door recreation area tower section dry sauna rooms are spacious king street breakfast buffet nice pool victoria park great amenities stayed two nights
I stayed here for one night and the second I walked in Ben and Drew were exceptional in their services and were very polite and helpful. The rooms were spotless aswell. I would definitely stay here again if need be.
I travel and stay in hotels weekly and I must admit I was blown away with how outstanding the staff are at this hotel. I am a Spire Elite member of IHG so stay in the chain hotels often and in my top 3 for...More
Date of stay: November 2018
Response from Storyteller827276, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 4 weeks ago
Thank you for your lovely review! It is much appreciated. We will be passing your comments onto the staff, particularly Meredith in Aqua Lounge. We are glad that you enjoyed your stay with us and we too are looking forward to having you back...More
Spent 2 days at the Crowne Plaza Kitchener and was very impressed with the food, accommodations and service. I especially received excellent service from Ben at the front desk who went out of his way to take care of a couple requests I had. Thanks...More
Arriving late - really late, after a bad travel day, it is really nice to have a warm, welcome. Best of all the shuttle driver Ben was delightful. We had a good laugh about make-up. Thanks to his girlfriend's wisdom, he was helpful in directing...More
Date of stay: December 2018
Response from Storyteller827276, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 1 week ago
Thank you for your lovely review, your comments will be passed on to the staff. We are happy to hear that you enjoyed your stay with us and received a warm welcome. We are looking forward to seeing you again sometime soon!
Good gym, good rooms. Thanks to Ben for the rides and smile :) The pool was a little cold, I blame Meredith for that. She works the bar so has nothing to do with it but eh she gets the blame. Great hotel and I...More
Date of stay: November 2018
Response from Storyteller827276, Assistant Front Office Manager at Crowne Plaza Kitchener-WaterlooResponded 3 weeks ago
Thank you for taking the time to leave a review, your comments are important to us and will be passed on to the staff. We are very happy to hear that you had a great stay with us and that Ben and Meredith were...More
The Crowne Plaza Kitchener-Waterloo is Kitchener's largest and premier full service hotel. Ideally located in the heart of downtown Kitchener, the Crowe Plaza Kitchener-Waterloo is the jewel of downtown, …Moreproviding upscale accommodations and meetings/conference facilities. With a multi-million dollar renovation completed each guest room is a brand new room, offering our guest a luxurious stay. The Crowne Plaza Kitchener-Waterloo boasts 201 modernly designed guestrooms, 17 000 square feet of meeting/function space, onsite restaurant and lounge, indoor swimming pool, full fitness and recreation centre including two bowling lanes and mini putt. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.