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Traveller (14)
Room & Suite (21)
Dining (5)
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Overview
  • Excellent46%
  • Very good39%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“front desk”(30 reviews)
“waffles”(18 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Offers from Comfort Inn
Special Offer: Choice Privileges Points
Hotel deals
Offers from Comfort Inn
Special Offer: Choice Privileges Points
Hotel deals
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (278)
Filter reviews
265 results
Traveller rating
121
101
28
9
6
Traveller type
Time of year
LanguageEnglish
121
101
28
9
6
Show reviews that mention
All reviewsfront deskthe breakfast areawafflesfree popcornpatio doorsgrocery storesliding glassbaconroom was cleanfirst floorexcellent breakfastfridge and microwaveoff the highwayhot chocolatecomplimentary breakfastother hotelsexercise room
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1 - 5 of 265 reviews
Reviewed 3 days ago

From the time we stepped in the door we were greeted by professional staff (professionally attired), we received a welcome call shortly after we checked in to ensure that everything was to our satisfaction, the room was spotlessly clean, the desk staff helpful in answering...More

Thank Casey J
Reviewed 1 week ago via mobile

Great hotel. Friendly staff and great service the rooms are really clean and the beds are comfortable. It is great for families and the pool is nice and relaxing. The breakfast is always great and yummy.

Thank lisaMellon40
Response from brockvillehotel, General Manager at Comfort InnResponded 4 days ago

Dear LisaMellon40, Thank you for taking the time to leave us your feedback, we are thrilled to hear your enjoyed your stay with us! We are happy to hear you enjoyed the pool and breakfast. See you again soon.

Reviewed 4 weeks ago

This is now my 3rd hotel I have stayed at in Brockville and by far it is the best, cleanest one and best overall appearance, also has a small pool to relax in. Checked in later on and Lee on the front desk was great...More

Thank 2016travel999
Response from brockvillehotel, General Manager at Comfort InnResponded 4 days ago

Dear 2016travel999, Thank you so much for the wonderful feedback, it is always a pleasure to receive comments such as yours. We are happy to hear you enjoyed our weekly guest appreciation night, we take this opportunity to thank you or guest for staying with...More

Reviewed 14 March 2018

I stayed here for 3 nights this month and found the room clean, comfortable, and generally quiet. We really didn't know where to stay in Brockville and after reading several online reviews decided to give the Comfort Inn a try. My interactions with the staff...More

Thank EasyPicky
Response from Stacy H, General Manager at Comfort InnResponded 5 weeks ago

Thank you for taking the time to leave us a review! It is always a pleasure to read feedback such as yours. We are thrilled to hear you enjoyed your entire stay , from check in & staff interaction to breakfast, fitness room and room...More

Reviewed 6 March 2018 via mobile

Decent breakfast including eggs and bacon or sausage (free with stay). Coffee and tea at all hours. Popcorn at night. Staff are pleasant. The hotel needs to work on security since doors to outside do not lock properly so anyone could roam the halls. As...More

1  Thank Etchbee
Response from Stacy H, General Manager at Comfort InnResponded 5 weeks ago

Thank you for taking the time to leave us a review. Your security is very important to us and we are looking into that door lock. We are thrilled to hear you enjoyed your stay and hope to see you again in the future.

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Pool
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$111 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$111 - US$153 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (14)
Room & Suite (21)
Dining (5)
Pool & Beach (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
srh002
19 January 2015|
AnswerShow all 3 answers
Response from brockvillehotel | Property representative |
Thank you for your question, we do not have access to a wheelchair at our property however if you speak to the hospital there are facilities that may loan you one, when booking with us please mention you are visiting the... More
0
Votes
Room Tips
"Our room was clean and quiet and I suspect all the other rooms are as well."
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"Ask to face away from the street (where there are neon signs)"
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"ask for a room away from the 401"
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"all are equally great , they have an elevator, so second floor is easy to haul luggage"
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