We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Prestige Inn Nelson

Traveller (15)
Room & Suite (14)
Pool & Beach (1)

About

Location
Cleanliness
Service
Value
Prestige Inn Nelson is an elegantly appointed French boutique style hotel located near the cultural district of Nelson. Our superior service and elegant guest rooms make this the ideal property to ensure your visit to Nelson is a memorable one. Lifestyle and Getaway packages available.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Concierge
Dry Cleaning
Laundry Service
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair access
Room features
Air conditioning
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Lake View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Offers & Announcements:Spring Break Sale
Hotel packages
346Reviews
35Photos
2Q+A
61Room tips
Traveller rating
  • 75
  • 98
  • 104
  • 40
  • 29
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
This location had perfect access to rooms from the parking lot, I was on the first floor, so moving ski gear in & out was easy. The train may pass close by during the night, but I think no matter where you are in the valley you will hear the train. Breakfast was offered, but it
Read more
Review collected in partnership with this hotel
Hotel's Favourite
Great place to stay in Nelson..The Prestige is always awesome! King room with a view of he park & water. They welcome dogs and its a super nice place for a week or weekend get away. Plus you can use all the amenities down at the water front Prestige. Cant beat Happy Hour at the
Read more
Review collected in partnership with this hotel
Response from Wendy L, Manager at Prestige Inn Nelson
Responded 4 Jun 2018
Gary T, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Prestige Inn Nelson. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Read more
The rooms were discusting. Front desk was ignorant and very unprofessional. We were there for a hockey tournament and had the grown man at the front desk video tape our young boys as they were leaving for one of our games. When we asked him about it he lied. Adults witnessed
Read more
Response from Wendy L, Manager at Prestige Inn Nelson
Responded 31 Jan 2019
I sincerely appreciate you taking the time to provide feedback regarding your stay at the Prestige Inn Nelson. I apologize that the interactions with our team members were not as they should have been. We pride ourselves in offering caring and friendly service, no excuses, we need to be better. I wanted to let you know that our General Manager has been in contact with the head coach by phone, as we take the concerns raised very seriously. We value and welcome hockey teams at all of our hotels and are a proud supporter of minor hockey in BC. Our Management team has discussed all aspects of your team's experience with our staff, as it presented an opportunity to review procedures and expectations on what could have been done differently. Furthermore, we are investigating to determine who was video taping, there seems to be varied accounts of when and where this happened. As such we are reviewing our own security footage and will involve the authorities for direction if need be. Our guests' safety and privacy are very important to us. Wendy Le Bleu Manager
Read more
The room and building we stayed at (not their lakeside building) is an older one but the room itself was clean and beds comfortable. Upon entering the room we noticed a couple packages of ear plugs, thought it novel and gave it no more thought. Some time in the night, whilst
Read more
Response from Wendy L, Manager at Prestige Inn Nelson
Responded 2 Dec 2018
Thank you for your feedback. I very much regret that you had a negative experience at our hotel. Unfortunately the train passing by is something that we have no control over, and can be a nuisance to some guests who are not anticipating it. We do try to warn everyone when they book and we do our best to phone everyone who books on line to warn them about the train. The ear plugs are our friendly way of assisting guests who may need a bit of extra help sleeping through the noise. Again, please accept my regrets and I hope you will give Prestige Hotels and Resorts another opportunity to win back your trust. Wendy Le Bleu General Manager
Read more
Charge a lot for small dogs $20 a night. And beware the train going by. The bed's could be updated as well. As well not sure about the placement of the TV? My husband had to keep leaning over in order to get a good view of it.
Read more
Review collected in partnership with this hotel
Response from Wendy L, Manager at Prestige Inn Nelson
Responded 19 Oct 2018
Thank you for your feedback. I very much regret that you had a negative experience at our hotel. Unfortunately the train passing by is something that we have no control over, and can be a nuisance to some guests who are not anticipating it. We do try to warn everyone when they book and we do our best to phone everyone who books on line to warn them about the train. The Pet fee of $20 is standard among most hotels. Again, please accept my regrets and I hope you will give Prestige Hotels and Resorts another opportunity to win back your trust. Sincerely: Wendy Le Bleu General Manager
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & Beach
veiw from rear of hotel ....NO ZOOM req'd
tiny special second room
Photo provided by managementPrestige Inn Nelson
Photo provided by managementPrestige Inn Nelson
Family Suite
PreviousNext
123
What about the train going by?
The train goes by a couple times a day, once in the evening and once in the night. Unfortunately it does have to sound it's horn when it crosses the intersection
0 votes
Show all answers
I am very sorry that no one has returned your call! You may call us back toll free at 1-877-737-8443, and it would be our pleasure to help you!
0 votes
"Family travelers may want to choose the Lakeside Prestige to allow more space for kids to wander."
"don't get one on the back side of the hotel because of the train"
"THere is a train that goes through town and the train is RIGHT behind this hotel and the busy thoroughfare street is right in front."
"Book on the road side of the hotel not the train side."
"If the hotel is full on-site parking becomes an issue"
PreviousNext
12345613
PRICE RANGE
US$85 - US$131 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prestige inn nelson hotel nelsonprestige lakeview hotel
LOCATION
CanadaBritish ColumbiaKootenay RockiesNelson
NUMBER OF ROOMS
44
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing