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Northern Grand Hotel

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Northern Grand Hotel
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149 Reviews from our TripAdvisor Community

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Showing 146: English reviews
Level Contributor
3 reviews
Reviewed 2 weeks ago

Front desk staff was very friendly and helpful when we checked in. Updated rooms, very clean, comfortable bed and great room darkening blinds. Decent hot breakfast. Central location. Would definately recommend.

Helpful?
Thank Denise M
NGH9830, General Manager at Northern Grand Hotel, responded to this review

Hello Denise M, Thank you so much for taking the time to review our hotel and for your kind words. I am very happy to hear that you received friendly service and that you enjoyed our updated rooms- our black out blinds are definitely a hit with our guests. I am also happy to hear that you liked our location-... More 

1 review
Reviewed 2 weeks ago via mobile

This hotel is #1 in Ft .St John the staff are great and the food and rooms are excellent! First class all the way! I needed documents printed for a training class and I was taken care of and our room and requirements were all top notch. Thanks Again!

Helpful?
Thank Dave K
NGH9830, General Manager at Northern Grand Hotel, responded to this review

Hello Dave K, Thank you very much for taking time to review our Hotel- your feedback is very important to us! I am very happy to hear that your meetings went well and that you received "top notch" service. You are very welcome and we look forward to serving you again the next time you are in the Fort St.... More 

Grande Prairie, Canada
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 October 2016

The hotel is beautiful and so comfortable! Jordan at the desk always has a smile and a friendly greeting every time I walk in. Makes it feel like a home away from home and not just another hotel. I highly recommend it to anyone travelling to Fort St. John. Great rooms. Great service. Great food.

Helpful?
1 Thank makstiger
A C, General Manager at Northern Grand Hotel, responded to this review

Dear makstiger, Thank you for sharing your experience at the Northern Grand. I am very pleased to hear that you are greeted with a smile and that we are your "home away from home" means a lot to us! We strive to create an comfortable atmosphere for all of our guests and I am thrilled to hear we are achieving... More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2016

This hotel was very clean, beds were comfortable, rooms were spacious. The Front Desk staff and housekeepers were very friendly. I didn't know what to expect as the exterior of the hotel is a little older but the interior is very nicely renovated!

Helpful?
1 Thank Derek M
A C, General Manager at Northern Grand Hotel, responded to this review

Hello Derek M, Thank you so much for sharing your experience at the Northern Grand! I appreciate your honest feedback- I am happy to hear that you were pleasantly surprised. Our landmark hotel has been here for 36 years and we pride ourselves in maintaining a modern look and top notch amenities. We look forward to serving you again when... More 

Wollongong, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 October 2016

Northern grand hotel was lovely, when you walk it it looks clean, tidy and modern. The staff were friendly and accommodating, As soon as I walked it I was greeted and served by the front desk. I enjoyed the buffet breakfast, everything was served hot and was given a variety of options. Would definitely go back :)

Helpful?
1 Thank brittanycarree
A C, General Manager at Northern Grand Hotel, responded to this review

Hello! Thank you so much for taking time to review our hotel! I am so happy to hear that you enjoyed your visit to the Northern Grand Hotel and that you were pleased with the service and our deluxe hot breakfast! We look forward to serving you the next time you find yourself in Fort St. John, Canada! Sincerely, Angela More 

Dawson Creek, Canada
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016

Walking into the lobby, this hotel immediately impresses, with its spacious atrium and decor. The front desk staff are very friendly and make you feel right at home. The rooms have recently been renovated, and they provide a lovely, cozy oasis on a snowy night, with very modern hdmi hookups to the large flatscreen tvs, and lots of handy usb... More 

Helpful?
1 Thank CLane81
A C, General Manager at Northern Grand Hotel, responded to this review

Hello, Wow! What a lovely description of the Northern Grand Hotel! Thank you so very much for your wonderful feedback. I am happy to hear that you enjoyed the various modern amenities that we provide as well as our new restaurant! We are very excited to offer a full range of amenities to our business travelers. I will certainly pass... More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 October 2016 via mobile

I booked a corporate event at the hotel and was amazed that not a thing was out of place. We booked 30 rooms, 2 meeting rooms, full catering and visited North with 40 guests for a dinner. Great staff, great rooms and amazing food. Will continue to book at the Northern Grand any corporate stays and meetings, thank you !

Helpful?
1 Thank SuzanneMCava
Acfsj, General Manager at Northern Grand Hotel, responded to this review

Dear SuzanneMCava, Thank you so much for taking time to review our hotel on TripAdvisor. I am thrilled to hear that you were pleased with everything that our hotel has to offer! It it our goal to provide top-notch service and amenities to our guests and it is wonderful to hear that we met those goals. I will be sure... More 

Edmonton, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 13 September 2016

We were there in June 2016 and they provided a hot breakfast included with room fee. Now it is a continental breakfast and the restaurant in the hotel is also closed. They should state this in the hotel description in red so those that have been there before know it has changed.....not impressed. Would have gone to different hotel for... More 

Helpful?
1 Thank Cheryl M
Acfsj, General Manager at Northern Grand Hotel, responded to this review

Hello Cheryl M, Thank you for taking time to give us your feedback. I am sorry to hear that your stay did not meet your expectations. Unfortunately, we were temporarily serving a complimentary continental breakfast on weekends throughout the Summer. I am happy to let you know that our regular full hot breakfast is available 7 days a week again!... More 

Level Contributor
31 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 12 September 2016 via mobile

This is the hotel I mainly stay at when in FSJ. Staff are always pleasant. The rooms are clean. They have a hot breakfast on weekdays. And unfortunately a continental breakfast on weekends now, which is due no doubt to the slowness in fsj. Currently their attached restaurant is also closed for the time being. That being said it is... More 

Helpful?
1 Thank Peter O
Acfsj, General Manager at Northern Grand Hotel, responded to this review

Dear Peter O, Thank you very much for taking time to review our hotel on TripAdvisor. I am happy to hear you are pleased with our hotel. I would also like to thank you for your understanding our temporary food and beverage changes. You are right, we do have some great restaurant options close by! Thank you so much for... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 September 2016 via mobile

For the money and given the small city this hotel is very nice!!!!! I was on a hunt and needed a hotel for one night and it was nice. Clean bathroom, comfortable bed , and polite people working at. I was very happy!!!!!!!!!

Helpful?
1 Thank Pablo A
Acfsj, General Manager at Northern Grand Hotel, responded to this review

Hello Pablo A, Thank you very much for taking time to review the Northern Grand Hotel on TripAdvisor! I am very happy to hear that you were pleased with our hotel! We strive to provide a stay that stands out. Thank you again for taking time to let us know about your stay and we look forward to serving you... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Northern Grand Hotel is located in the heart of Fort St. John, walking distance to the North Peace Cultural Centre, North Peace Museum and Totem Mall. The Fort St. John Hospital, Fort St. John Airport, Charlie Lake Provincial Park and Beatton Provincial Park are also just minutes away. To relax, guests can stroll through nearby Centennial Park or enjoy the North Peace Recreation Centre or the famous Pomeroy Sports Centre. Stay and experience Northern hospitality at its best! This Fort St. John hotel seeks to pamper guests while maintaining affordable rates. The Northern Grand Hotel is the premier full-service hotel in the Fort St. John area. Enjoy Your Stay! RESTAURANT CLOSED FOR SUMMER, WILL RE-OPEN IN SEPTEMBER. ... more   less 

Additional Information about Northern Grand Hotel

Address: 9830 100 Ave, Fort St. John, British Columbia VIJ 1Y5, Canada
Region: Canada > British Columbia > Fort St. John
Price Range: £79 - £108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Northern Grand Hotel 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Fort St. John Quality Inn
Northern Grand Quality Inn
Hotel Style:
#4 Business Hotel in Fort St. John
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Questions & Answers

Here's what travellers have asked, with answers from Northern Grand Hotel staff and other travellers.
1 question
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Questions? Get answers from Northern Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Quiet, Clean, Easily Accessible”
 of 5 bubbles makstiger, 21 Oct 2016 | Read review
“Non smoking.”
 of 5 bubbles snowywaste, 1 Aug 2016 | Read review
“I was in Room 316, it was close to the elevator with no significant noise because of that. You could see the street from the windows.”
 of 5 bubbles RoxanneG1, 13 Apr 2016 | Read review
“no views from any room as there is nothing to see, higher might be better as less noise from the road.”
 of 5 bubbles HilaryD969, 29 Apr 2015 | Read review
“Quieter rooms at the back side of the hotel.”
 of 5 bubbles cruciblefire, 25 Jan 2015 | Read review
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