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Northern Grand Hotel

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156 Reviews from our TripAdvisor Community

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Showing 153: English reviews
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Arnprior, Canada
Reviewed 1 week ago

We stayed one night on route from Whitehorse,Yukon to Ontario. We had picked another hotel however with just a drive by knew it wasn't right. The Northern Grand was close and we were so delighted to check in. This hotel is clean, modern and the staff were top notch. Our room was very very comfortable.We used the fitness room which...

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Helpful?
Thank gmlesway
NGH9830, General Manager at Northern Grand Hotel, responded to this review

Dear gmleway, Thank you so very much for taking the time to share your experience at the Northern Grand Hotel! I am very to happy to hear that you enjoyed the amenities and conveniences of our hotel and I am thrilled to hear that you also enjoyed our wonderful restaurant, North bar & grill. We strive to provide memorable experiences...

Vancouver, Canada
Reviewed 1 week ago

This hotel is great, rooms are renovated, clean and very very comfortable, staff is very pleasant and helpful. Bar / Restaurant is great for wings... Location is convenient and close to stores. Shuttle from the hotel to the airport is very convenient. Great Stay, will be back.

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Helpful?
Thank forsany
NGH9830, General Manager at Northern Grand Hotel, responded to this review

Hello forsany, Thank you very much for taking the time to post a review of our hotel. I am very pleased to hear that you enjoyed your stay and all the amenities and conveniences that the Northern Grand Hotel offers! We look forward to serving you again the next time you are in the Fort St. John area! Sincerely, Angela

Reviewed 3 weeks ago via mobile

Stayed here for one night. The room was very clean upon arrival. The bed was clean and very comfortable. The coffee machine in the room was a nice touch. We had zero issues with our room. Check out was very quick.

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Helpful?
Thank Kailey B
NGH9830, General Manager at Northern Grand Hotel, responded to this review

Hello Kailey B, Thank you so much for taking time to review the Northern Grand! I am very pleased to hear that you were comfortable and enjoyed your stay, we strive to make our guests' experience as smooth as possible. Thank you very much for your business and we look forward to accommodating you again in the future should you...

Calgary, Canada
Reviewed 4 weeks ago

We travel through FSJ on a regular basis, and this time decided to share that these folks have remained consistant throught he O&G downturn. Still good rooms and decent food. Still quality smiling staff, more parking available too! And the all concrete construction does tone down the noise from above or below :)

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Helpful?
Thank MinivanCalgaryFamily
NGH9830, General Manager at Northern Grand Hotel, responded to this review

Dear MinivanCalgaryFamily, Thank you very much for taking time to review our hotel on TripAdvisor! I am so happy to hear that you have enjoyed your stays at our hotel and that we have provided consistent service. This is very important feedback for our team and I appreciate your sharing it. Thank you very much also for your business and...

Stony Plain Alberta
Reviewed 16 January 2017 via mobile

Just spent a night here and loved everything about the new renovations. The rooms are very comfortable and up to date. The beds are beyond comfortable. The buffet breakfast are all made from scratch with just about everything you could want. One of the best hotels we have ever stayed in.

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Helpful?
Thank Buddly
NGH9830, General Manager at Northern Grand Hotel, responded to this review

Hello Buddly, Thank you very much for taking time to review our hotel and tell us about your experience at the Northern Grand. I am thrilled to hear that you like our renovations and that you found the rooms comfortable. We strive to provide a stay that leaves a lasting impression- I am so glad to hear we provided that!...

Prince George, Canada
Reviewed 20 December 2016 via mobile

The accommodations were great but the food service in the restaurant was very slow. After waiting for more than 1 hour for our order, we left and ordered take out from a local Chinese Restaurant. Our server was embarassed at the time it was taking and was doing her best to keep us updated. It turns out the catering department...

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Helpful?
Thank Hans S
NGH9830, General Manager at Northern Grand Hotel, responded to this review

Hello Hans S, Thank you very much for your TripAdvisor and your honest feedback. I am very sorry to hear that you were not pleased with your experience in our restaurant. In general our catering functions do not impact service in the restaurant so if you do not mind I would like to look into this finding out a little...

New York City, New York
Reviewed 18 December 2016

Didn't plan on staying a night in FSJ upon landing there. But I sure am glad that this is where we were taken. Staff was friendly and professional, room was perfect, and the complementry breakfast was just what was needed. Also the dinner fare was very tasty, the entire place is friendly and courteous. Looked forward to our stay on...

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Helpful?
Thank Michael C
NGH9830, General Manager at Northern Grand Hotel, responded to this review

Hello Michael C, Thank you for choosing the Northern Grand Hotel and taking time to review our hotel! I am so happy to hear that you enjoyed your stay. I am pleased that you received courteous service and that you enjoyed our complimentary hot breakfast. I am also happy to hear that you enjoyed our restaurant, North Bar & Grill!...

Reviewed 18 November 2016

Front desk staff was very friendly and helpful when we checked in. Updated rooms, very clean, comfortable bed and great room darkening blinds. Decent hot breakfast. Central location. Would definately recommend.

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Helpful?
Thank Denise M
NGH9830, General Manager at Northern Grand Hotel, responded to this review

Hello Denise M, Thank you so much for taking the time to review our hotel and for your kind words. I am very happy to hear that you received friendly service and that you enjoyed our updated rooms- our black out blinds are definitely a hit with our guests. I am also happy to hear that you liked our location-...

Reviewed 17 November 2016 via mobile

This hotel is #1 in Ft .St John the staff are great and the food and rooms are excellent! First class all the way! I needed documents printed for a training class and I was taken care of and our room and requirements were all top notch. Thanks Again!

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Helpful?
Thank Dave K
NGH9830, General Manager at Northern Grand Hotel, responded to this review

Hello Dave K, Thank you very much for taking time to review our Hotel- your feedback is very important to us! I am very happy to hear that your meetings went well and that you received "top notch" service. You are very welcome and we look forward to serving you again the next time you are in the Fort St....

Grande Prairie, Canada
Reviewed 21 October 2016

The hotel is beautiful and so comfortable! Jordan at the desk always has a smile and a friendly greeting every time I walk in. Makes it feel like a home away from home and not just another hotel. I highly recommend it to anyone travelling to Fort St. John. Great rooms. Great service. Great food.

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Helpful?
1Thank makstiger
A C, General Manager at Northern Grand Hotel, responded to this review

Dear makstiger, Thank you for sharing your experience at the Northern Grand. I am very pleased to hear that you are greeted with a smile and that we are your "home away from home" means a lot to us! We strive to create an comfortable atmosphere for all of our guests and I am thrilled to hear we are achieving...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Laundry Service
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
The Northern Grand Hotel is located in the heart of Fort St. John, walking distance to the North Peace Cultural Centre, North Peace Museum and Totem Mall. The Fort St. John Hospital, Fort St. John Airport, Charlie Lake Provincial Park and Beatton Provincial Park are also just minutes away. To relax, guests can stroll through nearby Centennial Park or enjoy the North Peace Recreation Centre or the famous Pomeroy Sports Centre. Stay and experience Northern hospitality at its best! This Fort St. John hotel seeks to pamper guests while maintaining affordable rates. The Northern Grand Hotel is the premier full-service hotel in the Fort St. John area. Enjoy Your Stay! RESTAURANT CLOSED FOR SUMMER, WILL RE-OPEN IN SEPTEMBER. ... more   less 

Additional Information about Northern Grand Hotel

Address: 9830 100 Ave, Fort St. John, British Columbia VIJ 1Y5, Canada
Region: Canada > British Columbia > Fort St. John
Price Range: £82 - £113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Northern Grand Hotel 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Fort St. John Quality Inn
Northern Grand Quality Inn
Hotel Style:
#4 Business Hotel in Fort St. John
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Questions & Answers

Here's what travellers have asked, with answers from Northern Grand Hotel staff and other travellers.
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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South side if you want a sunrise or sunset”
 of 5 bubbles MinivanCalgaryFamily, 25 Jan 2017 | Read review
“Quiet, Clean, Easily Accessible”
 of 5 bubbles makstiger, 21 Oct 2016 | Read review
“Non smoking.”
 of 5 bubbles snowywaste, 1 Aug 2016 | Read review
“I was in Room 316, it was close to the elevator with no significant noise because of that. You could see the street from the windows.”
 of 5 bubbles RoxanneG1, 13 Apr 2016 | Read review
“no views from any room as there is nothing to see, higher might be better as less noise from the road.”
 of 5 bubbles HilaryD969, 29 Apr 2015 | Read review
5 of 5