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Heritage Inn Hotel & Convention Centre

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Traveller (8)
Room & Suite (12)
Dining (3)
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Overview
  • Excellent18%
  • Very good44%
  • Average21%
  • Poor10%
  • Terrible7%
Travellers talk about
“an older hotel”(9 reviews)
“entire facility”(2 reviews)
“pool hot tub”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
2 Star Hotel
All hotel details
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Rooms
8 Jul9 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (142)
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25
58
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10
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25
58
30
15
10
Show reviews that mention
All reviewsan older hotelentire facilitypool hot tubclean bednext morningqueen bedcomfortable staystayed here for one nightupon checknon smokingroad noisewe've stayedmain floorthe main highwaycontinental breakfastbrunchelgin
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1 - 5 of 138 reviews
Reviewed 4 March 2018

We've stayed here a number of times and have no complaints about any aspect. Rooms are exceptionally quiet, especially on the non-smoking, third floor; entire facility is clean, uncluttered and attractive; two dining options are available on the main floor (possibly a third in the...More

Thank dont_tie_me_down
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 25 March 2018

Dear Guest, Thank you very much for taking the time to write this wonderful review of your experience at our hotel. We are thrilled to hear that our staff was able to assist you during your stay. Our amazing team work very hard to ensure...More

Reviewed 25 February 2018

4 members from our Fire Department (Nanaimo) were in Cranbrook to attend a Memorial service for one of our Brothers; Clayton Murrell and his wife Joan MacKinnon. Lisa and Theresa (Pub Staff) were absolutely amazing with their service and compassion during our time there. They...More

Thank Dan M
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 27 February 2018

Dear Dan M, We are sorry to hear about the sad circumstances that brought you to the Cranbrook area. The news about Clayton Murrell and his wife Joan MacKinnon was shocking and a tragic blow for our community. We appreciate you taking the time to...More

Reviewed 12 February 2018

My husband & I just got back from a 4 day stay there along with other family members. It is an older hotel but is going under many renovations.food there is some of the best I have had including some many restaurants at home in...More

Thank sweettie
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 16 February 2018

Dear Russ & Kathy, Thank you very much for sharing such kind words about your experience and our staff. We are so happy we were able to help make your brother-in-law's celebration of life a memorable time for you both and your family members. We...More

Reviewed 30 January 2018

First time stay. The staff were all so helpful and nice. The room we had was good - it had some recent upgrades to the bathroom, the bed was very comfortable and the room was clean. The hallways needed vacuuming however we came late in...More

Thank Madrussian007
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 10 February 2018

Dear Madrussian007, Thank you very much for providing this fantastic review of our hotel! We are thrilled to hear you had a comfortable night's stay and excellent dining experience during your time with us. We look forward to welcoming you back very soon! Sincerely, Heritage...More

Reviewed 5 January 2018 via mobile

We drove to Ski Kimberly as I’ve been to the Resort previously and wanted my kids to see the hill. Looking @ a place for a few nights that is economical, clean & with a pool, this hotel was available and @ a fair price...More

Thank Renaissance313
Response from HeritageInn_11, Manager at Heritage Inn Hotel & Convention CentreResponded 13 January 2018

Dear Renaissance313, Thank you very much for taking the time to share this review. We know there are a lot of accommodation options in Cranbrook, and we are happy to hear you found value at our hotel. Our hotel is part of a small independent...More

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About
Amenities
Top amenities
Free Parking
Restaurant
Pool
Breakfast included
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Meeting Rooms
Business Centre with Internet Access
Banquet Room
Conference Facilities
Room Service
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Restaurant
Pool
Bar/Lounge
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$80 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$80 - US$103 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (8)
Room & Suite (12)
Dining (3)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"We had a street side room. We could hear the traffic however we just turned on the bathroom fan and it helped..."
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"the is ling halls with stairs in the middle you can't run the luggage carts down. That was a bit..."
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"I would guess that any room would be good."
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"Make sure you are away from one of the big ball rooms on Wedding nights...."
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